Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,311 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 5th December 2025

628

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always great service Staff are very helpful and friendly”

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“Lovely Jon Renau hairpiece, an exact colour match. Thank you for help in ordering.”

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“Although I'm happy with the quality of the ponytail hairpiece, it is a struggle to hide the claw clip. Not easy at all.”

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“Always a joy to receive”

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“I’ve always been very happy with the service from Simply Wigs ……. Friendly, efficient, informative, professional.”

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“Easy to use website and really good service, I've bought several wigs from SW, and will continue to do so for as long as my Alopecia continues to be so bad.”

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“I am so happy with my new wig it’s beautiful , as all the wigs I have purchased over the years a big thank you for you excellent service keeping updates when needed would always use your company thank you again”

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“I have bought my fourth Baily Rene of Paris wig so far and I think it is fantastic in both shape and color (Irish red). Everyone thinks it is natural hair!!”

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“Great company, good communication & great prices”

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“I have been using Simply Wigs for 12 years and have always found excellent service, I kind of miss the service I got in the early days because the ladies I spoke to really knew what I wanted and it felt personal. However the people I speak to now are very helpful and I do recommend your products to anyone that needs a wig. Thank you for helping me in the early days when I didn't know where to turn to help me accept my condition”

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“Nice people, nice wigs, a thoroughly nice experience. Thank you all.”

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“Very good and prompt attention from Simply Wigs always. I have recommended them to someone else who is looking for wigs. The good thing about it is that you can choose the wigs that will suit you.”

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“This is the best company to deal with. They are helpful, courteous and friendly. Nothing is ever too much trouble. Any questions, concerns or problems are swiftly dealt with. 10 out of 10”

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“Very friendly and are contactable, item is as described and usually arrives within 2 or 3 days. I have been a customer for many years now so I guess that says it all really.”

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“It's lovely! Thank you so much. I have really bad alopecia which is depressing. This has restored my confidence. I was nervous about it at first, kept thinking at my age (81) why does it matter...but it does matter! I'm not dead yet! Thanks again!”

Simply Wigs 5 star review on 27th August 2025

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“Happy with this company, I use them all time, fast delivery service ♥️♥️♥️”

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“I am extremely happy with my Bikini Mono Lace Large wig silver snow. It fits very comfortably and is nice and light . I did ask my hairdresser to trim the front as I wanted a full fringe and the result is great. I play a lot of bowls and I am happy to say that it stays on very securely, despite all the up and down movements and windy days which was something that did concern me. I haven't worked out how to send a photo of me wearing it yet (and I do have lovely photo) so must find someone to help me do that!”

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“Simply the best! Customer Services are second to none. Very helpful, polite and patient.”

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“I always have a good experience with Simply Wigs. This time round I purchased a turban which I’ll use while in hospital for an operation. Service and communications are first class as always. On this occasion I was notified within a day that the item I’d ordered was on back order so could take a few weeks to complete so They offered me a chance to change or cancel my order which I didn’t do as I had time before my surgery in early September. I am pleased to say the turban has arrived and that I’m very pleased with it ❤️”

Simply Wigs 5 star review on 26th August 2025

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“On this occasion I ordered a unsuitable wig and when I explained my issue they were very good and explained the returns service but also offered advice on my next order”

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Simply Wigs is rated 4.8 based on 14,311 reviews