sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,239 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 28th September 2025

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good price and customer service thanks”

Helpful Report

Posted 8 years ago

“they were Great!!”

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Posted 8 years ago

“Mark had great product knowledge he was friendly and helpful. Big thank you. Just waiting for delivery date and to see the products now.”

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Posted 8 years ago

“Good helpful and friendly service”

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Posted 8 years ago

“This is a very good quality sink the colour is wonderful this is just right for us like I said the quality is wonderful and it was a very good service thank you for everything kind regards .”

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Posted 8 years ago

“THE WATER FILTERS ORDERED WERE DELIVERED ON TIME AND IN GOOD CONDITION. WHAT MORE CAN YOU ASK FOR?”

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Posted 8 years ago

“Easy to order with quick delivery”

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Posted 8 years ago

“Excellent service, we haven't installed the new tap as yet as we are in the middle of putting in a new kitchen, but I'm sure it will compliment our kitchen when we fit it”

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Posted 8 years ago

“Richard who I spoke to on the phone, was so helpful and I got the taps I needed, which shows a delivery date of 3 4weeks on your website. I was delighted! Thank you”

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Posted 8 years ago

“The man I spoke too Richard was very very helpful and made it easy for me too order”

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Posted 8 years ago

“Thank you for your excellent service and products”

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Posted 8 years ago

“The delivery info said it may take more than the 3-5 days, it arrived after 6 days, no problem. It arrived during the afternoon while we were at home. ( It would have helped if the could tell me when they were expecting to deliver). The unit, sink & taps were very well protected for transit and arrived intact. All in all, an excellent service.”

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Posted 8 years ago

“Product arrived well packaged, in sound condition and within timescale noted. Not installed yet, so cannot comment on performance.”

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Posted 8 years ago

“Went to collect from their York store; however, the Unit states KAD group not Sinks-taps. There was no sign for directions. The tap is faulty, having a small drip.”

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Posted 8 years ago

Dear Mr Burns. Thank you for your feedback. I have looked into this further and can confirm the following findings. Our address (Blenheim Road) only has 5 building on it so its not usually a problem for most customers to easily find us. In fact there is only one building that has dozens of pallets outside with kitchen sinks on them. This is usually a clear sign to most people that this might be the sinks and taps people. However, at the bottom of the road there is normally a sign saying KAD (this is the name shown on all our invoices and emails). Due to current building works, this sign has been broken off by a lorry. However, you called us on the day of delivery from the Industrial estate and asked for directions. One of our Customer Services team (myself) directed you over the phone to the bottom of the road (approx 200 yds) and explained you just need to follow it to the right and we are the first building on the left. Whilst we appreciate it would have been ideal to have the sign in place, unfortunately we are not in control of the delivery drivers and their reversing skills. The second issue relating to the dripping tap - One of our technical team called you this morning to go through the issue. We had not received any notification from you, prior to you leaving this negative feedback. Unfortunately he was not able to continue the conversation as you decided to put the phone down on him. We have attempted to call you back on numerous occasions but the calls are being terminated at your end. If you do require any further help or assistance, please call us on 01759 307262. We are always more than happy to assist.

Posted 8 years ago

“Very efficient and very competitive price. Just need the elusive plumber!”

Helpful Report

Posted 8 years ago

Hi Mr Riley Thank you for taking the time to leave feedback and glad you found the experience of dealing with our team, a positive one!

Posted 8 years ago

“Excellent and sensible advice on the new sink and tap I wanted. It was so refreshing to deal with people who really understand what the customer requires and gives expert advice, plus the bonus of competitive prices.”

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Posted 8 years ago

Hi Sally Fantastic review! Thank you for taking the time to leave feedback and glad you found the experience of dealing with our team, a positive one!

Posted 8 years ago

“Very easy to get to the right person who could give advice on the products suitability. When there were problems with the delivery caused by the delivery company, Lucy sorted it out very quickly and the delivery was made on the intended day. Overall a very pleasant company to deal with with great people and good prices!”

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Posted 8 years ago

“Great web site making it easy to select exactly what I needed”

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Posted 8 years ago

“EASY TO ORDER...PERFECT DELIVERY .... COULD NOT IMPROVE ON THE SERVICE AND CONTACT WITH THE COMPANY ...EXCELLENT”

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Posted 8 years ago

“Efficient online offering backed up by friendly helpful driver”

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Posted 8 years ago

sinks-taps.com is rated 4.7 based on 5,239 reviews