Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,637 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,637 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 29th May 2025

635

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful presentation with purple tissue paper! Loved the little little box with chocolate.”

Helpful Report

Thank you Yvonne for your lovely review! We are so happy to hear you loved the packaging - we will be sure to pass your comments to our Warehouse team. All the best, SW Team

“Perfect topper ! I use it every day”

Helpful Report

Thank you Isabel for your lovely review, we really do appreciate it. All the best, SW Team

“The service was quick and help unfortunately my wife finds the wig she purchased loses a lot of hair so she can't wear it Kind regards Lord Robert venour”

Helpful Report

Thank you Robert for your review! We are so sorry to hear you find your recent purchase to be unsuitable for your wife. Please note that we do allow our customers to returned unwanted purchases for a refund. If you wish to arrange this, please do contact us via email or call us on 01484 844557. SW Team

“As always, Simply wigs are a pleasure to deal with!! Simply choose and order and your wig/accessories arrive by date given. The staff are always very helpful and their customer service goes above and beyond.”

Helpful Report

Thank you Susan for your brill review, we really do appreciate it. The Customer Service team are always going above and beyond for their customers' needs, so we will be sure to pass on your kind comments. We hope to speak with you again soon, SW Team

“price of wigs has gone up though. Customer Service is excellent”

Helpful Report

Thank you Katy for your review! Unfortunately we do require to increase the price of certain items. If you do see the same item at a lower price on a competitor's website, please do submit a Price Match through the website. Hope to speak with you again soon, SW Team

“Really happy with simply wigs and this is second time I’ve placed an order for wig clips, communication is fantastic as is the packaging, had to give 4 stars this time though as one of the snap clips I ordered in a pack was damaged and unusable, bent out of shape . Still very happy otherwise and would order again as this could’ve been easily missed.”

Helpful Report

Thank you for your review, it is very much appreciated! It's so lovely to hear you are happy with the communication from the team. We are however sorry to hear you found one of the clips to be unusable. If you do wish to discuss this further, please do call us on 01484 844557 and we will do our very best to assist. All the best, SW Team

“Unfortunately I had to return the wig but I was very pleased with the excellent service I received.”

Helpful Report

Thank you for your kind words Joyce. We are so happy to hear you had received lovely service from the team. If you do wish to discuss alternatives, you know where we are :) All the best, SW Team

“Services is always friendly and prompt. If any delays always explained in advance. The only feedback I have is if you are foreign you cannot return the wig even though I pay the taxes and duties so don't understand the issue. the wigs are excellent quality and last a long time.”

Helpful Report

Thank you Michelle for your review, it is very much appreciated! Thank you also for passing on your feedback regarding International Orders. If you do wish to discuss this further, please do contact us - we are always here to help. SW Team

“I am new to wigs so after watching lots of reviews on wigs I decided to try this. I have a petite head and Ellen Wille apparently run petite average. I wanted light weight and an everyday style and this fits the bill exactly. Colour is the only problem when you aren’t familiar with them but I took a risk on this. The colour on me is a little warm/gold but it’s ok. Knowing what I know now the Bernstein rooted is a more ashy blond and would have been better and when I need to replace this I will order that colour. The lace front give a very natural hairline but I have cut a few of the wispy pieces in the fringe a little shorter”

Simply Wigs 4 star review on 27th March 2024

Helpful Report

Thank you for taking the time to write your review, and for sharing your purchase with us - you look amazing! We are incredibly delighted to hear you are happy with your recent purchase, and we do think the colour suits you well. :) If you do have any queries about colours/styles in the future, you know where we are. All the bets to you, SW Team

“I am new to buying wigs and the website is great. Lots of choice, the advice and blogs are really helpful and have given me the confidence to bite the bullet and wear a wig to cover my very thinning hair. I feel like I am part of a comunity and not alone in this journey. The photo is me wearing my Dahlia wig in sandalwood melange.”

Simply Wigs 4 star review on 13th March 2024

Helpful Report

Thank you Gina for your lovely words, we really do appreciate it. We are so delighted to hear you are happy with your purchase - you look fabulous! You are certainly not alone in this journey, and it really is lovely to hear you feel part of a community :) All the best, SW Team x

“excellent help on the telephone with EmmaJaye, first wig had to be returned, colour impossible, but second choice helped by Laura is just right, lightest wig ever which was so important!”

Helpful Report

Thank you for your excellent review! We are so delighted to hear you have found the perfect style, with the help of the fabulous Customer Service team. If you require any assistance in the future, please do contact us :) SW Team

“The product I ordered was only available from Simply Wigs. Unfortunately they used Royal Mail to try and deliver it so I didn’t receive it for over a week.”

Helpful Report

“Was very nice just want some times a smaller covering for the crown but can't find any”

Helpful Report

Thank you Carol for your review. If you do require any assistance in choosing an enhancer, please do contact us on 01484 844557, and we will do our very best to assist. SW Team :)

“Excellent response and customer service. Speedy delivery too! Delighted!”

Helpful Report

Thank you for your excellent review, we really do appreciate it! We are so delighted to hear you have enjoyed your Simply Wigs experience, and had your order delivered quickly :) All the best, SW Team

“Returned did not suit me”

Helpful Report

Hi Cynthia. We're sorry to hear you found your order unsuitable. If you require any assistance in choosing an alternative, please do contact us on 01484 844557 - we are always here to help. SW Team

“I purchased a wig cap which is as described. Nice and soft. I haven't bought a wig to try it with so can't comment on that.”

Helpful Report

Thank you Jean for your fab review! We are delighted to hear you are happy with your recent purchase. All the best to you, SW Team x

“I have been very pleased with the wigs I have bought from Simply Wigs the ones that have not been suitable were easily returned. Overall a good experience.”

Helpful Report

Thank you Chrissie for your lovely review. We are so delighted to hear you have enjoyed your experience with us! We hope you enjoy the rest of your day, SW Team

“Very good service, pleased with product.”

Helpful Report

Thank you for your fab review, it is very much appreciated! All the best to you, SW Team

“As an eighty year old bald women even my friends can't tell I'm wearing a wig .I wear Ellen Wille wigs and it's a pleasure to deal with Simply Be ,”

Helpful Report

Thank you Dorothy for your lovely review. We are so happy to hear you are happy with your Ellen Wille wigs! We hope to hear from you again soon, SW Team x

“Brilliant service. I wish I had found Simply Wigs years ago. Its the personal touch that means so much”

Helpful Report

Thank you for your brill review! It is so lovely to know that you had enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers. All the best to you, SW Team

Simply Wigs is rated 4.8 based on 13,637 reviews