Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 15,262 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 15,262 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 3 star review on 20th October 2026

626

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really friendly helpful company.”

Helpful Report

Thank you so much for your lovely feedback. We’re delighted you found us friendly and helpful. We really appreciate your kind words and support. The SW Team x

“Still waiting for my order”

Helpful Report

Thank you for your feedback. We’re sorry to hear you were still waiting for your order. We’ve checked your order and can see that Royal Mail delivered it on 4th July. We also contacted you after receiving your review but haven’t heard back, so we’d just like to check whether this review relates to the correct order or if you have another outstanding order we can help with. The SW Team x

“This Ellen Wille Bliss wig is lovely. The colour, Pearl blonde rooted, is gorgeous. It styles beautifully. The only reason I didn’t give it a 5 star is because of the size. I’m a 22” circumference and ordered a medium as per the advice on the site. The wig is really big on me. I can adapt it but I was hoping not to.”

Simply Wigs 4 star review on 17th July 2026

Helpful Report

Thank you for your lovely review and for sharing your photo. We’re delighted you love the colour and styling of your Bliss wig. We’re sorry the fit was larger than expected, and we really appreciate your feedback regarding the sizing advice. The SW Team x

“Always prompt and excellent customer service”

Helpful Report

Thank you for your lovely feedback. We’re so pleased you’ve consistently received prompt service and have been happy with our customer care. We really appreciate your continued support. The SW Team x

“Simply Wigs customer service simply the best”

Helpful Report

Thank you for being such a wonderful customer and leaving us a 5* review! The SW Team x

“Although purchased for myself, mine arrived beautifully wrapped with purple tissue paper and little purple boxed chocolate and sock cap, such care with presentation would make these hair items a wonderful special gift for someone. The item I bought is great quality and has a little button which is great as the nickel allergy means I must avoid certain bra like adjusters. The hair is light and comfortable.. and most importantly to me "realistic". I got the hair band one which you can use with your own scarf.”

Helpful Report

Thank you so much for such a thoughtful review. We’re delighted you’re happy with the quality, comfort and realistic look of your hairpiece, and that the little details made your order feel special. We really appreciate your kind words. The SW Team x

“Simply wigs are Simply the best 👌 customer service is 2nd to none. Lovely caring people and great offers are always available 😀 Thank you Simply wigs 😘”

Helpful Report

Thank you so much for your wonderful review. We’re thrilled you love our service and offers, and it means a lot to hear such lovely words about our team. We really appreciate your support. The SW Team x

“I’ve bought a few from this site. Better prices than others. Quick service all round. Last ignite I bought was 2021 and I’m still wearing it. Wanted another so I could wash one and wear one. It’s nice and short in this heat. However I did notice the colour change. I bought the same colour but my old one was a lot lighter than this one. It’s still lovely though.”

Simply Wigs 5 star review on 17th July 2026

Helpful Report

Thank you for your lovely review and for sharing your photo. We’re so pleased to hear your 2021 Ignite has served you so well! We’re glad you’re happy with your new one too, and we really appreciate your continued support. The SW Team x

“I’ve always had such wonderful help on the phone the ladies are so kind and understanding and very helpful . I’m eighty so it’s great to talk to a human on the phone Thankyou so much for all your help Kind regards Sandra”

Helpful Report

Thank you so much, Sandra, for your lovely review. We’re delighted our team has always been there to help and make things easier for you. We really appreciate your kind words and continued support. The SW Team x

“One word.. Brilliant”

Helpful Report

Thank you so much for your kind words. We’re truly pleased our service has helped make things a little easier, and we really appreciate your trust and support. The SW Team x

“When I had a delay on my order, Simply Wigs sorted a fast refund, plus advice, did a stock check and got the alternative to me in no time. Great service and really personable staff.”

Helpful Report

Thank you for your lovely feedback. We’re so pleased our team could help resolve the delay quickly and find a suitable alternative for you. It’s wonderful to hear you found our service friendly and personable. The SW Team x

“Superb+wigs+,+great+quality+and+style+.+Staff+are+brilliant+and+very+helpful+.+Delivered+and+packaged+always+on+time+.+Don’t+need+to+look+elsewhere+!+😀👍”

Helpful Report

Thank you so much for your wonderful feedback and continued support. We’re delighted you’re always happy with our wigs, service and delivery. It’s lovely to know you feel you don’t need to look anywhere else! The SW Team x

“The hairpiece was lighter than expected and I couldn't fit it properly the topper”

Helpful Report

Thank you for your honest feedback. We’re sorry to hear the hairpiece was lighter than expected and that you had difficulty getting the topper to fit comfortably. We appreciate you taking the time to share your experience. The SW Team x

“Great service as usual. Thanks!”

Helpful Report

Thank you for your fab 5* review! The SW Team x.

“Very pleased with service. Would certainly recommend. Thank you.”

Helpful Report

Thank you for your kind words and recommendation. We’re delighted you were pleased with our service and really appreciate your support. The SW Team x

“amazing...looks natural”

Helpful Report

Thank you for your lovely feedback. We’re so pleased you’re happy with your wig and love how natural it looks. The SW Team x

“Very good customer service Keept me well informed”

Helpful Report

Thank you for your lovely feedback. We’re so pleased you were happy with our customer service and that we kept you well informed throughout. The SW Team x.

“I started a journey over 6 years ago Then I came across simplywigs and what I can say was a life saver It’s been an up and down experience, getting it right but now I will never turn back You gave me my confidence back and for that i thank you Jackie”

Helpful Report

Thank you so much for sharing your journey, Jackie. It means the world to us to hear that Simply Wigs has helped restore your confidence. We’re truly grateful to have been part of your journey and to have your continued support. The SW Team x

“Brilliant service, best in UK”

Helpful Report

Thank you so much for your wonderful feedback. We’re delighted you’ve been so happy with our service and really appreciate your kind words. The SW Team x

“You can shop with confidence because of the excellent service. So important if you are at a difficult time of life.”

Helpful Report

Thank you so much for your kind words. We’re really pleased our service has given you confidence and made your experience with us a little easier. We truly appreciate your support. The SW Team x

Simply Wigs is rated 4.8 based on 15,262 reviews