Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,908 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,908 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 2nd July 2026

626

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have bought loads of wigs from this first rate company. My latest is the Link wig by Ellen Weille in Pastel Rose rooted and I am totally in love. This must be the best yet in style and colour for me, I will buy more. Thank you to SW for their kindness and excellent customer service, you are the best.”

Simply Wigs 5 star review on 21st June 2023

Helpful Report

Thank you Sharon for your excellent review, and for sharing your recent purchase with us, you do look amazing (as always)! The style and colour does look fab on you. Thank you again Sharon for your lovely custom, and we do look forward to hearing from you again soon. All the best, SW Team

“I love this wig because it looks so natural. Easy to style and to wear as I wear a wig daily.”

Helpful Report

Thank you Edda for your fab review, we really do appreciate it. We are so delighted to hear that you have found the style which you can wear everyday! We do hope you enjoy the rest of your day, SW Team x

“I started wearing a Simply wig 10 years ago. I can honestly say, it has changed my life. I would recommend them to anyone. I also purchase a scrunchie doughnut, and I can recommend them too. If I have ever had a query, the staff are more than willing to help”

Helpful Report

Thank you Diane for your lovely words, and for recommending us, we really do appreciate it! It's so lovely to know that you have enjoyed your experience with us, as the team do go above and beyond for their customers' needs. You know where we are, if you require any assistance in the future. All the best, SW Team x

“Amazing products and service.”

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Thank you Julie for your brill review! It's so lovely to know you are happy with your experience with us. All the best, SW Team

“Simply The Best!”

Simply Wigs 5 star review on 20th June 2023

Helpful Report

Thank you Linda for your brill review, and for sharing your purchase with us, you do look amazing! We do hope to hear from you again soon, SW Team

“Gorgeous high quality wig ,perfect colour great price. Sadly didn't fit I'm new to wigs so maybe I measured my head wrong. Brilliant customer service . Highly recommended.”

Helpful Report

Thank you Lisa for your brilliant review, and for recommending us, we really do appreciate it. We are however sorry to hear your purchase was unsuitable for you. If you do require any assistance in choosing an alternative, please be reassured we are here to help! All the best to you, SW Team x

“The website is easy to use, the colour charts are as close as can be to accurate. I find the "what's inside" and the customers photos really helpful when choosing. There's nothing like seeing a wig on a real person! If I call the ladies are always very helpful and the delivery service is great! What's not to love? I "Simply" wouldn't shop anywhere else.😊”

Helpful Report

Thank you Carol for your your brilliant review, we really do appreciate it. It's so lovely to know that you have found the information provided on the website to be most helpful, and you were able to be advised by the lovely ladies over the telephone :) We do hope to hear from you again soon, SW Team

“I called the Customer Service department, as I was a bit wary of only being able to order online, but I needn't have worried. They were very helpful, and I ordered 2 wigs in different colours which came quickly. I was very pleased with the quality of the products, and in the end I returned both and ordered one of the wigs in the other colour.”

Helpful Report

Thank you Kathryn for your wonderful review, we really do appreciate it! We are so delighted to hear you are had enjoyed your Simply Wigs experience, and you were able to be advised by our fantastic Customer Service Team :) We do hope to hear from you again soon, SW Team

“The wig I got was longer on one side than the other”

Helpful Report

Hello Jaki. Thank you for your review. We are sorry to hear that you are unhappy with your purchase. I can see that you had been contacted, to return your order back to us for a full refund. If you do wish to discuss this further, please do call us on 01484 844557. All the best, SW Team

“Customer service from Simply Wigs is exceptional, they go the extra mile to help with any questions one may have. Thank you for all your help in choosing!”

Helpful Report

Thank you for your brill review, we really do appreciate it. Our Customer Service Team are always going above and beyond for their customers' needs, so we will be sure to pass on your kind words. All the best to you, SW Team

“My wig is good quality really pleased with it.”

Helpful Report

Thank you Kay for your fab review, we really do appreciate it. It is so lovely to know you are happy with your purchase! All the best, SW Team

“simply wigs are brilliant would highly recommend”

Helpful Report

Thank you for your kind words, and for recommending us, we really do appreciate it! Hope you enjoy the rest of your day, SW Team

“Fast delivery will purchase again”

Helpful Report

Thank you Michelle for your brill review, we really do appreciate it! We do look forward to hearing from you again, SW Team

“Bought the ponytail as wanted to tie my hair back for a wedding I was going to. Going through the menopause my hair is a little thinner than it used to be. Thank you thank you simply wigs, was a bit worried about buying a hair piece but it was just like real hair amazing quality and easy to fix. I felt really good and nobody asked if it was real! Don’t hesitate if you’re in a similar position, well worth the purchase!”

