Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,508 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,508 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not used Six Star fir two years or more becauase of Cocid. I wsa pleased that teh new concierge John wsa as charming and helpgul as Emma Taylor ysed to be. Nicely handled enquiry and pleased wth teh booking I have made.”

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Posted 4 years ago

“I have been booking cruises with Six Star Cruises since 2012 and would not dream of going to anyone else. Sandy Collier is so well informed, helpful and patient, I feel I know her very well, although we have never acrually met.”

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Posted 4 years ago

“Emma Gray dealt with my initial enquiry in an extremely professional way and responded to my request for an adjustment to flights in a very prompt and satisfactory manner. My initial call was to Andrew Whittle who was unavailable but then took over the booking on his return. The whole process was seamless and I would like to thank both of these people for their service.”

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Posted 4 years ago

“Dan McMahon was most helpful, as always, when we recently booked a Regent cruise. Very prompt efficient and friendly, both by telephone and email.”

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Posted 4 years ago

“We booked our cruise with Chris Kelly and he couldn’t have been more helpful. He was very pleasant on the phone and gave us all the information we needed to book the cruise ….and patient with me when I changed to another cruise.”

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Posted 4 years ago

“Fantastic service from Emma! Will definitely recommend to friends and family”

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Posted 4 years ago

“So far so good! However Lisa was very good”

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Posted 4 years ago

“Excellent service from Lisa and Rebecca no complaints so far.”

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Posted 4 years ago

“Have booked several cruises through Six Star Cruises and have been lucky enough to deal with Lisa Mallon who exceeds expectations each time. During the pandemic several Booked cruises had to be cancelled and this was dealt with efficiently with the minimum of fuss. We look forward to booking more cruises, health and finance permitting and will return again to 6*.”

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Posted 4 years ago

“Amazingly flexible and quick”

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Posted 4 years ago

“excellent fault free service”

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Posted 4 years ago

“Scott was superb throughout - Made the whole booking process really smooth - thank you”

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Posted 4 years ago

“Fantastic customer service provided by Stacey, who was really knowledgeable about our destination and found us a great business class upgrade for our flights to South America. We’re really happy with our experience”

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Posted 4 years ago

“Extremely helpful in all ways. Our 3rd time booking a cruise with them.”

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Posted 4 years ago

“We have had excellent assistance from our concierge in booking a forthcoming cruise. He was most helpful in regard to our previous cruise.”

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Posted 4 years ago

“THE CRUISE CONCIERGE CHRIS KELLY WAS VERY HELPFUL AND TOOK NOTICE OF OUR REQUIREMENTS.”

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Posted 4 years ago

Dear Elizabeth Whelan Thank you for your feedback, Cruise118 are always very happy to receive feedback of this nature, thank you for taking the time to let us know how Brilliant Chris was when booking your cruise. Rest assured your feedback will be passed on to Chris and the manager. We really do value your business and are working hard to earn your continued patronage, we are very pleased to hear that you are looking forward to dealing with Emma again in the future. Once again thank you kindly for your feedback it is very much appreciated. Kind regards Sharon Briney Senior Customer Relations Executive

Posted 4 years ago

“I spoke to Stacey who was incredibly knowledgeable about the cruise in which I was interested on Regent Splendor and who was able to offer a really great suite on this ship at an excellent price. I booked with Stacey on the spot.”

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Posted 4 years ago

Dear Mr Downey Thank you for your feedback, Cruise118 are always very happy to receive feedback of this nature, thank you for taking the time to let us know how Brilliant Stacey was when booking your cruise. Rest assured your feedback will be passed on to Stacey and her manager. We really do value your business and are working hard to earn your continued patronage, we are very pleased to hear that you are looking forward to dealing with Emma again in the future. Once again thank you kindly for your feedback it is very much appreciated. Kind regards Sharon Briney Senior Customer Relations Executive

Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

Dear Mr and Mrs Thank you for your feedback, Cruise118 are always very happy to receive feedback of this nature, thank you for taking the time to let us know. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your feedback it is very much appreciated. Kind regards Customer Relations Executive

Posted 4 years ago

“Our cruise to the Far East was cancelled by the cruise company. Six Stars helped us rebook and dealt with all the necessary paperwork on our behalf. Despite being busy, it was carried out in a timely manner, well done Six Stars!”

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Posted 4 years ago

Dear Mr Buchanan, Thank you for your feedback, Cruise118 are always very happy to receive feedback of this nature, thank you for taking the time to let us know. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your feedback it is very much appreciated. Kind regards Customer Relations Executive

Posted 4 years ago

“Donna handled the booking and all my queries about the cruise professionally,promptly,and courteously.She was a pleasure to deal with.”

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Posted 4 years ago

Dear Mr Spenley Thank you for your feedback, Cruise118 are always very happy to receive feedback of this nature, thank you for taking the time to let us know how Brilliant Donna was when booking your cruise. Rest assured your feedback will be passed on to Donna and her manager. We really do value your business and are working hard to earn your continued patronage, we are very pleased to hear that you are looking forward to dealing with Emma again in the future. Once again thank you kindly for your feedback it is very much appreciated. Kind regards Customer Relations Executive

Posted 4 years ago

Six Star Cruises is rated 4.8 based on 5,508 reviews