Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,969 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 12th September 2025

634

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“OK little spikey for my tastes”

Helpful Report

Hello Susan, Thank you for your review. If you need any help with more suitable styles then please give our lovely customer services team a call on 01484 844 557 and they will be happy to help! The SW Team x

“The wig arrived in good time and beautifully packed. I loved the style, fit and quality but unfortunately it was not the colour I imagined so I had to return it. The returns servuce was excellent.”

Helpful Report

Thank you for your excellent review! Sometimes, finding the right colour is the hardest task. If you do need any additional guidance, please do contact our team who will be happy to assist you - 01484 844557 :) SW Team x

“I ordered two wigs the same. They arrived in good time and were packaged perfectly, along with instructions forlooking after the wigs. I am very pleased with the product and have received nice comments when wearing them. I have washed them and afterwards they still looked great. I would happily purchase from Simply Wigs again in the future.”

Helpful Report

Thank you for your review, Penelope. I am delighted to hear that you are pleased with your order. SW Team x

“I recently placed an order for a cotton head covering. I was due to attend our son’s wedding & required a navy blue soft head covering. Although no indication on the website, many of the items were out of stock. Eventually through email correspondence with the staff direct I placed an alternative order. The item was stuck in customs in Germany, but eventually the item arrived & it was ideal for the wedding with its floral trim & comfortable to wear all day. Thank you!”

Helpful Report

Hello Ann, thank you for sharing your experience. Sadly, it can be frustrating when an item is out of stock, we will always let our lovely customers know of any delays as soon as possible and will always do all we can to get your order to you as quickly as we can! I am so happy you received your headwear in time for the wedding! The SW Team

“The only company I trust”

Helpful Report

Thank you for putting your trust with Simply Wigs :) SW Team x

“The wig fit is just ok and the color is darker than it looks online. so bit disappointed”

Helpful Report

Thank you for your review! I am sorry that you were disappointed with your order. If you do ever need any assistance in finding the perfect style or colour, please do not hesitate to contact our team on 01484 844557 :) SW Team

“The staff are fantastic. Really helpful with great service. The wigs have been good too. The only problem is, it takes ages to receive a wig of Gisela Mayer. You may need to wait for over 2 weeks. This happens sometimes.”

Helpful Report

Thank you for your kind words about our service and team! :) It can be frustrating that some brands do take longer than others to arrive in, if you do need assistance with any future orders, please do not hesitate to contact us! SW Team x

“The wig itself is a.little big for me even when tightened l have a small head and fine hair whats left so the big hair in the wig although lovely.a d l feel great in it its not for mme as its to hair big and lv.never had so much hair ever. I wont wear it out as ld be self concious of it the ckur is great so maybe if l bought another it would be shorter and finer l do wear your hair pieces which l do love on the back.of my head like a pony tail asml can pull my fine hair back.and.it looks long so l.ll stick to that for the moment.”

Helpful Report

Thank you for your feedback, Joy! It can be incredibly difficult buying online, so if you do ever need further assistance on sizing, fitting and comfort please do not hesitate to contact our helpful team on 01484 844557. SW Team x

“Always a good professional service. Even when my last purchase took a while to arrive I was kept updated by messages.”

Helpful Report

Thank you Kevin for your kind words, we really do appreciate it. It's lovely to hear you have enjoyed your Simply Wigs experience! All the best, SW Team

“Love the texture. Still not sure of the colour - having to go lighter in my old age - still getting used to it!”

Helpful Report

Thank you Elizabeth for your feedback! It can be difficult getting used to a different colour, but we are sure you look fab! All the best, SW Team

“With no knowledge of wigs, I found the website interesting but a bit confusing. Having narrowed the search to 'human hair', I was annoyed to find I was still looking at synthetic hair wigs. There is a wide choice of styles and colours, but I found less choice for grey. I understand why it's done, but using young, pretty models, doesn't help those of us who are older and plain, imagine how they will look. When you are pretty, everything looks good on you...... not so much when you are plain. Still, lots of choice.”

Helpful Report

Thank you for taking the time to comment your feedback. We're sorry to hear you found searching online a little confusing! Unfortunately you we do struggle to source grey human hair wigs due to the colouring. If you do require any assistance in your search, please do not hesitate to contact us on 01484 844557. All the best, SW Team

“Good service”

Helpful Report

Thank you Ruth for your fab review, it is very much appreciated! All the best, SW Team

“Very good quality product quick delivery great service no hassle Very pleased”

Helpful Report

Thank you Gary for your kind words, we really do appreciate it. It's lovely to know you have enjoyed your Simply Wigs experience :) All the best, SW Team

“They are very good and prompt do the your purchase”

Helpful Report

Thank you Lynda for your wonderful review, we really do appreciate it! All the best, SW Team

“SW have the best website and the staff are always helpful and friendly. The only downside for me is I have to place an order on the phone as I'm not good with technology and therefore have to pay the VAT and then claim it back.”

Helpful Report

Thank you for your brill review, we really do appreciate it. It's lovely to hear you have been enjoying your Simply Wigs experience! If you do require any assistance in placing an order online, we are more than happy to talk you through :) All the best, SW Team

“Wigs lovely, price great. Delivery slow.”

Helpful Report

Thank you for your feedback! We're delighted to hear you are happy with your purchase! If you do have any queries over the shipping time in the future, please do contact us on 01484 844557. SW Team

“Company is excellent. I would have given 5 stars for the scrunchie, which is the best out there....always too much hair on them to look realistic for a head which doesnt have much.....this was just right. Only thing is that the elastic which would go around my pony tail is too thick and hard to fasten it securely, even with a claw because of the thickness of the elastic. All in all tho, the best I have seen anywhere.”

Helpful Report

Thank you Kathleen for your excellent review, we really do appreciate it! We're so happy to hear you are happy with your recent purchase. If you require any assistance on making your hairpiece more secure, please do contact us on 01484 844557. Love, SW Team

“I have been wearing wigs supplied by Simply Wigs for over 10 years. I have gradually changed style as I grow older and now feel I have found the one for me. I keep trying new styles and Simply Wigs give me the opportunity to try and return. Why do I not look as glamorous as the models? One lesson I have learned is to give the wig 'time to settle'. Once washed I could have a better idea of 'the look' but this, understandably, is not an option. So, be brave or like me, return based on first impressions. Pictures shared by your valued customers help so please keep sharing.”

Helpful Report

Thank you Susan for your taking the time to leave your feedback, we really do appreciate it. We do understand that it can be so difficult ordering online, so we are delighted to hear you have been able to use the returns service. If you do have any queries in the future, please do contact us! All the best, SW Team

“Simple to order,easy to fit and looks good”

Helpful Report

Thank you Patricia for your lovely review! We're happy to hear you love your recent purchase. All the best, SW Team

“Promptly delivered and as described.”

Helpful Report

Thank you Charlotte for your fab review, we really do appreciate it. All the best, SW Team

Simply Wigs is rated 4.8 based on 13,969 reviews