Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,426 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,426 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Write Your review

Tell us how Simply Wigs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Simply Wigs 5 star review on 11th February 2026

631

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really love my fantasy wig It's my third one and the colour is lovely”

Helpful Report

Thank you Gary for your wonderful review, we do appreciate it! It's so lovely to know that you are happy with the Fantasy wig, it really is a beautiful style :) All the best to you, SW Team

“Simply Wigs, Simply the Best...Always helpful. I have to buy on line because of location, there is never a problem returning unsuitable items...Many thanks”

Helpful Report

Thank you Anita for your kind words, we really do appreciate it. We are so delighted to hear that you have been enjoying your Simply Wigs experience! We do look forward to be hearing from you again :) SW Team x

“Always an excellent prompt service.”

Helpful Report

Thank you Jeanette for your excellent review, we really do appreciate it! We hope you enjoy the rest of your day, SW Team x

“Where Simply wigs surpasses all other brands, in these days of online shopping, is their website with 360 views of nearly everything and a better way to see wig colours. Colour queen, which displays all colours from all their companies, is fabulous, but sometimes falls down because Simply Wigs doesn't supply every colour. None of the shops do, and hunting around for something elusive leads you to compare prices. Simply Wigs are rarely cheaper than their rivals. But the website is the best out there. Tracking is well communicated. And there's that little chocolate as you open the box.”

Helpful Report

Thank you V for taking the time to review your experience with us, we really do appreciate it! The E-Commerce Team have most definitely tried to make sure that all information required is uploaded to each product on the website. We will be sure to pass on your lovely comments to them, and the rest of the team :) We do hope to speak with you again soon, SW Team x

“Great product, convenient, does the job. 5 star for everything!”

Helpful Report

Thank you Michael for your brilliant review, we really do appreciate it. We are so delighted to hear you are happy with your purchase, and experience with us :) We hope you enjoy the rest of your day, SW Team

“Ordered from Simply Wigs but made a slight error. Phoned them the next morning and they rectified this and didn't charge extra postage even though it arrived as 2 separate parcels. That's what I call excellent customer service.”

Helpful Report

Thank you for your excellent review, we really do appreciate it. We are so delighted you have enjoyed your experience with us, as the Customer Service Team do go above and beyond for their customers' needs. We do hope to hear from you again soon, SW Team x

“Thank you for the wonderful company you are.”

Helpful Report

Thank you Ryan for your kind words, we really do appreciate it. We are so delighted to hear you have enjoyed your experience with us :) All the best, SW Team x

“Great company. I've bought 2 and will definitely continue to use in the future”

Helpful Report

Thank you Teresa for your brill review! We are so delighted to hear you are happy with your purchases, and would be happy to visit us again :) We do look forward to hearing from you soon. All the best, SW Team

“Beautiful wig in a gorgeous colour! I've had lots of compliments!”

Simply Wigs 5 star review on 13th June 2023

Helpful Report

Thank you Helen for your lovely review, and for sharing your purchase with us, you do look fab! We do hope to speak with you again soon, SW Team x

“I love the fact you include a chocolate with all your orders, a simple thing but means alot to those of us who are finding the process hard. Thank you”

Helpful Report

Thank you Lisa for your kind words. It's so lovely to know you have enjoyed your experience with us, and the chocolate treat brings joy with your purchases :) All the best to you, SW Team x

“I've bought quite a few wigs from Simply Wigs & I cannot fault them, customer service is excellent, brilliant Company 😄”

Helpful Report

Thank you for your excellent review, we really do appreciate it! The team are always going above and beyond for their customers' needs :) We do hope to speak with you again soon, SW Team

“Lovely customer service . Nothing is too much trouble”

Helpful Report

Thank you Elizabeth for your lovely review! Our Customer Service Team are always going above and beyond for their customers, so we will be sure to pass on your kind comments :) All the best to you, SW Team x

“Very good friendly service who deliver what they say they will. Thank you from a necessity wearer.”

Helpful Report

Thank you for your fab review, we really do appreciate it! All the best to you, SW Team

“Hi this is the first wig I have bought from you.As I live in Bristol I new I would have to rely on picking a wig on line so I was worried.It was late coming but I was kept up to date so when it arrived I was not totally happy with the colour but I will live with it I am not too happy about the style but I will get used to it. I am not sure I will buy again as guessing that a wig will suit me just by the internet I would much prefer to go to a shop and try it on.As I have said I live inBristol and can't find any good wig sellers so I am very frustrated.”

Helpful Report

Thank you Linda for taking the time to review your experience with us, we really do appreciate it. It's so lovely to know you were kept up to date on your order, as we do like to keep our customers in the know! We are however sorry to hear you are frustrated with ordering online, as we do understand how difficult it can be. We do have a shop here in Huddersfield, but we do understand the journey may be unsuitable for you, so please be reassured that the team will always be here to help (over the telephone and emails) with any queries you may have. All the best to you, SW Team

“Brilliant service as always. Hairspray bottle faulty but was immediately rectified with no fuss. Julie”

Helpful Report

Thank you Julie for your brill review, we really do appreciate it. We are delighted to hear you have enjoyed your experience with us, and your replacement was sent promptly, with ease :) All the best to you, SW Team!

“Needed shampoo conditioner and spray for my wig very prompt service definitely will use again. The lovely chocolate was a bonus”

Helpful Report

Thank you Yvonne for your brill review, we really do appreciate it. It's so lovely to know you have enjoyed your Simply Wigs experience (especially the chocolate treat). All the best to you, SW Team

“Excellent service and lovely quality wig.”

Helpful Report

Thank you Audrey for your excellent review! We are so delighted to hear you are happy with your recent purchase. All the best to you, SW Team

“I have to wear wigs always. Simply wigs are the best! Very good quality and always ready to help. .highly recommend them”

Helpful Report

Thank you Judy for your lovely review, and for recommending us, we really do appreciate it. We are so delighted to hear you have enjoyed your experience with us! All the best to you, SW team

“I have used Simply Wigs several times over the years. Excellent friendly service and always good quality wigs. I have now booked an appointment in store even though its a 4hr round trip!”

Helpful Report

Thank you Fay for your kind review, we really do appreciate it. We are also so happy to hear that you made the journey to come and see us! We do hope you had enjoyed your experience with us, and please do contact us if you require any assistance in the future :) All the best, SW Team

“I recently purchased the Orly in creme Caramel it is absolutely beautiful so pleased with it so realistic xxx”

Helpful Report

Thank you Linda for your brill review of the Orly wig! This style is so lovely, and falls incredibly natural around the face :) We do hope to hear from you again soon, SW Team

Simply Wigs is rated 4.8 based on 14,426 reviews