Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,229 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,229 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having a person to speak to is a definate bonus! Have been using SSC for a few years now and having the same concierge is wonderful as they know your likes and dislikes which proves invaluable.”

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Posted 9 months ago

“Thought your employee Paula was very helpful”

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Posted 10 months ago

“Sandie always goes the extra mile to ensure you are getting the best holiday deal”

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Posted 10 months ago

“Paula Molloy has helped me book my Silver Sea Cruise for 2025. Thanks for all your special support and help in getting this booked. I look forward in continue booking future cruises with you going forward.”

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Posted 10 months ago

Dear Mr Hussain Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that Paula gave you special support and help when booking your cruise. Rest assured your review will be passed on to Paula her manager. We really do value your business and are working hard to earn your continued patronage, we are very pleased to hear that you will continue booking your cruises with Paula going forward. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 9 months ago

“Sue is very efficient and a pleasure to deal with”

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Posted 10 months ago

“Good service, no trying to 'sell', no rushing to 'take the next call',”

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Posted 10 months ago

“I had excellent service from the concierge that helped me with advice and the booking. I have used the same concierge that my husband used to use when booking our cruises.”

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Posted 10 months ago

“Emma is professional and attentive. The booking process was made painless as she always does. A credit to SIx Star.”

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Posted 10 months ago

“We've booked several cruises with Emma Grey of 6 star cruises and always found her charming, knowledgent and efficient. We highly recommend her and 6 Star.”

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Posted 10 months ago

“Rebecca Rimmer was excellent throughout the whole process of the booking process. She explained everything in detail and was extremely patient. Making the whole process easy.”

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Posted 10 months ago

“As always the booking process was really easy. Thankyou Laura”

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Posted 10 months ago

“Richard is the sole reason why I will continue to use Six Star Cruises. He always goes above and beyond with service, and his cheerfulness and positivity is infectious. A total asset to the Company”

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Posted 10 months ago

“Throughout the process of identifying and subsequently booking a cruise, Cruise Concierge Shirley McCue listened carefully, was knowledgeable, provided useful and relevant information. An excellent ambassador for Six Star Cruises!”

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Posted 10 months ago

“My cruise concierge at Six Star is Shirley McCue who personally and professionally discusses and handles every aspect of my bookings from first approach and costing, through to telephoning me directly on my return from holiday to see how I enjoyed the experience! When unavailable, a telephone call with another colleague will suffice and set the ball rolling until her return, as happened this week when Ben stepped in, sealed the deal in one telephone call, collected payment, and I'm on the gangplank again in weeks! Marvellous 6* service with competitive pricing in a caring manner. Thank you.”

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Posted 10 months ago

“Professional and understanding knowledge of how to meet our requirements.”

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Posted 10 months ago

“Once you get a good conceirge who looks after you professionally everything is great. Beware though if you are handed across to the ' colleugues/team'. Who knows what could happen then?”

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Posted 10 months ago

“Excellent customer service as usual”

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Posted 10 months ago

“My experience on my recent Explorer Journeys booking was excellent, Paula Molloy's service was faultless, even when I had some particular price and other worries, they were quickly resolved to my satisfaction.”

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Posted 10 months ago

“Lisa Paterson dealt with my enquiry promptly & efficiently & was able to give us a competitive price, we would happily book with her again”

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Posted 10 months ago

“Lisa Paterson dealt with my request with true professionalism and was very patient, as I kept altering the itinerary for our cruise. I would highly recommend Six Star Cruises”

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Posted 10 months ago

Six Star Cruises is rated 4.8 based on 5,229 reviews