sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,355 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,355 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 28th September 2025

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product to date, arrived on time.”

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Posted 12 years ago

“Good quick service and the right part that I couldn't get anywhere else for the price”

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Posted 12 years ago

“The service given has been very satisfactory on every occasion. The filters have arrived within the stated time and in a acceptable condition. I am happy to recommend them.”

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Posted 12 years ago

“excellent service, item well wrapped, delivered before stated date.”

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Posted 12 years ago

“excellent quality product”

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Posted 12 years ago

“Extremely helpful, full knowledge of products backed up by excellent delivery time, price conscious.”

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Posted 12 years ago

“I was very unhappy with the information and recommendations for orders that I asked for over the phone… I ordered items and had to have them sent back twice - plus had to pay for the return post to get my money back. I explained clearly what I was looking for and the consultant recommended items that did not work. Not satisfied with the overall experience, would not recommend or use again.”

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Posted 12 years ago

Thank you for your recent feedback. Unfortunately it didn't help that you purchased a sink from another supplier and then attempted to purchase items from ourselves including the waste fitting. We did all we could to advise on a product (over the phone) that was suitable. We have over 20 years experience in sinks and taps and we are certainly not in the habit of giving false information to our customers. We did accept all the products back and give a full refund against the value of the goods.

Posted 12 years ago

“sink arrived on time and staff were very helpful in coordinating a delivery slot that suited me, product was as described and well packaged. Overall very pleased.”

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Posted 12 years ago

“Excellent quality product, fast delivery and low price. Good service alround.”

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Posted 12 years ago

“Very helpful, good quick delivery, great product.”

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Posted 12 years ago

“Exactly what I wanted and very prompt delivery.”

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Posted 12 years ago

“Quick, simple, friendly and very helpful - we found the service, price and products supplied to be excellent.”

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Posted 12 years ago

“I received prompt perceptive help I would certainly use them again”

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Posted 12 years ago

“Believe me, you do not want to know what our opinion is of the service we had from your concern. This sink was totally wrong - in the picture online it appeared very different to what arrived. It looked light, clean, sharp and modern in the picture - it was rediculously heavy, cumbersome, old-fashioned, it needed a cradle or it would have crashed through the unit, just completely wrong. We called to return - only to be told we were out of time - some three weeks I think. So we are stuck - literally - with a white elephant - £360 down the drain if you'll forgive the pun - because, quite frankly - nobody wants it, even at half price. I will not be dealing with your concern ever again, no help, no empathy, and it wasn't cheap - we'd have accepted an exchange. I'm afraid if anyone were to ask if I'd recommend my answer would be a resounding 'NO!'.”

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Posted 12 years ago

Hi Anna. Sorry you felt we have in some way let you down. I have checked the sink on our website and when you click on enlarge image it does show a very clear image of the sink fitted and unfitted which I believe is very clear. Our product listing also gives almost every dimension including the overall dimensions, each bowl size, the cut-out dimensions, the bowl depths, the thickness of the sink and even the actual weight (which is 39 kgs). As you have stated the sink does need a cradle underneath - this is standard practice for an undermount ceramic sink that weighs almost 40kgs. Maybe your fitter didn't explain this would be the case before fitting? We do look after customers and take customer service very seriously. We do display our telephone number very clearly on the website and we always have technical staff on hand to discuss any technical issues prior to purchase.

Posted 12 years ago

“Good selection of taps at sensible prices. Once ordered, delivery was prompt and goods were new, as described, and once installed operated perfectly. The tap purchased had the option of a swivel nozzle as an extra and would recommend as it allows you to swill all around the sink.”

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Posted 12 years ago

“Needed replacement sink tap quickly and Sinks-Taps.com provided the unit required at an acceptable price, delivered within 48hrs, on their standard delivery package.”

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Posted 12 years ago

“We dealt with the”

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Posted 12 years ago

“Great service, the tap arrived fast and was in excellent condition. Tap is working very well. Thank you for the excellent service. Barry Mitchell.”

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Posted 12 years ago

“Good service and product, thanks...”

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Posted 12 years ago

“Very pleased with the service I received, I phoned up because the sink I ordered was not available and I nice young man recommended another one which I am very pleased with”

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Posted 12 years ago

sinks-taps.com is rated 4.7 based on 5,355 reviews