Six Star Cruises Reviews

Name: Six Star Cruises
Rating: 4.80

4.8 Rating 5,020 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

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4.8

Based on 5,020 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service as always”

Helpful Report

Posted 7 months ago

“We booked with Danielle Muldoon and what a great pleasure it was . It is very rare to find such excellent customer service. Danielle was unbelievably helpful,patient, knowledgeable and a delight to speak with. She was extremely proactive and kept us updated at all times. We feel very relaxed and happy knowing that Danielle is looking after us.”

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Posted 7 months ago

“Excellent service as always”

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Posted 7 months ago

“Our adviser was Danielle Muldoon who was very knowledgeable, patient and helpful.”

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Posted 7 months ago

“Danielle was extremely friendly and professional was able to answer all our questions.”

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Posted 7 months ago

“Elizabeth went above and beyond in sorting my cruise and the complications which arose from the cruise company. Lets hope the after sales customer service is as efficient - I'm not holding my breath.”

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Posted 7 months ago

“Excellent customer service by Claire thank you Paolo”

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Posted 7 months ago

“Always helpful And always gets the best deal Available at the time . Laura Wing is the concierge I have been very lucky have when booking my cruises”

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Posted 7 months ago

“My call with Dan McMahon was very effective and efficient. He immediately grasped what I wanted, answered question fulsomely, discussed detail and was able to organise my booking in one conversation. Confirmation came shortly afterwards in an email. It was all so straightforward and hassle free. Well done! John Aldridge”

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Posted 7 months ago

“This is the first time I have booked through SSC. Stacy was lovely, very friendly, patient and helpful. I will definitely use again in the future.”

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Posted 7 months ago

“What a great company to deal with. Had quite a complicated request which included flights, hotels, pre- cruise land trip as well as the cruise itself. This was handled with great professionalism by Dan McMahon. His personal experience of visiting the area we are visiting proved invaluable. He provided lots of advice and was able to put together a package which met all of our needs. Having had previous, less than satisfactory, recent experiences with other cruise providers I would have no hesitation in recommending Six Star Cruises.”

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Posted 7 months ago

“Laura Wing has been extremely helpful knowledgeable and pleasant on each occasion we have dealt with her. Nothing is too much trouble providing confidence that we can ring Six Star with any enquiry regarding our bookings. Thank you for the excellent customer care.”

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Posted 7 months ago

“I have used Stacey as my cruise consultant many times and always found her to be very friendly, professional and knowledgeable, nothing is too much trouble for her. I would recommend her to anyone looking to book a cruise.”

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Posted 7 months ago

“Very friendly and professional service”

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Posted 7 months ago

“My recent experience making a booking with Six Star Cruises was faultless. Danielle handled my initial enquiry professionally from start to completing the booking. I was very satisfied with the whole process. This is my second booking with Six Star and on both occasions I can say that their service was first class. Thank you again and I have no hesitation in recommending Six Star Cruises.”

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Posted 7 months ago

“Competitive price, personal service, what not to like.”

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Posted 7 months ago

“The whole process was handles most efficiently, initially by Emma and subsequently by Erin (who is our normal contact.”

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Posted 7 months ago

“As usual Emma Gray was most helpful in booking our 2024 cruise. We have been dealing with Emma at Six Star Cruises for many years. She has always been extremely efficient and helpful. It is always a pleasure to talk to her and I have no hesitation in dealing with this company when making complex travel arrangements”

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Posted 7 months ago

“Easy to communicate with. Consultant, Dan McMahon was extremely helpful and understood all our requirements.”

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Posted 7 months ago

“Claire was very helpful in assisting us to book our cruise. Very friendly as well!”

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Posted 7 months ago

Six Star Cruises is rated 4.8 based on 5,020 reviews