Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,449 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,449 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clearly presented info on the website Got through to a real person and not a recorded message very quickly He was knowledgeable and very pleasant Whole process was swift and painless”

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Posted 4 years ago

“We have used Six Star Cruises for previous bookings and always found them extremely helpful. We made a booking a few days ago and Nicky was so helpful we would definitely recommend her to anyone.”

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Posted 4 years ago

“Erin was excellent. Replied to emails straight away and answered all queries efficiently.”

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Posted 4 years ago

“Nicky was so helpful with our Cruise booking, answering our questions & coming up with a lovely cruise package.”

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Posted 4 years ago

“Nicky was so helpful with our Cruise booking, answering our questions & coming up with a lovely cruise package.”

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Posted 4 years ago

“The excellent Stacey Williams never fails to deliver a first class service.”

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Posted 4 years ago

“Knowledgeable, helpful friendly. Very good. Would be nice if you didn’t have to wait so long for someone to answer the phone when your personal concierge is not at a work day. Sandie is always great”

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Posted 4 years ago

“I really recommend to with Dan, Specialist Concierge on all booking. A real asset to Six Star Cruises. Dan is extremely professional and very knowledgeable on the cruise industry. He answered honestly and promptly with all my queries, making the whole booking process very smooth. Dan will certainly be handling all my future Silversea cruise bookings.”

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Posted 4 years ago

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Posted 4 years ago

“you nerd to check the surname iof the customer before sending 😡”

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Posted 4 years ago

Dear Chris Rest assured your comments are very important to us, we are very sorry that aspects of your booking experience have given cause for dissatisfaction and we appreciate you taking the time to contact us. Can I kindly ask that you contact our customer relations team to discuss the matter further in hope of resolving the issues raised, we look forward to hearing from you: Customer.Relations@worldtravelholdings.co.uk. Once again thank you kindly for your comments they are very much appreciated.

Posted 4 years ago

“Normally we receive a very good service but on our last cruise the admin let them down badly. Tickets for taxi transfer and hotel were not included even though we asked for them several times. A last minute phone call did resolve the matter and my husband rang the hotel direct.”

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Posted 4 years ago

“Erin has been so helpful in changing our cruise booking that we had made directly with Regent. Exceptional service”

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Posted 4 years ago

“As ever, Stacey was efficient, prompt and helpful with our booking. She deserves Six Stars!”

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Posted 4 years ago

“We needed to book a re-arranged cruise with Emma’s help. Emma was excellent, providing flight options and advising us on our many questions.”

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Posted 4 years ago

“Stacey at Six Star is always my ‘go to’ for bookings and advice. Thank you!”

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Posted 4 years ago

“We had a great time on the Azamara cruise last November which was organized for us by Stacey Williams so we did this booking through her again. She spent a long time on the phone, an hour or so, answering our questions and giving her invaluable advice.”

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Posted 4 years ago

“As always, Six Star Cruises staff are always helpful and on top of their game, knowledgable, prompt and responsive, without being pushy.”

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Posted 4 years ago

“Lisa is always helpfull”

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Posted 4 years ago

“Andrew Whittle thank you again for the very best advice and service. You are an assist to the company. It’s my go to company.”

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Posted 4 years ago

“Excellent customer service from your agent , Laura Wing .Will most certainly ask for her to sort out our future cruises”

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Posted 4 years ago

Six Star Cruises is rated 4.8 based on 5,449 reviews