Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 15,262 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 15,262 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 3 star review on 20th October 2026

626

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a scrunchie that matches my natural roots that are growing out. Not worn it yet as I need more of my natural greying hair to grow out. I got the soft granite colour and it is a perfect match to my natural hair colour. Can’t wait to be able to wear this and it will make my turning grey journey so much easier. It is easy to fit and gives a stylish up do in just a couple of minutes. It was delivered promptly and packaged with care. Includes a leaflet on how to care/wash the hair piece. The chocolate was a nice touch too!”

Helpful Report

Thank you for such a lovely review. We’re so pleased you found the perfect colour match and that our scrunchie will make your transition to grey a little easier. We hope you love wearing it when the time comes! The SW Team x

“Always brilliant service”

Helpful Report

Thank you for your kind 5* review! The SW Team x.

“My first experience with Simply Wigs has been an excellent one. The parcel arrived quickly, and the wig stand is exactly what I was looking for. It's well made, sturdy, and has a solid structure that gives me confidence it will last. What really stood out to me, however, was the attention to detail. The item was beautifully gift wrapped, and inside was a single Ferrero Rocher chocolate as a small gesture of appreciation. It may seem like a simple touch, but for a first-time customer it made the experience feel genuinely personal and welcoming. In a world where online shopping can often feel transactional, it's these thoughtful details that leave a lasting impression. Simply Wigs has shown that customer experience is about more than just the product; it's about making people feel valued. A lovely company to buy from, and one I would happily recommend.”

Helpful Report

Thank you so much for such a thoughtful 5* review. We’re delighted your first experience with Simply Wigs was such a positive one and that you loved the little touches. It means a lot to know you felt truly valued. We look forward to welcoming you back. The SW Team x

“Very helpful and colour exact match will be ordering another in the near future as a spare Thank you”

Helpful Report

Thank you for your lovely feedback. We’re so pleased we could help you find the perfect colour match, and we look forward to helping you again soon. The SW Team x

“I'm very happy with my recent purchase. Quick delivery and great customer service.”

Helpful Report

Thank you so much for your lovely review. We’re thrilled you’re happy with your purchase, delivery and customer service. We really appreciate your support. The SW Team x

“Fabulous company.The wigs are reasonably priced and they do excellent sales events. They have a wide range of styles and brands and are super helpful if you have a query.”

Helpful Report

Thank you so much for your lovely review. We’re delighted you’re happy with our range, prices and service. We really appreciate your support. The SW Team x

“Excellent as always.”

Helpful Report

Thank you for your glowing 5* review. The SW Team x.

“I found this spray on conditioner very good after washing my wig and letting it dry I then sprayed the leave in conditioner on and it made the wig sort again”

Helpful Report

Thank you for sharing your experience. We’re delighted to hear the leave-in conditioner helped leave your wig feeling soft and refreshed after washing. The SW Team x

“All enquiries dealt with sympathetically and promptly. Items beautifully packed and sent quickly. 🤩”

Helpful Report

Thank you for your lovely feedback. We’re so pleased you found us helpful and prompt, and that your order arrived quickly and beautifully packed. The SW Team x

“Simply wonderful”

Helpful Report

We really appreciate your 5* review. The SW Team x.

“Excellent service thanks”

Helpful Report

Thank you for your 5* review! The SW Team x.

“I like to buy from them. They have the major brands at very good prices. Easy to contact by email , and fast order delivery.”

Helpful Report

Thank you for your kind words. We’re so pleased you enjoy shopping with us and find our prices, communication and delivery up to scratch. We really appreciate your support. The SW Team x

“Ladies all helpful and cheerful. I needed the wig quickly paid extra postage and it arrived the following day. Very impressive. Thank you.”

Helpful Report

Thank you so much for your lovely review. We’re delighted we could get your wig to you so quickly and that you were happy with our service. The SW Team x

“Very good company to deal with, they understand that sometimes you have chosen the wrong wig Wrong colour wrong style for you, they act very quickly to make things right for you the customer.”

Helpful Report

Hello Valerie, Thank you for your super review! It can be so difficult ordering online trying to get the fit, style and colour right. We will always help you out as much as we can :) The SW Team x

“Excellent customer service. Very impressed!”

Helpful Report

Thank you for your lovely five star review Sally! The SW Team x

“Fabulous company. Excellent customer service . Have used them since 2020. Thank you to all the staff for always helping me.”

Helpful Report

Hello Yvonne, Thank you for your incredible review. Your long-standing custom is very much valued and we are always here to help if needed :) The SW Team x

“My second purchase from Simply Wigs. I wouldn't buy from anywhere else, their customer service is fantastic, if I have a question its either a phone call or an email and my questions get answered. In all honesty what can I say about this wig? It is glam, it is the sort of wig that is perfect for going out out, the colour is just what I was looking for, the layers, the hairline, everything about this wig smacks of perfection. Looks like I have just stepped out of the salon having a wash and blow dry! Name of wig is Decadent Diva.. and yes I feel like a Diva wearing it!”

Simply Wigs 5 star review on 2nd July 2026

Helpful Report

Hi Louise, Thank you for taking the time to leave such a lovely review. We’re thrilled you love Decadent Diva and think that you look gorgeous in your new style! Enjoy showing off your lovely, glam new do! The SW Team x

“Simply wigs staff go above and beyond to help if you need it. I have had my wig two weeks now and the compliments are coming thick and fast. I bought the Gabor Edge Factor wig in Iced Granita. The colour and the cut is sooooo natural. I am looking at other styles now in the same colour.”

Helpful Report

Hello Susan, Thank you for your wonderful review. We are not surprised that you are receiving lots of compliments (as you well should!) this style and colour looks amazing on you! The SW Team x

“Exceptional quality. Staff lovely to talk to.”

Helpful Report

Hi Sylvia, Thank you for your kind words. We’re really glad you were happy with the quality and that our team were friendly to talk to, we are always happy to help! The SW Team x

“quick order dispatched order was out received fairly quickly very pleased 😀”

Helpful Report

Thank you for your brilliant review Jacqueline, it is very much appreciated! The SW Team x

Simply Wigs is rated 4.8 based on 15,262 reviews