sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,238 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,238 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

Write Your review

Tell us how sinks-taps.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

sinks-taps.com 5 star review on 28th September 2025

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Richard was absolutely fantastic and could not have been more helpful. Thank you so much.”

Helpful Report

Posted 6 years ago

“Web chat very helpful. Timely delivery by a reputable carrier who tell you when they are going to deliver. Goods delivered as ordered and without damage. Would use again.”

Helpful Report

Posted 6 years ago

“Very quick and efficient service, at a good price.thanks”

Helpful Report

Posted 6 years ago

“The delivery from from dpd was very bad. I was advised of the delivery slot, as this did not happen l checked the online, this showed that it had been delivered and I had signed for the parcel. After 3 tel calls to the company, I was given a different house no that it had been left, I went to this house they didn’t receive my parcel, next tel call was sent an actual image of another house along the road, once again went to this house, they receive my parcel. Third call, I advised that my parcel was not there, I then asked to speak I to a manager, was told that they didn’t take calls but would phone me back in 2-3 hours. I eventually tracked my parcel by going to properties along my road, I located my parcel. I could not understand why it was was delivered to me as I had been in waiting for delivery, I knew that they had not been to my address as I could see my front door all the time. I would suggest you change your carrier.”

Helpful Report

Posted 6 years ago

“Reginox sink i purchased is awesome. FNtastic quality product!”

Helpful Report

Posted 6 years ago

“Excellent purchase and delivery service. Competitively priced and good quality (although not yet installed)”

Helpful Report

Posted 6 years ago

“Delivered Sink in set time and at a good price, thank you.”

Helpful Report

Posted 6 years ago

“We were very pleased with the friendly, competent service which we received on our recent visit to Sinks-Taps in Pocklington. The Franke tap which we bought is brilliant - it is now installed on our sink. The price was more than competitive - we are very happy, indeed.”

Helpful Report

Posted 6 years ago

“ordered tap on line for collection, was advised promptly of delivery date then again when it was ready for collection”

Helpful Report

Posted 6 years ago

“Great communication and helpful customer service. Very impressed.”

Helpful Report

Posted 6 years ago

“My new sink arrived on Wednesday so not installed yet looks lovely & very pleased with quality of sink & fittings supplied. Re. Delivery customer sev. Say the driver will endeavour to call 1 hr prior to delivery; I called to make sure the day before & left my mob. No. On the front door, no call! Just happened to arrive home as the delivery van turn up..the drive said oh did they call you no was my reply. He confirmed that they always say they will but never do. The driver was extremely helpful & helped me check all was as it should be. Just disappointed the courier company didn’t bother to call me it was lucki didn’t miss him.”

Helpful Report

Posted 6 years ago

“Prompt service, very competitive price”

Helpful Report

Posted 6 years ago

“Bought a pair of tap valves and a 'O' ring kit for a kitchen monobloc tap. They arrived on time and I received a lot of advice when I was unsure of how to replace the worn parts. Not only do they have guidance and good practice on their website, if you write to them for more detailed help, they respond within 15 mins. Excellent service!”

Helpful Report

Posted 6 years ago

“Always some concern when ordering through the internet but having selected the product, this was a very smooth routine and the delivered goods are perfect. Even the delivery details via DPD was exact. You've gained another supporter. Thanks.”

Helpful Report

Posted 6 years ago

“Unfortunately, I placed my order during the Christmas break, so there was a delay in delivery. However, the gentleman on the telephone was able to advise me when my tap would be delivered, and this proved to be very accurate. Many thanks.”

Helpful Report

Posted 6 years ago

“Good quality item, a little slow arriving but it was over the Christmas period so understandable. The customer service team was very helpful in helping hurry things along.”

Helpful Report

Posted 6 years ago

“i have bought a franke kitchen sink from sink-taps.com i gated £30.00 chipper than out of 8 sellers top of that i received excellent service. thanks to sink& taps;”

Helpful Report

Posted 6 years ago

“Richard gave me excellent advice today on a range of products and also lots of time. I didn’t feel pressured at all. I don’t normally complete these reviews but the service I received was exceptional. I will return to you for my next project.”

Helpful Report

Posted 6 years ago

“Excellent service. As described and very accommodating with the delivery”

Helpful Report

Posted 6 years ago

“Good prices and easy to use”

Helpful Report

Posted 6 years ago

sinks-taps.com is rated 4.7 based on 5,238 reviews