Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,348 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,348 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Donna was helpful, very efficient and kind”

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Posted 9 years ago

“Having enjoyed five previous cruises on Six Star Cruise ships I was delighted when I recently planned another with the exceptional service of a wonderful concierge Emma Gray.”

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Posted 9 years ago

“Dan was very helpful”

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Posted 9 years ago

“super staff , super prices, very fast service”

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Posted 9 years ago

“Lisa went the extra mile and got us a specific cabin, when only guaranteed cabins were available. The price of the cruise was very competitive and,so far, service has been excellent. Could be the start of a long relationship.”

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Posted 9 years ago

“Pleasant, knowledgeable staff.”

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Posted 9 years ago

“A very professional presentation at the Vineyard Hotel Stockcross perfectly matched the cruise line profile Your representative Caroline Latham worked hard to accommodate the variations we needed and answered all queries we had with great patience, ultimately leading to us feeling comfortable enough to book”

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Posted 9 years ago

“Matthew managed to get us a good deal on the Explorer cruise. He was extremely knowledgeable and professional”

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Posted 9 years ago

“Good explanation of the cruise holiday and what was included plus a good offer price.”

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Posted 9 years ago

“We have booked with Six Star a few times and always found their Concierge service to be excellent. The young lady I dealt with this time (Lisa Mallon) was incredibly helpful and very patient - thank you!”

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Posted 9 years ago

“Maura is one of the best people to deal with in the travel world, nothing is too much trouble for her and everything she does for us always works out perfectly. I guess that's the reason we come back to her time after time.”

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Posted 9 years ago

“Hello. My name is veronique Orlando from Luxembourg And i speak french .that's when my english vocabulary Is not so good... I booked last week with Matthew a 3 weeks cruise on the seabourn encore...for august 2017. Everything was in order except Friday when i confirmed the Cruise ...the new person in charge of my Cruise, Mark wanted to charge me 2.5 % credit card fee. We had never discussed thoses fees with Matthew.... Finally, Mark confirmed that i should not pay fees ...everything was ok.. Usually i work with the luxe Cruise uk and each year i book a Cruise with Them. They never charge me credit card fee And i always pay with my credit card... Next Time , i Will ask you also a quotation for my future Cruise but you should say if i Will have to pay or not credit card fees... I'm happy to work with you And i hope you Will stay in contact with me about that Cruise when i Will have to pay the rest And when my cabin Will be allocated... Thank you Veronique from Luxembourg”

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Posted 9 years ago

“Dealt with Donna Worsnip who was extremely helpful, didn't rush me and looked into all my requests very thoroughly, the end result being I booked a cruise. I will most definitely contact her again when making my next booking.”

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Posted 9 years ago

“Hannah our concierge was very helpful and knowledgeable. She was very efficient but not pushy like some of the competition. She promises to remain a help to us throughout the whole process of booking the flights and shore excursions once they are announced.”

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Posted 9 years ago

“In June, hubby and I cruised on the Azamara Quest. Lovely ship with lovely food. It was the first time using this cruise line but would recommend it.”

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Posted 9 years ago

“They put together a package, which meant everything was done for me, especially as I did not want to go through London, and I am now going through Paris.”

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Posted 9 years ago

“Phoned on Saturday to enquire about a cruise through the Panama Canal. Spoke to Mark who fixed everything up for me that afternoon. He suggested a good hotel before the cruise, and made all the arrangements for the flights as well. It was wonderful to get everything sorted out so speedily and efficiently. I have used the company before so I knew I would get excellent service.”

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Posted 9 years ago

“Offered us a very good deal on the cruise we wanted. Staff are very efficient and, so far, there has been good communication between us.”

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Posted 9 years ago

“The looked at every aspect of my booking to ensure that I was happy with the hotel, transfers and cabin selected. They informed me of excursions and on board credit. Donna was extremely polite and helpful throughout.”

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Posted 9 years ago

“Matthew was very good helping us with various options to tailor our holiday to suit our needs.”

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Posted 9 years ago

Six Star Cruises is rated 4.8 based on 5,348 reviews