sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,239 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 28th September 2025

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“chose a tap I could not get from anywhere else,ordered on a Friday and delivered on the next Monday I wasn't in a rush so did not use fast delivery service,great knowledge and helpfulness on the phone,i would recommend to anyone wanting a good tap and great service.”

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Posted 7 years ago

“Quick delivery, good price”

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Posted 7 years ago

“Great selection and customer service”

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Posted 7 years ago

“Service was good and didn't take too long to deliver.”

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Posted 7 years ago

“great service”

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Posted 7 years ago

“The Sales Team (Richard) gave very useful, professional advice and suggested an alternative tap (same design and functions) which would be far more suitable in a hard water area plus spending as much time as I needed to ensure I bought a tap my kitchen fitter would be more than happy to install. A very important point. I would certainly recommend sinks-taps in the future.”

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Posted 7 years ago

“Excellent help and service - very helpful advice from Richard thank you my tap is perfect and arrived on time -”

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Posted 7 years ago

“The live chat was knowledgeable and very helpful, the sales person rang within 15 minutes as promised and very polite, helpful and efficient, highly recommend this company”

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Posted 7 years ago

“Very easy ordering, with clear information provided on website. Liked all the delivery information via order confirmation email. Haven't received goods yet, so can't comment on that.”

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Posted 7 years ago

“Would love to give a positive review but have not yet received tap. Ordered 6th June, now 17th June but no sign of tap. Rang on 15th to be told tap out of stock and new supplies coming in on Tuesday. No suggestion it was out of stock when ordered online. Would not have minded but why no email to say it was delayed. It should not be up to the customer to chase. Bet you have not delayed in processing the payment.”

Helpful Report

Posted 7 years ago

Hi Stephen. We are really sorry for the delay on the tap. Abode have had a lot of unexpected delays on their products coming from the Italian factory. Your particular product shows a delivery delay online of 1-2 weeks. However, we will chase Abode for an up to date delivery date. We will also look to upgrade the delivery to an overnight service so we get the tap to you as soon as we possibly can. Again, apologies for the inconvenience caused.

Posted 7 years ago

“Website very easy to use. I also had excellent help and advice from your adviser during a live chat. He arranged for one of your technical advisers to telephone me to help me finally decide which taps were suitable for my low pressure system.”

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Posted 7 years ago

“Ordering was quick and simple and item was delivered very speedily”

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Posted 7 years ago

“Very efficient service”

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Posted 7 years ago

“Very helpful, we made a mistake on our original order and when we contacted Sinks-Taps .com they were so very pleasant and helpful, they rectified our mistake without any hesitation, it could have been a costly exercise for us but they sorted this out without any problems. Would highly recommended this company.”

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Posted 7 years ago

“They provide excellent customer service and very good prices”

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Posted 7 years ago

“So efficient and soooo helpful!!”

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Posted 7 years ago

“Very polite sales gentleman, whom was very efficient & pleasant on the phone.”

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Posted 7 years ago

“Helpful advice on the phone. Prompt delivery.”

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Posted 7 years ago

“Throughout the seven days I was searching for and buying new taps to replace a broken tap for our Belfast double sink your employee on-line and on the telephone, Richard, was extremely helpful, very polite, and most patient. He could not have provided a better service and I cannot praise him enough. Under our service contract with British Gas they insist on any tap having WRAS approval and Richard went to great lengths to find one that was suitable and met our and British Gas requirements. We owe him our most sincere thanks.”

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Posted 7 years ago

“Secured item from supplier, even though item is discontinued. Made me fully aware of the purchasing terms.”

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Posted 7 years ago

sinks-taps.com is rated 4.7 based on 5,239 reviews