sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,264 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,264 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 28th September 2025

149

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The tap looks good and the lever action is easy to use”

Helpful Report

Posted 10 years ago

Hi. Love the positive review. Many thanks for using sinks-taps.com and if we can be of any help in the future, please let us know. We would be happy to offer you an exclusive additional discount on any future purchases - Kitchen or Bathroom products. Kind Regards, Richard.

Posted 10 years ago

“I bought a ceramic kitchen sink and tap online, very pleased with the quality and delivery although the tap came as a package with the sink it was a bit wobbly when installed otherwise very happy.”

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Posted 10 years ago

“helpful lady on the phone when asking abnout product . .prompt delivery”

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Posted 10 years ago

“Product was delivered as described and undamaged. The flexibility of delivery is frustrating being told I could pay more on top of the delivery charge to specify a time and to receive a sink on a wooden pallet I then have to dispose of was inconvenient”

Helpful Report

Posted 10 years ago

Hi Steve. Many thanks for your review. Up to 2013 we had our own home delivery service and we could provide a 2 hr time slot to customers. Unfortunately due increased operating costs and the reluctance of customers to pay for delivery, we had to look for an alternative. The system we have now enables us to specify an exact delivery day for the customer and on the day of delivery we can provide a 2-3 hour delivery window. As with many systems, the delivery company we use do charge extra for services such as a timed delivery or delivery before a certain time. However, we very rarely use these extra services as 99% of customers can work within a 2-3 hour time slot. Apologies if on this occasion we didn't provide a service that met your expectations. We are always looking at ways to improve our delivery service and take your comments onboard.

Posted 10 years ago

“I don't do reviews!”

Helpful Report

Posted 10 years ago

“I struggled to find a replacement tap for a low power system until I found your website, which had just what I wanted and at a good price. Ordering and delivery were straightforward and the tap came well packaged and in A1 condition. I didn't fit the tap, but was advised by my plumber that everything needed to fit the tap was included. Many thanks”

Helpful Report

Posted 10 years ago

“Easy transaction”

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Posted 10 years ago

“Easy to order. Kitchen tap arrived on time. Good packaging and even came in its on cloth bag.”

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Posted 10 years ago

“I needed to know why my new tap was not working properly. The person I spoke to at Sinks-Taps explained that even though certain taps were rated for low pressure, very few of them would work with a gravity-fed system. I was directed to a tap which does the job (more or less), and I'm happy with my purchase. I do however think the website could explain which taps work on a gravity-fed system, which many people in the UK still have.”

Helpful Report

Posted 10 years ago

“Nice tap at a good price. However the tap was advertised as coming with an airiator . It came with a standard nozzle I phoned customer services about this and they where very friendly and said they would send me an airiator, however when it arrived it was another standard nozzle. I would therefore suggest changing the wording on the Web page as it is misleading.”

Helpful Report

Posted 10 years ago

“Service from initial enquiry to delivery was quick, product advice was good and accurate. The product quality was good - with dimensional tolerances advertised as different to the manufacturers own, I was concerned that I might not get a good enough fit in my kitchen units. The sink was in fact a good fit.”

Helpful Report

Posted 10 years ago

“The product and service was excellent. The only problem was that the pipe fittings supplied with the sink didn't match up to British piping (it is an italian make I think). My professional plumber had a devil of a job to get the two different sized pipes to marry up and stop leaking. Having done that, the sink and taps look wonderful.”

Helpful Report

Posted 10 years ago

“My buying experience with your company is excellent and will continue trading with you in the future. There is one point I wish to raise and that is with invoices. I would like an invoice sent with every purchase, either included with the item or by email. This is the one area I seem to have a problem with and this is not just your company but with internet purchases in general and have to spend valuable time and phone call cost chasing this up. Brian Clark B. Clark & Son”

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Posted 10 years ago

“Ordered a few times and always a good service.”

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Posted 10 years ago

“I ordered a tap which was out of stock. But this was clear from the outset. The team kept me up to date on manufacturing and delivery and were very helpful”

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Posted 10 years ago

“The sink I wanted was out of stock but they suggested an alternative. Delivery was prompt and alternative was acceptable. Was disappointed not to get the one I wanted in the first instance”

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Posted 10 years ago

“very good experience with this company”

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Posted 10 years ago

“service was good but the flow on the tap was not as good as hoped”

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Posted 10 years ago

“Very good service thanks”

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Posted 10 years ago

“Love the sink, sinks-taps correspondence was clear and informative. Delivery was the only let-down as the deliveryman was quite rude and extremely unhelpful.”

Helpful Report

Posted 10 years ago

sinks-taps.com is rated 4.7 based on 5,264 reviews