sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,264 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,264 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

Write Your review

Tell us how sinks-taps.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

sinks-taps.com 5 star review on 28th September 2025

149

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A little disappointing with the delivery turnaround but more than happy with my taps.”

Helpful Report

Posted 12 years ago

“Happy with the service provided apart from there being some discrepancy with the delivery date”

Helpful Report

Posted 12 years ago

“We were very happy with the ordering and delivery of the sink but unfortunately the sink I had chosen from the picture on the website, a Franke Erica,did not show that the main bowl of the sink had a plug and chain instead of a strainer waste which I had wanted. sadly the installer had fitted the sink before I saw it and when I contacted sinks and taps they told me that as it had been fitted there was nothing they could do . I had hoped they could find me a small basket strainer but I contacted franke and was told they did not make one.The web site has at least now been amended to say that the sink has a plug and chain so future customers will at least know what they have ordered.”

Helpful Report

Posted 12 years ago

“Goods arrived within a reasonable period - about a week to 10 days. Well packaged and protected. Would have been good to have got an email when en route.”

Helpful Report

Posted 12 years ago

“Good delivery time. Only thing I was not over impressed with was the disclaimer inside the tap box about any marks on item.”

Helpful Report

Posted 12 years ago

“A little clumsy handling of international customers. Otherwise good.”

Helpful Report

Posted 12 years ago

“the delivery was delivered on time, and as promised, also as i was not able to receive the delivery my self, the said items were left in the safe area as requested, and on damage droping them off.”

Helpful Report

Posted 12 years ago

“Very easy to use web site. Everything went smooth with the transaction and delivery.”

Helpful Report

Posted 12 years ago

“Customer service is good. The website does not give details of how to proceed in case of a warranty claim. Product is perfect in appearance, functions well.Packing and despatch all very satisfactory. IM”

Helpful Report

Posted 12 years ago

“excellent service,the product was in stock and living locally I was able to collect the taps at once.The staff were very helpful Peter M.”

Helpful Report

Posted 12 years ago

“We are not experts in DIY and approached buying a replacement tap with some anxiety. Marrying up the information we had on the tap which was damaged with information on the web site proved to be helpful, the despatch and delivery was very satisfactory, and the local plumber fixed the tap we bought without any problems. A very satisfactory experience.”

Helpful Report

Posted 12 years ago

“I have yet to fit my sink waste disposal but it was delivered promptly with all accessories so the service was faultless - except that the instructions were in Arabic! However the English version was available online.”

Helpful Report

Posted 12 years ago

“good price & quick service Thanks”

Helpful Report

Posted 12 years ago

“Good website, easy to order and fast delivery.”

Helpful Report

Posted 12 years ago

“Very prompt service. Goods all arrived in good condition.”

Helpful Report

Posted 12 years ago

“The goods were delivered promptly and as described.”

Helpful Report

Posted 12 years ago

“The taps were as described and appear to function well. The delivery was prompt and we are satisfied with the purchase.”

Helpful Report

Posted 12 years ago

“Processing of the order and delivery were great. After- sales service re: problem with waste drainage not so good.”

Helpful Report

Posted 12 years ago

“the ordering process was straightforward and staff very helpful. the item ordered was despatched in accordance with the advised timescale, i was kept iformed and the package arrived in good order. I was pleased with the service received and should the occasion arise i would certainly use Sinks-taps again.”

Helpful Report

Posted 12 years ago

“Very pleased with the service arrived within a few days.”

Helpful Report

Posted 12 years ago

sinks-taps.com is rated 4.7 based on 5,264 reviews