sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,290 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,290 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 28th September 2025

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent - fast, easy, good value. Arrived on time, I was kept informed of progress and the driver called an hour before arriving to confirm I was in. Great.”

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Posted 7 years ago

“Product very satisfactory but web site said next day delivery if ordered before 3pm and when ordered about 9.30 am Monday we were later emailed about 5pm stating delivery on Wednesday. It's always somewhat disappointing when web sites don't live up to their stated terms.”

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Posted 7 years ago

Hi Brian. Thank you for your review. The website states the product you ordered does state it is available on a FREE delivery option. However, when you went through the delivery options page you selected the SuperSaver option which is clearly shown as an average of 3-5 working days. There was also an option on that same page to select an exact delivery date which included the next working day - You didn't select this option. We did deliver the ceramic sink within 3 working days and free of charge. Thank you for using us and I hope this clears up the confusion you experienced. Kind Regards, Paul.

Posted 7 years ago

“Very reasonably priced, quick delivery and everything A/OK!”

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Posted 7 years ago

“I have just received all the information and advice I needed to buy this product from a very efficient sales man. It's the support I expect, but sadly rarely find. Thank you for your help today.”

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Posted 7 years ago

“Very good job done.I am very pleased with my new work tops it makes my kitchen look brand new.Thankyou”

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Posted 7 years ago

“Ordered the taps on 4th August for my new kitchen and received a reply saying delivery would be on the 15th which was ideal for the fitter, the 15th ended up being a tap free day so the next morning I phoned customer services who said they would look into it. In the afternoon I realised that were not going to phone me back regarding the situation so I phoned customer services once more who then passed me on to a chap who told me that the taps were coming from Italy: wow impressed, and they would be delivered on the 20th or maybe the 21st. You've guessed it today is the 21st so here I am waiting alongside my kitchen fitter who has finished the work - barring the taps of course - for a delivery. Kitchen fitter has just told me he has another job to do and can't wait so he is off and will maybe come back tomorrow, don't you love it when a plan comes together as the A team used to say, it's just a pity about this one.”

Helpful Report

Posted 7 years ago

Dear Mr Cowley I'm afraid the tap we normally keep in stock had an unexpected delay due to the manufacturing plant in Italy closing down for 4 weeks over summer. We had an initial date which due to the closure wasn't met and we have to apologise for the inconvenience this caused. We did however, make arrangements to have some taps collected from Italy by courier so we could complete your order as quickly as possible. I have tracked your order with DPD and can see it was scheduled for delivery on the 21st as advised. Again, apologies for not meeting our usually high standards, we all care about the service we provide and are disappointed when we let customers down. Regards Richard

Posted 7 years ago

“I purchased a Blanco integrated sink, later that day my partner found the exact same sink on with a price difference of £100. I spoke to Richard who agreed toprice match me for the sink I was purchasing. My item arrived the day it was requested, I was refunded the difference customer service from ththe date of my order to delivery was exceptional. I would highly recommend sink-taps. Thanks again Richard your a credit to your team.”

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Posted 7 years ago

“By reading info I realised I needed hard water filter & had ordered wrong on last time. Could be clearer as to difference.”

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Posted 7 years ago

“Perfect delivery to the netherlands!! Good support! Thnx!”

sinks-taps.com 5 star review on 19th August 2018

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Posted 7 years ago

Hi Bas Amazing and thank you for leaving a 5 Star review. We are glad you were happy with our service to the Netherlands and hope to see you again in the future. Kind Regards, Richard

Posted 7 years ago

“Good choice of items supported by helpful detail. Competitive pricing. Reliable and rapid delivery service. Would use this company again.”

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Posted 7 years ago

“Knowledgable, extremely helpful and a pleasure to deal with .dihooley@”

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Posted 7 years ago

“Really pleased with this tap, quality is really good and it looks stunning. Smoothing purchase transaction and delivered as stated.”

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Posted 7 years ago

“Quick , efficient and great products”

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Posted 7 years ago

“Belfast sink did not fit my kitchen - advertised as 595mm wide, but actually 605mm wide. I was told I could return it at my expense, which would cost c£40, they allow a tolerance of 2% so beware!”

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Posted 7 years ago

Dear Mr Wood. I spoke to you earlier as well as explaining to your kitchen fitter that he needed to put a filler either side of the unit of just 2.5mm. I'm afraid that every single manufacturer of ceramic sink products state the finished size can vary slightly, due to the production process. Most state + or - 2%. As every sink is handmade its impossible to get an exact size. However, I explained in detail exactly how your kitchen fitter could install the sink without any real problems. I also gave the option of being able to return the sink to us for a full refund if needed. Kind Regards, Richard

Posted 7 years ago

“Delivery service first class, unable to comment on tap, will not be fitted for another week.”

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Posted 7 years ago

“Very good service and helpful chat line service provided by Paul. Taps arrived as promised and I am very pleased with them.”

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Posted 7 years ago

“quick delivery would recommend”

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Posted 7 years ago

“Great website which is easy to use and they had the cheapest price for the item I was looking for. Delivery was quick if only the plumber was lol. Just one slight downside no confirmation of dispatch which is pretty uncommon these days. It would not stop me using them again.”

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Posted 7 years ago

“Good service. Well packaged. It was my 4th sink. The previous 3 from other places were all damaged as not well wrapped”

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Posted 7 years ago

“Richard was very helpful, friendly and knowledgable. Great service”

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Posted 7 years ago

sinks-taps.com is rated 4.7 based on 5,290 reviews