Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,636 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,636 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 29th May 2025

635

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simply Wigs is the only wig website I have found where you get a proper review with photos of 'What's Inside' the wig. It is so helpful. As is the 360 degree view of the wig. And, of course, 'Our Customers' photos are just the icing on the cake - so good to see what the wigs look like on ordinary people like me! So thank you SW for your very helpful website. Also the Whispers stories from wig wearers are always insightful and uplifting The only reason it is not a 5 Star rating is because delivery times can sometimes be slow - but this is understandable if the wigs are not already on site ready to be shipped. More dispatch/delivery update emails would help as then you would know that your order is still being processed and hasn't been forgotten! But otherwise great service and a great website. Thank you!”

Helpful Report

Thank you Lucy for taking the time to write your review, we really do appreciate it. We're so delighted to hear you have enjoyed your Simply Wigs experience, as the team do like to ensure there is as much information on the site as possible. As we do not hold stock here, we do try to update customers as soon as possible if there is a delay on an order, and update product descriptions with an estimate delivery time, if they are an overseas supplier. If you ever have any queries in the future, please do contact us :) SW Team x

“Holding spray works well on my synthetic wig”

Helpful Report

Thank you for your brill review! We're so happy to hear you have found a product that works well for you. All the best, SW Team

“Good quality item, I am pleased with it. Colour, style and adaptibility to make it my own was quite easy.”

Helpful Report

Thank you for your wonderful review, we really do appreciate it. We are so delighted to hear you found your purchase to be perfect for your needs! All the best, SW Team

“Purchased some Ellen Wille shampoo and conditioner for my Ellen Wille wig. The price was very competitive, I didn't need them quickly so went for the cheapest postage undestanding that it could take 2 weeks delivery, pleasantly surprised to receive them within a week. Packaging was very adequate with a little chocolate treat included. Thank you will be back.”

Helpful Report

Thank you Christine for your kind review. We are so happy to hear you are satisfied with your order, and received sooner than expected! All the best, SW Team

“Very beautiful but I feel the YouTube reviews make it seem like it has less density than it actually does. A little too much hair for me. I can’t return her because I don’t live in the UK.”

Helpful Report

Thank you Dana for your feedback. We're sorry to hear you have found your order to be unsuitable. If you do require any assistance in choosing an alternative, please do contact us! All the best, SW Team

“Always there to help”

Helpful Report

Thank you Jennifer for your brill review, we really do appreciate it! Hope to speak with you again soon, SW Team

“Received beautifully wrapped, fringe had to be trimmed slightly and I'd rather the crown looked slightly different, no real parting, but other than that, it feels nice and soft, does not molt too much and looks natural, I have alopecia so this is not a fashion item for me. I now feel confident to order more from this site.”

Helpful Report

Thank you Glynis for your feedback, we really do appreciate it! We're delighted to hear you're happy with your order, and has given you confidence. Hope you have a lovely rest of your day, SW Team x

“I gave four stars 🌟 instead of 5 as I was disappointed in the qaulity of the wig ( hair topper, ) But the service from start to finish was superb, & no issues with my returning the wig. I really loved the little touches in the packaging, the little poem & the individuality wrapped chocolate. Thank you for a nice experience, despite the wig not being right for me.”

Helpful Report

Thank you Ruth for taking the time to write your review, we really do appreciate it. We're sorry to hear your purchase was unsuitable, but it is lovely to know you had enjoyed your Simply Wigs experience! If you do require any assistance in choosing an alternative, we are always here to help. SW Team

“It is a low volume very comfortable wig, my only reservation is the intensive shine of the fibres even after applying dry shampoo. The fibres are finer than usual which is a positive.”

Helpful Report

Thank you Nalia for your fab review! We are so happy to hear you are delighted with your purchase. If you do have any queries on a style, please do not hesitate to contact us. All the best, SW Team

“I really like the wig brushes I ordered, however I thought I was ordering the cherry red long handle with the white rubber base but instead they have the black rubber base. Brushes are great but really wanted the white rubber base as shown on the web site.”

Helpful Report

Thank you Christine for your feedback. We are sorry to hear you are disappointed with the colour of brush you received. The website team are now aware of this, and will update the site accordingly. If you do wish to discuss this further, please do contact the team on 01484 844557. SW Team

“Having wore wigs for a long time this wig is very good and doesn't look like a wig ....result.”

Helpful Report

Thank you for your brill review. We are so happy to hear you have found the perfect style! Hope you have a lovely rest of your day, SW Team

“The photography isn' very good.It used to be so much better.Moet of us rely on that initially.”

Helpful Report

Thank you for your feedback! We do understand how tricky it can be choosing styles and colours from images online. If you do wish to discuss this further, please contact us on 01484 844557. SW Team

“This is the the second one of these toppers. The first one was thicker so a little disappointed in the second one. However good after service from simple wigs”

Helpful Report

Thank you Gaynor for your review, it is very much appreciated. It's lovely to hear you have enjoyed your Simply Wigs experience. If you do have any queries regarding your recent order, please do contact us on 01484 844557. All the best, SW Team

“I am a new wig wearer and the Petite Pixie is my first purchase from Simply Wigs .I have a very small head and the Petite Pixie is a very good fit, it feels light, snug and secure. It is longer than advertised, and i will get a stylist to trim it to my exact liking. I have been able to wear it all day, without getting too hot or itchy.”

Helpful Report

Thank you Cheryl for your fab review, we really do appreciate it. We are so happy to hear you are happy with your new purchase, and you are able to have this trimmed to your preference! If you do have any further queries, please do contact us on 01484 844557. All the best, SW Team

“Good quality hairpiece very natural colours on a small butterfly clip comb .”

Helpful Report

Thank you Kate for your review. We're delighted to hear you are happy with your recent purchase! Hope to speak with you again soon, SW Team

“Yes fine I recently purchased 2 and like both of them. The colours are a blond and also a black and accurate as advertised.”

Helpful Report

Thank you for your lovely review Angela! We are so glad to hear you are happy with your recent purchases. All the best to you, SW Team

“Had a good experience with a very supportive and positive member of staff.”

Helpful Report

Thank you Sarah for your lovely review! The team are always happy to help, so if you have any further queries, you know where we are. All the best, SW Team

“I think there should be new wigs added. I regularly use the same wigs. I would love a change so a few new additions would be an asset for this well run friendly business”

Helpful Report

Thank you Laurentina for your review! We do try to keep up with new launches from our suppliers, so be sure to keep an eye on the website, as there are more styles on the way :) All the best, SW Team

“They have a large number of wig brands to select from. Staff are friendly and helpful. Should you need to return an item, it’s a simple and quick process with refunds issued promptly. The reason for not giving 5-stars; business hours 9:30am-3:30pm Monday to Friday and closed Saturday and Sunday, and website description on wigs far too lengthy I just need the important facts. Otherwise they are brilliant and I will continue to buy from them.”

Helpful Report

Thank you Jan for your brilliant review, we really do appreciate it. It's wonderful to know the team could be of assistance, and the returns process was simple for you! Thank you also for your feedback on our opening times and product descriptions. We will be sure to pass on your comments. All the best, SW Team

“Fits well. Holds its shape and looks very good. Washes well. And can be styled.”

Helpful Report

Thank you Pamela for your brill review. We are so happy to hear you love your recent purchase! All the best, SW Team

Simply Wigs is rated 4.8 based on 13,636 reviews