Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,363 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,363 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Tell us how Six Star Cruises made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrific service from Laura who went through detais of one cruise which did not work for us and then went the e tra mile to explain a caribbean cruise to us, and then gave us a cabin which suited us. Great service. First time we have used Six Star but won’t be the last.”

Helpful Report

Posted 4 years ago

“Again, excellent service, this time adding flights at a sensible price onto a cruise booked earlier (unlike other agents I have used previously!). It is great to be able to deal with the same person (in our case Donna) who is was, as always, very pleasant, cheerful and efficient and knows what you have booked and what your preferences are.”

Helpful Report

Posted 4 years ago

“The Six Star cruise concirege,Donne Worsnip`s knowledge and understanding of what my wife and I are looking for in a cruise never fails to amaze and impress me. Detailed knowledge of the ship, itinerary and even down to cabin position certainly helps in choosing the best cruises available. Detailed explanation of all the different cruise offers means you inevitably end up with the best deal available. Timely communication ensures you can immediately check all the details and amend if and when necessary. This will be my third cruise in 2022 so once again a BIG THHANKS to Donna and the Six Star team for a brilliant service.................... Highly recommended.”

Helpful Report

Posted 4 years ago

“Dan McMahon was most helpful and efficient in our recent booking of a Baltic cruise with Regent. A model of customer service. Many thanks.”

Helpful Report

Posted 4 years ago

“Laura was very knowledgeable and helpful”

Helpful Report

Posted 4 years ago

“Laura was very knowledgeable and helpful”

Helpful Report

Posted 4 years ago

“As usual Donna Made the whole thing so easy, I have every confidence when booking with her”

Six Star Cruises 5 star review on 16th January 2022

Helpful Report

Posted 4 years ago

“Andrew Whittle is an asset to the company. He gives the very best service, good with prices, That’s why we return our custom with great confidence.”

Helpful Report

Posted 4 years ago

“Richard Wishaw picked up my initial call several years ago and continues to deal with my enquiries and bookings which always involve add-ons, unusual requirements and even repatriation from a Beijing hospital when taken there ill and alone. He is a colossal benefit to you and indispensable to me. Alas I have not met him or Alfie his basset hound footrest. Look after them both please”

Helpful Report

Posted 4 years ago

“excellent service from Dan.”

Helpful Report

Posted 4 years ago

“Extremely helpful and knowledgeable agents - very professional but friendly too.”

Helpful Report

Posted 4 years ago

“I could have booked direct with the cruise company but Six Star Cruises had competitive prices and an extra incentive for booking with them. Donna Worsnip called me straight away and dealt with my enquiry quickly and efficiently. She also offered to remind me when excursion and dining bookings opened and to book them for us.”

Helpful Report

Posted 4 years ago

“As usual good friendly service at a competitive price”

Helpful Report

Posted 4 years ago

“Once again we were able to rely on Nicki, our travel consultant, to book our next cruise with Six Star in what are, undoubtedly, tricky times. Thanks again Nicki!”

Helpful Report

Posted 4 years ago

“Great service from your advisor Grace Brown.”

Helpful Report

Posted 4 years ago

“Once we got a hold of our Elite Concierge the whole process was simple, if repetitive since we have arranged many cruises with SixStarCruises over the years. The lack of consistency of contact is annoying as customers wish to have their business completed quickly and efficiently and any inquiries dealt with similarly. Covid is a fairly feeble excuse for lack of communication, is it not possible for bookings/inquiries to be dealt with by someone else if the Elite Concierge is absent? Working in silos is not conducive to good customer relations during a pandemic. Concierges are friendly and cruise deals are usually attractive that is why we have remained as customers of SixStarCruises, but we do become frustrated when our 'one and only' (apparently) contact does not work consecutive days or is absent for longer during the period of booking.”

Helpful Report

Posted 4 years ago

“As is always the case Donna gave exceptional advice and service. Just hope cruise goes ahead this time”

Helpful Report

Posted 4 years ago

“Excellent service from fully trained staff”

Helpful Report

Posted 4 years ago

“I haven’t been on the cruise yet but Grace my concierge has such enthusiasm and took me through my booking requirements so well . I am now excited to set sail, I was a cruise sceptic before but she was so inspiring and excited to tell me about sailing with Azamara I feel my scepticism disappearing My review is only based on the before sail service not the sailing”