sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,290 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,290 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 28th September 2025

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer & delivery service”

Helpful Report

Posted 7 years ago

Thank you for the kind 5 star review. Regards Paul Customer Support

Posted 7 years ago

“Excellent service, product and price.”

Helpful Report

Posted 7 years ago

“Terrible service from this company. Spoke on 'Live Chat' to confirm that kitchen sink was in stock as I had to receive it by a certain date due to kitchen fitting. Also checked that it would be delivered on a stated day that I paid extra for. Sink didn't arrive. When I rang to find out what was wrong the sales assistant was very rude. He told me they'd tried to contact me but they'd spelt my email address wrong but no apology. Even when the email had bounced back to them they still didn't bother to inform me I'd get no sink. When I complained and said they'd left me in a terrible situation as I had a plumber arriving and I'd no sink I was told that I didn't live in the real world and mistakes happen. Their website said the item was in stock, the live chat sales person said the item was in stock and I paid extra for delivery. The sink was not in stock and on the date of my call I was also told I'd have to wait another week. Don't trust them. They lie!!!”

Helpful Report

Posted 7 years ago

Dear Samantha Please accept our apologies for the issue with your sink order. When you enquired about the sink we were showing only one in stock. So when the member of staff on live chat advised you that we had the product in stock, this was correct based on the information they were looking at on screen. However, when we came to pick the sink in our warehouse, the item we expected to find on the shelf was not there. We immediately emailed you some options included a free upgrade to a more expensive alternative. A member of our team missed an 'L' from your email address and unfortunately the email was not received. We really are very sorry for the inconvenience this error caused. We have raised the issue with the staff concerned and hopefully we can find a way of ensuring this does not happen again in the future. Kind Regards, Paul.

Posted 7 years ago

“Very helpful customer service, best price I found. Superb quality...even better than I expected. Very solid thick steel. All finished to very high standard. Definitely recommend Texas sink and sink-taps.com delivery as stated. No complaints from me..”

Helpful Report

Posted 7 years ago

Hi Julie Thank you for the kind 5 star review. Regards Paul Customer Support

Posted 7 years ago

“Very fast service”

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Posted 7 years ago

“Rapid delivery - faultless service.”

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Posted 7 years ago

Hi James Thank you for the kind 5 star review. Regards Paul Customer Support

Posted 7 years ago

“Very prompt call back on delivery enquiries.”

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Posted 7 years ago

“I was very happy to find sink-taps.com on google search,so many products to choose from with affordable prices.The delivery was so quick and on time.”

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Posted 7 years ago

Hi Fozia Thank you for the kind 5 star review. Regards Paul Customer Support

Posted 7 years ago

“Good price and delivery. Also asked s technical question which they answered quickly.”

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Posted 7 years ago

“Fantastic customer service. very helpful when answering questions over the phone and can't fault the quality of the sink I bought. Will definitely use again.”

Helpful Report

Posted 7 years ago

“The tap arrived promptly and was exactly what we had hoped for. It was easy to fit and seems solid. The main reason for our purchase was the 10 year guarantee, having bought a tap previously from Better Bathrooms where the chrome bubbled within 12 months of purchase. Hopefully, we will not need to test the warranty!”

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Posted 7 years ago

“Quick delivery to Ireland. Arrived on the date expected. Delivery to Ireland a bit expensive but other than that happy with my tap.”

Helpful Report

Posted 7 years ago

“Certainly no problem with the purchasing process and the tap was well packaged and received in the stated time. Not installed yet but it looks lovely.”

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Posted 7 years ago

“Great company would use them again . thanks to Lucy who was great if all firms were as good as this we would all be happy”

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Posted 7 years ago

“We experienced excellent service & product knowledge from Richard, he was very helpful in guiding us to picking the right products for our needs. Happy to recomend Sinks-Taps and will definitely return here for any future needs. Thank you.”

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Posted 7 years ago

“Thanks for your prompt service and delivered safely. Good value product.”

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Posted 7 years ago

“After placing my order for taps to be delivered in 2-3 days I was told they could not fulfill the order for 6-7 weeks. I asked to be refunded the £179 as that was too long to wait and 2 weeks later and numerous telephone conversations I am still waiting for a refund on an order they could not fulfill. Not happy being given false information of a refund being processed when it clearly hasn’t.”

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Posted 7 years ago

“Excellent .... really friendly and helpful advice .... great communications .... prompt delivery .... absolutely recommend”

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Posted 7 years ago

“Buying experience was easy, but I cannot make any further comments as I am still waiting for the item to be delivered.”

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Posted 7 years ago

“Communication with Alex during the purchasing, using online chat regarding a delivery date, was extremely good and his communication with his colleague Richard who called me after I had made the purchase to establish the date that would best suit me. So far so good, I look forward to receiving my product hopefully tomorrow!”

Helpful Report

Posted 7 years ago

sinks-taps.com is rated 4.7 based on 5,290 reviews