Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,863 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,863 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 16th February 2026

623

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with my latest wig. This is about my tenth wig from Simply Wigs. Customer service is first class, so helpful, couldn’t wish for a better service. Definitely recommend Simply Wigs.”

Helpful Report

Thank you Ann for your wonderful review, and for recommending us - we really do appreciate it. The Customer Service team are always going above and beyond for their customers' needs. Hope you enjoy the rest of your day, SW Team

“Nice, thoughtful service. Item nicely boxed for careful storage. Thank you 😊”

Helpful Report

Thank you for your fab review, we really do appreciate it. It's lovely to know you have enjoyed your experience, and you liked our packaging - we will be sure to pass on your words to the Warehouse Team! All the best, SW Team

“Simply wigs are very efficient. Wigs arrive very quickly, compared to some suppliers who seem to take a long time. They don’t seem to mind when I sometimes have to return because they aren’t right for me. Thank you for this.”

Helpful Report

Thank you Rachel for your lovely words, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers' needs. Hope to hear from you again soon, SW Team

“Thanks for pics to help me decide, brilliant, much happier now”

Helpful Report

Thank you Carol for your brill review! We are so delighted to hear you are happy with your purchase, and all information helped your decision :) All the best to you, SW Team

“Order received very quickly and well packaged - postage very reasonable. A good shopping experience.”

Helpful Report

Thank you Judith for your lovely words, we really do appreciate it. We are so delighted to hear that you have enjoyed your shopping experience with us! We do hope to hear from you again soon, SW Team

“Easy to order online. Very good service and great wigs👍”

Helpful Report

Thank you for your fab review! It's lovely to know that you are happy with your purchases :) All the best to you, SW Team

“Fantastic service and product …. Thanks”

Helpful Report

Thank you for your brill review! We are so delighted to hear that you are happy with your experience with us! All the best, SW Team

“I can always rely on Simply Wigs to have everything I need to buy.”

Helpful Report

Thank you Susan for your fab review! It is so lovely to know that you have enjoyed your Simply Wigs experience. All the best to you, SW Team

“I have been so fortunate to discover Simply wigs, a purchase of a Giselle Mayer petite wig earlier this year and more recently a soft cap was made so easy by the helpful customer service.”

Helpful Report

Thank you Stephanie for your brill review, we really do appreciate it. We are so delighted to hear that you are happy with the Gisela Mayer style, and seems to be perfect for you! Hope you enjoy the rest of your day, SW Team

“Excellent service, very pleasant staff would not hesitate to order further items.”

Helpful Report

Thank you for your excellent review, we really do appreciate it. We are delighted to hear you have enjoyed your experience with us, and would be happy to purchase with us again! All the best to you, SW Team

“This is my third Bally wig. fantastic and everyone asks me what color my hair is, no one sees that it's a wig. Color is IRISH SPICE”

Helpful Report

Thank you Verica for your fab review, we really do appreciate it. We are so delighted to hear that you are happy with the Bailey wig, as this is a Simply Wigs fave! All the best to you, SW Team

“Excellent customer service!..... most refreshing in this day and age. Well done Team!”

Helpful Report

Thank you for your excellent review, we really do appreciate it. Our Customer Service Team are delighted to hear you have enjoyed your experience with us, as the team are always going above and beyond for their customers' needs. All the best to you, SW Team

“Fantastic and friendly service, as always. Beeen a customer for several years and will continue to be in the future.”

Helpful Report

Thank you Nancy for your lovely words and custom, we really do appreciate it. We are so delighted to hear that you are happy with your Simply Wigs experience :) All the best, SW Team

“I always use these guys to replace my wig. Their empathic service is superb, with lots of useful information on the website so that I know exactly what I'm buying. I just wish I was at the right end of the country to visit them in person!”

Helpful Report

Thank you for your fab review, we really do appreciate it. It's so lovely to know that you are happy with your experience with us, and have found the website to be informative! If you are ever in our area, we would love for you to book an appointment with us. All the best, SW Team

“New to wigs so have found the Simply Wigs website extremely helpful. Seeing pictures of real people in the wigs helps to gauge what I think it will actually look like on me. Haven’t done a return yet but have found the customer service, price and website first class.”

Helpful Report

Thank you Joanne for your kind words, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, and found all information on the website useful :) We do hope to hear from you again soon, SW Team x

“Reliable and good to deal with, offer a really good service”

Helpful Report

Thank you Philip for your kind review, we really do appreciate it! If you require any assistance in the future, please do contact us :) SW Team

“Very helpful shame wrong colour but so easy to return will be back”

Helpful Report

Thank you for your review. We are sorry to hear the colour of your recent purchase was unsuitable. If you wish to discuss alternatives, please do contact us on 01484 844557! All the best, SW Team

“Ordered Balm and Conditioning spray for my wig. First time purchase from Simply Wigs and would definitely buy from them again. Products were cheaper than other suppliers and I received them within 2 days which was quicker than expected. Excellent service!”

Helpful Report

Thank you Elaine for your excellent review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, and you would be happy to visit us again! All the best to you, SW Team

“Always a good experience shopping at simply wigs the service is excellent the website is easy to navigate delivery efficient easy returns if needed 🙂”

Helpful Report

Thank you Janet for your kind words, we really do appreciate it. We are so delighted to hear that you are happy with your recent experience at Simply Wigs, as the team are always going above and beyond for their customers. All the best to you, SW Team

“My wig arrived beautifully packaged it was like receiving a birthday gift with a lovely chocolate included. The wig is so gorgeous, it is light, comfortable and fits like a dream. Love the colour in hazelnut rooted ! Thank you so much Simply Wigs,will definitely be ordering again.”

Helpful Report

Thank you for your lovely review, we really do appreciate it. We are so delighted to hear you are happy with your recent experience with us, and enjoyed the chocolate treat! We are also delighted to hear you love your purchase, and the colour is perfect for you :) All the best to you, SW Team x

Simply Wigs is rated 4.8 based on 14,863 reviews