Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,229 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,229 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient service. Claire is most helpful and responsive in sorting out any queries as they arise”

Helpful Report

Posted 10 months ago

“My concierge, Donna, was able to answer all my questions. She came back to me promptly and tailored our cruise to our requirements and our budget”

Helpful Report

Posted 10 months ago

“Erin has always been marvellous in sorting out my bookings and doing her best to give me a good price. I don’t deal with the post booking people - takes too long to get through and often not able to resolve the issue. Erin however helps sort out even the most minor of issues. Even if I don’t book she is happy to go through a quote to clarify things.”

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Posted 10 months ago

“Dan was efficient as ever and professional.”

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Posted 10 months ago

“Excellent service from Paula. Very efficient and informative. First time booking with six star - so far so good”

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Posted 10 months ago

“Thus far our experience with Six Star Cruises has been exceptional. Our Concierge, Lisa Paterson, could not have been more hepful and steered us through the booking process with patience, obvious expeertise and a lovely friendly manner leaving us confident that she will ensure the rest of ou cruise experince will be equally good. Thank you”

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Posted 10 months ago

“Danielle was excellent helping us”

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Posted 10 months ago

“Laura was polite and friendly, listening to our every request and she booked us into our preferred suite on a fabulous cruise at an amazing price. We also got a Fortnum & Mason Christmas hamper! Can’t wait to set sail.”

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Posted 10 months ago

“Another example of an absolutely exemplary customer service received from Claire at Six Star. She’s is without doubt in our opinion an outstanding member of the team. Her knowledge and tenacity in ensuring our booking was completed to our requirements was outstanding. We are so grateful for her care and professionalism.”

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Posted 10 months ago

“Our cruise concierge Dan was brilliant! Very efficient, explained everything clearly and helped us optimise the value behind our cruise holiday.”

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Posted 10 months ago

“My thank goes to rebecca Rimmer who once again made booking easy. Just come off two cruises where SixStarCruises excelled themselves. Frank”

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Posted 10 months ago

“Reliable and knowledgeable staff who meet the needs of their customers highly recommended”

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Posted 10 months ago

“Always very efficient and helpful”

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Posted 10 months ago

“Always excellent service from Stacey Williams”

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Posted 10 months ago

“I have used your services many times and in particular that of Lisa Mallon whose knowledge of the cruise industry is second to one.”

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Posted 10 months ago

“Danielle was very friendly and knowledgeable and was not pushy. Kept in frequent contacta nd responded quickly to requests and to making changes to the standard package. The price was also significantly cheaper than other operators for the same cruise.”

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Posted 10 months ago

“Very good Stacey Williams was excellent as always She always makes our next trip very easy to book”

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Posted 10 months ago

“Just returned from another great cruise organised by Laura. It is reassuring to know she will always return your calls or emails promptly and deal with any last minute queries. She arranged a great deal with pre and post hotel stays included, very pleased.”

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Posted 10 months ago

Hello Thank you so much for your recent review, Six Star Cruises is very happy to receive a review of this nature, thank you for taking the time to let us know that Laura was so helpful when assisting with your cruise, I will certainly pass on your comments to Laura and her manager. Once again thank you for lovely comments, it is very much appreciated. Kind Regards Customer Relations

Posted 10 months ago

“The booking process was very straightforward, probably because Stacey or agent was very knowledgeable. We would definitely recommend Six Star.”

Helpful Report

Posted 10 months ago

“Always efficient courteous and helpful Emma is very knowledgeable and excellent at putting our cruises together to our exact requirements Always a pleasure to deal with”

Helpful Report

Posted 10 months ago

Six Star Cruises is rated 4.8 based on 5,229 reviews