Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 15,100 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 15,100 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 10th August 2026

632

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good company to deal with, their staff are most helpful. Their products are to a high standard as well.”

Helpful Report

Thank you Philip for your brilliant review, we really do appreciate it! We're so delighted the team could be of assistance. All the best, SW Team x

“Simply Wigs supply fabulous wigs. Super fast delivery and excellent follow up. I would recommend them to everyone.”

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Thank you Jacqueline for your excellent review, and kind recommendation! We're over the moon to hear you received your order so quickly. All the best, SW Team x

“Easy to navigate website and lovely products which always arrive quickly and with a delicious chocolate x”

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Thank you Paula for your brill review! It's lovely to hear you've enjoyed your Simply Wigs experience (and your chocolate treat!). All the best to you, SW Team x

“Tempo Deluxe Large wig Ellen Wille Hairpower Collection. After suffering hair loss for over 30 years I finally took the plunge and bought this lovely wig. It is so comfortable to wear and frames my face nicely. I have had a little of the length cut to bring it to chin length. I've had so many nice compliments about my new hair that I wish I'd done it sooner.....my confidence is back being 62 is not so bad after all, epecially now that I have lovely hair!! I have already ordered another 2 wigs and can't praise enough the excellent customer service, information and products you provide.”

Simply Wigs 5 star review on 24th October 2025

Helpful Report

Thank you Fiona for your wonderful review, and for sharing your purchase with us (you look amazing!). We really do appreciate it. We're so delighted to hear you're happy with your new look, as the Tempo is a beautiful style. The customer service team do strive for excellence, so we'll be sure to pass on your kind comments. All the best, SW Team x

“Excellent 👌”

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Hello Lydia, Thank you for taking the time to leave your great review! The SW Team x

“staff and service exceptional and always over deliver . Brilliant business model.”

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Hello Beverley, Thank you for your amazing five star review, it is very much appreciated! The SW Team x

“My experience with simply wigs was really wonderful. It was so easy to order and delivery was fast, it arrived easily within 7 days. Good fi, lovely and soft it's just super. I am well satisfied and will definitely be ordering again”

Helpful Report

Hello Carol, Thank you for your amazing review! I am thrilled to hear that you are so happy with your style and our service! The SW Team x

“I always receive a very friendly and efficient service from this company. They go out of their way to deliver on time and save me a lot of hassle.”

Helpful Report

Hello Rachael, Thank you for your brilliant review. We are very happy to be able to help make ordering as easy as it should be! The SW Team x

“Exceptional Customer Service & care. I wouldn't hesitate to recommend Simply Wigs. Definitely a 5 star expierence. Thank you!”

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Hello Victoria, Thank you for your fabulous 5 star review and recommendation! They mean the world to us and are very much appreciated! The SW Team x

“Great customer service, always friendly and helpful.”

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Hello Jo, Thank you for your fab five star review! The SW Team x

“Great wig. Good price. Took a long time to receive it because of manufacturer problems. Good communication throughout. Great customer care.”

Helpful Report

Hello Nonn, Thank you for leaving your lovely review. It is difficult when stock is not on our side, but we will always keep you updated with any back orders or delays. The SW Team x

“I ordered a wig for my mother and it turned out to be so much better than expected ! Honestly, I got used to it straight away, thats how natural it looks, and she aswell ! She is so happy with it, it´s a life saver ! It looks as real as a synthetic hair can get. I am tempted to get another one for her in a different color.”

Helpful Report

What fabulous feedback! We are so pleased you and your mum love her new style! :) SW Team

“I love the wig I purchased from you. I did try to email you, but unfortunately it didn't work. Many thanks again.”

Helpful Report

Hello Margaret, Thank you for your lovely review. It is difficult when ordering online, I hope that the next style you have is perfect for you. The SW Team x

“Hi it’s beautiful on not one person thought I had a wig on I would recommend it to everyone thank you just love it”

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Hello Isabella, Thank you for your wonderful review, I am thrilled to hear that you are so happy with your style! The SW Team x

“Simply Wigs have been so good at helping me when I was struggling with style and colour in choosing a wig. Their customer service is excellent and they are very patient and understanding, cannot recommend them enough.”

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Hello Lorraine, Thank you for your amazing review and kind words! It can be very difficult when ordering online and our fab customer services team are always happy to be able to help! The SW Team x

“I’m really really pleased with all absolutely everything interaction I’ve had with simply wigs. I’ve had 4 wigs through Simply Wigs I’ve also had Tress Tech Wig Wax Spray which arrived extremely promptly”

Helpful Report

Hello Antonia, Thank you for taking the time to leave your lovely review! I am so happy to hear that you are so happy with our service, it means the world to us! The wax spray is amazing and I hope that you are enjoying this! The SW Team x

“All my experiences with Simply Wigs have been excellent. I have been impressed with their quick response to emails and phone calls when I needed advice.Their customer support service is of the highest standard and I have really appreciated support with colour choice ( sending photos of colour swatches for me to compare ), the easy return/ exchange process and delaying dispatch of a purchase when I was away on holiday. Deliveries arrive beautifully packaged, including a small chocolate treat, which is so thoughtful. I thoroughly recommend Simply Wigs and I wouldn't shop anywhere else.”

Helpful Report

Hello Carol, Thank you for your amazing review and kind words! We are thrilled to hear that you are so happy with our service and it is great that you know that we will always help you as much as we can to make ordering as easy as possible! The SW Team x

“I bought a topper - it arrived when expected and was good quality, but the wrong colour and texture, so didn’t blend with my hair and I returned it. No quibbles from Simply Wigs, a return label was included in the parcel with the topper, so no complicated return process, just emailed for a returns number which came straight away. I’ve had my refund within a week of returning it. Shame I spent a tenner on postage out and back again but at least I got the £39 for the hairpiece back. 👍🏻”

Helpful Report

Hello Rebecca, Thank you for the great review! It is so difficult with ordering toppers online as they need to match your style, colour and texture. If you need any help with this, then please do get in contact with our lovely customer services team on 01484 844 557. The SW Team x

“Delighted with my new wig, it is exactly as described. Really good service would recommend.”

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Thank you for your lovely review Ruth! I am thrilled to hear that you are so happy with your new style! The SW Team x

“OK thanks”

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Thank you for the 5 star review Brian! The SW Team

Simply Wigs is rated 4.8 based on 15,100 reviews