Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,511 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,511 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service.”

Helpful Report

Posted 4 years ago

“Laura was very helpful and patient in booking our cruise to Croatia. She explained in detail the positions of the available cabins and which were most suited to our needs. She also explained the benefits of the suite offering in detail. Very pleased with the ease of booking .”

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Posted 4 years ago

“Exceptional service given by Dan and the other member of staff. We have used 6 Star previously and found it makes our holiday even more enjoyable as all the preparations are organised for us with total efficiency.”

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Posted 4 years ago

“Excellent service wouldn’t hesitate to recommend Nicki”

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Posted 4 years ago

“Excellent and professional service from Scott. Scott was a travel agent not just a sales person. Having had my own travel agency (I am now retired ) I would have not hesitated to employed Scott”

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Posted 4 years ago

“I had to cancel a booking with a company where the T’s & C’s we’re not flexible. Lisa suggested trying for an amendment and managed the process excellently. Very happy and always satisfied with Six Star customer service, much much better than some other cruise agents. Totally recommended”

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Posted 4 years ago

“Excellent and professional service from Scott. Scott was a travel agent not just a sales person. Having had my own travel agency (I am now retired ) I would have not hesitated to employed Scott”

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Posted 4 years ago

“Stacey was very thorough throughout the booking process and kept me well informed through each step”

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Posted 4 years ago

“Once again 5 stars to Scott and his team for their professionalism on booking our future cruise. Dealt with all flight , transfer , and hotel Thank you.”

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Posted 4 years ago

“As always Andrew and your staff are excellent.Roger King”

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Posted 4 years ago

“Once again 5 stars to Scott and his team for their professionalism on booking our future cruise. Dealt with all flight , transfer , and hotel Thank you.”

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Posted 4 years ago

“Exceptional service from Stacey, very pro active and on the ball and always acting in our best interests.”

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Posted 4 years ago

“Having used Six Star a number of times they have impressed by service, professionalism and cost. You can’t ask for more.”

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Posted 4 years ago

“Having used Six Star a number of times they have impressed by service, professionalism and cost. You can’t ask for more.”

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Posted 4 years ago

“As always whenever we use you very good”

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Posted 4 years ago

“Excellent helpful personnel.”

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Posted 4 years ago

“Excellent service ,very professional Have just booked again with Scott he has all the knowledge you need to know when booking a cruise. Keep up the great work”

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Posted 4 years ago

“Laura Wing has handled our bookings for the last 2 years and as always she goes more than the extra mile - a really helpful and courteous person- Well Done Laura”

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Posted 4 years ago

“We booked a cruise and paid a deposit in January 2021. The cruise itinerary was completely changed. The embarkation port was changed and the length of cruise changed. The whole holiday was not what we had booked. We asked for our money back which was eventually agreed by telephone in December 2021. But we have still not received our money back despite emails and telephone calls. Six star cruises are a cheating company who will keep your money at any cost. I am now looking into having to go to the courts to reclaim our deposit which was £1200 Alot of money which we could have received interest on if it was in our savings.”

Helpful Report

Posted 4 years ago

Rest assured your comments are very important to us, we are very sorry that aspects of your booking experience have given cause for dissatisfaction and we appreciate you taking the time to contact us. Can I kindly ask that you contact our customer relations team to discuss the matter further in hope of resolving the issues raised, we look forward to hearing from you: Customer.Relations@worldtravelholdings.co.uk. Once again thank you kindly for your comments they are very much appreciated.

Posted 4 years ago

“First time booking with six star. Lisa our agent was so helpful and knowledgeable. Excellent customer service.”

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Posted 4 years ago

Six Star Cruises is rated 4.8 based on 5,511 reviews