sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,238 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,238 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 28th September 2025

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service is friendly, fast and efficient. Quality excellent. AND they are knowledgeable when the water flow was very poor they knew we needed a gravity fed tap and not a pressurised system and rapidly solved the problem. Highly recommend dealing with them.”

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Posted 7 years ago

“Items arrived shortly after ordering. All in great condition.”

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Posted 7 years ago

“Company answered my questions perfectly ref the connections, taps arrived on time and exactly what I wanted, First place I’m going to look next time”

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Posted 7 years ago

“Great product, comms and delivery 👍”

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Posted 7 years ago

“The product we bought was ex-stock and it was delivered on time.”

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Posted 7 years ago

“Goods were as described and delivered on time. Driver waited while we checked the product, which was perfect. We are delighted by the quality of our sink top and the whole ordering and delivery process. Eleven out of ten.”

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Posted 7 years ago

“Sink taps are really great to buy from and very keenly priced. Richard was very helpful last time and again today. He certainly knows all about taps.”

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Posted 7 years ago

“Excellent service. Very friendly staff (Richard). Good price.”

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Posted 7 years ago

“Brilliant service on the phone with full knowledge from Richard of the products they offer.”

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Posted 7 years ago

“Excellent service. Had to return a sink as I had picked the wrong one. One telephone call and had the return details and ordered the correct sink.”

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Posted 7 years ago

“Well packed good product easy ordering and service”

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Posted 7 years ago

“Quick and easy order process. Kept informed on delivery. Quick delivery. Attractive and functional kitchen tap at a good price.”

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Posted 7 years ago

“We needed a tap as quick as possible. Richard was extremely helpful and made the delivery 1st class as soon as the tap arrived (as it wasn't in stock) without even charging. The plumber and us are so happy with the quality of the tap. Thank you very much.”

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Posted 7 years ago

“A very satisfying customer.”

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Posted 7 years ago

Hi Paul Many thanks for the 5 Star Review. Glad you were happy with everything we did for you! Regards Richard

Posted 7 years ago

“The service was exceptional. Professional and friendly. It is super easy to claim your free filter. I would highly recommend this company.”

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Posted 7 years ago

“I have just spoken with Richard a very proffessional sales person. I will certainly recommend SINKS-TAPS to my friends. So nice to deal with a company that knows its products and gives you peace of mind........ I must say unlike BRITA, a company I would never deal with again.”

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Posted 7 years ago

“excellent CS from Richard when we had an issue with our first choice of sink, all sorted quickly”

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Posted 7 years ago

“Sink-taps have failed to process a refund from a month ago and have ignored my emails chasing this. Why it should take a whole month to process a refund seems excessive in the first place. Now I will have to speak to my card issuer.”

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Posted 7 years ago

Dear Mr Watson Thank you for the feedback and we are disappointed you felt a 1 star review was fair. I have looked into this for you. We received the item back and processed the return onto our system on 20th June. In fact upon inspection we found that you had accidentally returned an additional item and when we spoke to you, you were unaware that this was the case and commented on our excellent service and honesty! Due to the sheer volume of orders and returns we do advise that the refund process can take up to 30 days. However the current average refund period is running at 25 days. This item was returned to us because you ordered the incorrect item originally. We sent a second item out to you on a faster delivery - again on free delivery without any charge. I also cannot find any emails from you. I can see a number of telephone call logs when we helped you with the replacement item and the return procedure etc. I can see your refund is due to complete this week and you will receive an email confirmation from our Accounts team as soon as this has been done. Kind Regards - Paul.

Posted 7 years ago

“1st class service, excellent price and fast delivery”

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Posted 7 years ago

“Richard was really efficient nice to speak to normal helpful people thank you”

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Posted 7 years ago

sinks-taps.com is rated 4.7 based on 5,238 reviews