sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.69

4.7 Rating 4,962 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 4,962 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 17th March 2024

139

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Polite and efficient service”

Helpful Report

Posted 2 years ago

“Good quality taps at competitive prices. Good timely service”

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Posted 2 years ago

“Still waiting for my order to arrive.”

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Posted 2 years ago

“Lovely sink looks great in situ fairly quick delivery and well packaged. Only 4 stars as the email stated an extra charge if the driver couldn't find us. Should have asked first if address was easy to find.”

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Posted 2 years ago

“I was wortied that I hadn'tnreceived a confirmation email after placing my order, so I phoned to check. Helpful customer services agent said email had been sent but hotmail had rejected it and confirmed delivery date. It arrived on time and I am very happy with the quality of the sink.”

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Posted 2 years ago

“Just had tap installed and very pleased with it, fingers crossed it lives up to its name”

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Posted 2 years ago

“I purchased a double ceramic sink and two basket strainers, whilst delivery was estimated at 7-10 days, after 16 days of not hearing or receiving anything I tried to get in touch. I eventually got through via live chat and there was a simple explanation, they were just waiting for the basket strainers to arrive in stock. I was told the order would be dispatched 2 days later and indeed it was, arrived on time very professionally packed so as not to cause damage, and big notices on the package advising to check the order on delivery, and to call straight away if damaged in anyway. Would definitely recommend this company, I would have just appreciated a little communication to say the order had been delayed.”

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Posted 3 years ago

“The confirmation email to say purchase complete did not arrive (a bit worrying) however confirmation of delivery 2 days later and good product.”

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Posted 3 years ago

“Good service and timely dispatch. Have yet to fit tap, but was as described. Thanks”

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Posted 3 years ago

“Had a small problem as original top was out of order even though online order went through eventually order went through and they did all they could to get delivery quickly,otherwise would have given 5 stars”

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Posted 3 years ago

“Highly recommend these guys . The prices are extremely competitive and the knowledgeable staff were a pleasure to deal with .”

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Posted 3 years ago

“Easy to use website fast delivery product exactly as described Minefield for looking for taps good dimensions able to get right tap 1st time Packaging good arrive in top top condition”

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Posted 3 years ago

“the buying process was simple, product arrived well packed and really happy with the product. (granite sink) , the sink was too large (my error) by the time we went to fit its was over the 14 days from ordering. (but prob not from when i received the item). when asked to return you agreed with a restocking fee which was fair, but i have to arrange my own courier. Most now have a collection service for a standard fee ie 9.95 seems to be the magic number! but to post back due to the size will be awkward.”

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Posted 3 years ago

“Took a while to come but they pulled their finger out and the sinks are excellent”

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Posted 3 years ago

“Good delivery. Items well packaged. No issues with install.”

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Posted 3 years ago

“Goood service, recommended”

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Posted 3 years ago

“Well packaged and quite quick delivery but not at Amazon standards for time just yet ;-)”

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Posted 3 years ago

Hi Reg Thank you for your positive review, it's really appreciated. We are not sure about the comparison with Amazon as we try and distance ourselves from the giant corporate American companies taking over the world. Im glad though to see we saved you £263.40 off the price of the tap and managed to deliver it within just 3 working days. I'm sure you will agree, not too bad for a little independent company based in York! Thanks again and we hope you love the tap and should you need anything in the future, please try us again, we will do all we can to beat the previous 3 day delivery time.

Posted 3 years ago

“Order arrived speedily. Goods in good condition and as described.”

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Posted 3 years ago

“Thank you. The problem has been solved and we received response in reasonable time.”

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Posted 3 years ago

“Sink taps complicated fitting.no good instructions”

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Posted 3 years ago

sinks-taps.com is rated 4.7 based on 4,962 reviews