Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,636 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,636 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 29th May 2025

635

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not quite the colour but lovely thank you”

Helpful Report

Thank you Pauline for your review. We're sorry to hear your recent purchase was not right for you. If you do require any assistance in choosing an alternative in your chosen colour, please do contact us - we are always here to help :) SW Team

“Lovely wig, but had to return as it was too small. Advise to all, measure your head before buying.”

Helpful Report

Thank you Patricia for your review! We're sorry to hear your recent order was not the right size for you. We do completely agree to measure your head before purchasing for the first time. If you require any assistance in choosing an alternative, please do contact us. SW Team

“Very nice wig,unfortunately not suitable for me. The service that I received was impeccable. Very helpful, friendly and efficient. I will give it some more thought and if I decide to think about a wig again I will definitely return to Simply Wigs.”

Helpful Report

Thank you for your review! We're sorry to hear your purchase was not right for you. We are however delighted to hear you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers' needs. If you require any assistance in choosing an alternative, please do not hesitate to contact us - we are always here to help :) SW Team

“A different style for me so getting use to it at the moment”

Helpful Report

Thank you Linda for your review! If you do have any questions about your new look, please do contact us on 01484 844557 - we are always here to help :) SW Team

“Ordering was simple and my purchase didn’t take too long to come . I have to admit I was confused when the item turned up because it didn’t look anything like what I ordered, and there were no instructions. After going back to the website I was directed to a different website to be shown how to tie my item . I’m glad I took the time to do this because I now love my hat .”

Helpful Report

Thank you for your review, it is very much appreciated. It's lovely to know you were able to find how to tie your headwear, and love your purchase, as we know this can be a little tricky! We will be sure to pass on your feedback to include some instructions. All the best to you, SW Team

“Great service”

Helpful Report

Thank you Jean for your brill review! All the best, SW Team

“Wig was easy to buy online, helpful information provided, unfortunately colour was not right for me so had to return but customer service experience was great, friendly on phone and refund was paid promptly. Would definitely buy from them again.”

Helpful Report

Thank you Julie for your lovely review! We are sorry to hear the colour was not for you, but it is lovely to know you have enjoyed your experience with us. We do look forward to hearing from you again :) SW Team

“Lovely wig but not exactly the same as photo, will get someone to cut it”

Helpful Report

Thank you Marcelle for your review! It's lovely to know you are happy with your purchase! We always recommend for you to take a look at the 360 view of the style, to get a true representation of the wig :) We do hope to hear from you again soon, SW Team

“Really nice. My only complaint is the riot is maybe a bit khaki and dark. But the quality is great”

Helpful Report

Thank you Coral for your feedback, we really do appreciate it! If you do have any queries over the colour, please do not hesitate to contact us on 01484 844557 :) All the best to you, SW Team

“Really please with my new large cap size wig. Ordering was easy, with helpful 360 view and size guide. Loved the care taken in the packaging too.”

Helpful Report

Thank you for your lovely review! We are so delighted to hear you are happy with your Simply Wigs experience, and love your new purchase :) We do hope to hear from you again soon, SW Team x

“Good service but colours not compatable”

Helpful Report

Thank you for your review. It's lovely to know you are happy with the service provided by the team :) If you require any assistance in choosing an alternative colour, please do contact us on 01484 844557 - we are always here to help. SW Team

“Unfortunately the ladies Isabella wig which I wanted and was still being shown online has been discontinued and the Twiggy wig I ordered as a replacement was not suitable which was very disappointing and I had to return the item. However the lady I spoke on the phone to was very pleasant and did all she could to help me find a suitable one similar to the Isabella and it's been very frustrating not living in an area where I can actually visit and physically try different styles.”

Helpful Report

Thank you Sue for your review. We are sorry to hear the Isabella has been discontinued, and your replacement style was not suitable. We of course love to help out our customers, so please do contact us if you require any assistance in choosing an alternative. All the best to you, SW Team :)

“Once my faithful hairdresser had cut the very long fringe to my liking I was very happy. There is always more hair than I would like but the quality and colour are fine. Thank you.”

Helpful Report

Thank you for your review, it is much appreciated. It's lovely to know you were able to personalise your new style, to ensure it was perfect for you! All the best, SW Team

“Reliable and good to deal with, offer a really good service”

Helpful Report

Thank you Philip for your kind review, we really do appreciate it! If you require any assistance in the future, please do contact us :) SW Team

“i would have prefered a more salt and pepper look but its okay and quite nice i wear it anyway..thank you..n.s.s.”

Helpful Report

Thank you Nora for your brill review, we really do appreciate it. If you require any assistance in choosing a different style/colour, please do contact us on 01484 844557 - we are always here to help. All the best, SW Team

“Smooth website, but wig took longer to arrive than I expected”

Helpful Report

Thank you Elspeth for your review, we really do appreciate it. If you do wish to find out the availability before an order is placed, please do call us on 01484 844557 :) All the best, SW Team

“Great wig very comfortable to wear”

Helpful Report

Thank you Linda for your brill review, we really do appreciate it We are so delighted to hear you are happy with your recent purchase! All the best to you, SW Team

“Order arrived quickly. Had to return it and refund was done in a couple of days.”

Helpful Report

Thank you for your fab review! We are sorry to hear you had to return your order back to us, but it is lovely to know you had received your refund promptly :) If you require any assistance in choosing an alternative, please do contact us - we are always here to help. SW Team

“Colour is way to dark for my hair - more like a dark brown :( the company however were very helpful with offering a resolution , thank you”

Helpful Report

Thank you Sara for your review. We are incredibly sorry to hear that you are unhappy with your recent purchase. If you would be happy to contact us on 01484 844557, we can organise for your order to be returned for a refund, or an exchange of the colour. SW Team

“A great selection of wigs on offer. Very satisfied with my purchase.”

Helpful Report

Thank you Bruce for your fab review, we really do appreciate it! We are so delighted to hear you are happy with your recent purchase. All the best to you, SW Team

Simply Wigs is rated 4.8 based on 13,636 reviews