Helpful Report

Thank you Ceri for your fab review, we really do appreciate it. We do of course that attending a wedding means full glam, so we do understand the importance of you wanting to look your best! We are so incredibly delighted to hear you are happy with your purchase, and has worked perfectly for you :) We do hope to be hearing from you again soon, SW Team x

“Wonderful service packaging and product.”

Helpful Report

Thank you for your brill review, we really do appreciate it. We are so delighted to hear you are happy with your experience with us! All the best, SW Team

“The Carrie Lite petite is such a beautiful wig. It's made me feel so confident. I usually wear a Jon Renau Julianne Petite but recently purchased a Carrie. It's obviously a big investment but very worth it. It's nice not to worry about the static you can get from a synthetic, and just to be wearing human hair! The colour, Palm Springs blonde, was quite different to the Julianne Palm Springs blonde, much warmer. I used the violet shampoo and now it's a little cooler, closer to the synthetic palm springs blonde colour but perhaps also a bit flatter. The colour was nice before too. Do be careful with the violet shampoo. It's strong stuff and will change the colour. And I only used a tiny amount as when I first squeezed it into my hand, it was very purple! I think I will use the ordinary shampoo next time. The wig blowdried beautifully. I then used Beachwaver heated curling tongs. I dried it and styled it whilst wearing it as I don't have a blockhead and that worked fine; I just needed to take it off to put a few waves around the back. The curls dropped quite quickly but still left me with plenty of bounce. The wig was very straight when it arrived and I was worried (my own hair was very curly) but I'm much happier now I've washed it and given it some body. It's going to be interesting to see how much longer this wig lasts compared to the synthetics which although I love, don't look so great after 3/4 months if you're wearing them every day, and after you've washed them a few times. I was also worried that the cap seemed a little bigger than the Julianne but after I adjusted the velcro tabs to bring it in a bit, it was absolutely fine for me. The Lite cap is amazing. I found the Julianne Lite a bit sparse at the front and preferred the original version, but the Carrie isn't at all sparse. The Lite is so great for wearing glasses/sunglasses. I find it hard to wear a wefted cap now and really need a hand-tied to minimise headaches and bulk. This is a gorgeous wig. Really pleased with this purchase.”

Helpful Report

Thank you for taking the time to review your purchase of the Carrie wig, we really do appreciate it! We are first of all delighted to hear that you are happy with this style, as this is one of the Simply Wigs' team favourite. You will definitely find a difference in the colours going from synthetic to human hair, as the human hair fibres are incredibly different, and getting an 'ashy tone' is quite a struggle. We are however delighted to hear that you had invested in the Violet Toning Shampoo, and this product had worked for you :) We are again incredibly delighted to hear you are happy with your purchase, and thank you for your detailed feedback. If you do require any assistance in the future, please do call us on 01484 844557, and we shall do our very best to assist. SW Team x

“Good quality products”

Helpful Report

Thank you Debra for your kind review, we really do appreciate it. All the best, SW Team

“I’m delighted with my order which came very quickly all the way to Western Australia. My new wig is exactly what I wanted. I think this is the sixth wig I’ve purchased from Simply Wigs and each time the service has been excellent.”

Helpful Report

Thank you Lucy for your fab review and lovely custom, we really do appreciate it! We are so delighted to hear you have enjoyed your Simply Wigs experience, as the whole team really do strive for excellence :) We do hope to hear from you again soon, SW Team x

“Easy to place order, came on chosen day and is beautifully packaged, complete with my very own chocolate in a box. I haven’t used the product yet as I was scammed by a wig company (called wigsell, don’t use). I just wish I had found this one first.”

Helpful Report

Thank you Jayne for your lovely review, we really do appreciate it. It really is lovely to know that you are happy with your Simply Wigs experience, as the team do go above and beyond for their customers! Thank you also for mentioning your unfortunate experience, as this will certainly help other customers to shop in the right direction :) If you require any assistance in the future, please do contact us. SW Team

“Fantastic service! Super quick, helpful and everything I have ordered has been spot on!”

Helpful Report

Thank you Tiffany for your brill review, it is very much appreciated! It really is lovely to know you have enjoyed your experience with us, and you have been happy with your purchases :) All the best to you, SW Team x

Simply Wigs is rated 4.8 based on 14,908 reviews