Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 15,275 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 15,275 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 3 star review on 20th October 2026

626

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love these eyebrows glad I found you”

Helpful Report

Thank you Kathleen for your fab review! We are so delighted to hear you are happy with your purchase. All the best, SW Team

“Hi received my wig today JAVA WIG ELLEN WILLE PERUCCI JAVA WIG ELLEN WILLE PERUCCI COLLECTIONSKU: Colour Platin Blonde Rooted love-lost my hair 2 years ago to chemotherapy-didn’t grow back right bold patches. This wig is so nice makes me feel good going abroad soon and felt old-I’m 70 and so pleased now-trying on my beachwear I feel years younger thank you so much looking forward to ordering another xx”

Helpful Report

Thank you Sylvia for your brill review of the Java wig! We are so delighted to hear you are happy with this style, and we are sure you look fab in the Platin Blonde Rooted colour. Hope you have a brilliant time on holiday - we would love to see some pictures! All the best, SW Team

“The wig is beautiful. Slightly on the small side of medium but very natural. Lighter than I expected with dark roots but very nice. However, the reason I have only given a 2 star rating was because of the extortionate 15% return charge. That would have been £187 in my case. I won’t be buying from Simply Wigs again while this awful charge remains. A real shame.”

Helpful Report

Hello Emily. Thank you for your review. We are first of all happy to know you find your recent purchase to be suitable. We are however incredibly sorry to hear your disappointment in regards to the possible returns fee. If you do wish to discuss this further, please do contact us via email or telephone, and we shall do our best to assist. SW Team

“Great quality, what I expected. Delivery was unexpectantly quick.”

Helpful Report

Thank you for your fab review, we really do appreciate it! We hope you enjoy the rest of your day, SW Team :)

“I am trying to grow my hair & always like putting my hair up, I bought the clip on pony tail, and I absolutely love it! It looks just like its my hair.Would definately recomnend it.”

Helpful Report

Thank you Linda for your fab review! We are so happy to hear you find the Clip in Ponytail to be perfect for your needs, and you would recommend this to others. All the best, SW Team

“I was absolutely delighted with my urchase from Simply Wigs and will definitely be buying from them again”

Helpful Report

Thank you for your brill review! We are so delighted to hear you are happy with your purchase, and will be happy to visit us again. All the best to you, SW Team

“Excellent products, delivered as expected and also in discreet packaging, thanks! Customer service was fantastic when I had a query. I will certainly be placing more orders with SimplyWigs! Happy new year. Xx”

Helpful Report

Thank you Scottie for your excellent review, we really do appreciate it! It is so wonderful to know you are happy with your Simply Wigs experience :) We do look forward to hearing from you again. Happy New Year! Love, SW Team x

“First time of ordering a wig as I'm about to have chemo. Had contact straight away asking if I need help with anything nothing was too much trouble. Would definitely recommend simply wigs.”

Helpful Report

Thank you for your kind review, and for recommending us - we really do appreciate it. We are so delighted to hear you are happy with your Simply Wigs experience, as the team do go above and beyond for their customers' needs. Hope you enjoy the rest of your day, SW Team

“Excellent, friendly customer service”

Helpful Report

Thank you for your excellent review! The Customer Service team are delighted to hear you have enjoyed your experience with us. All the best, SW Team

“Excellent service, as usual.”

Helpful Report

Thank you Carolyn for your excellent review, it is much appreciated! All the best, SW Team

“Simply wigs is a very well run company. There is always someone on the end of the phone to help if you have a query. They have a fast delivery service with lovely packaging and a sweet to top it off. I have been delighted with their service. Thank you to all the staff 😘 Joanna”

Simply Wigs 5 star review on 28th December 2023

Helpful Report

Thank you Joanna for your wonderful review, and for sharing your purchase with us - you do look fab! The team are always going above and beyond for their customers, so we will be sure to pass on your kind words. We do hope you enjoy the rest of your day, SW Team :)

“I purchased a wig from Simply Wigs a few months ago and I am really pleased with the quality of it. The delivery was very quick and the item well packaged, After wearing the wig on a number of occasions I decided it would benefit from a wash so I orderd shampoo and a wig stand from Simply wigs, Yet again I was very impressed by the service I received abd the lovely gesture of goodwill in the form of a chocolate in a little box. I really feel that my orders have been appreciated and will be delighted to shop with Simply wigs again.”

Helpful Report

Thank you for taking the time to write your review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers. It is also wonderful to know you are happy with your purchases, and seem to be perfect for your needs! We do hope to hear from you again soon, SW Team

“I would highly recommend this company I have used them several times and found them to be friendly and very helpful also delivery is very quick”

Helpful Report

Thank you Nigel for your kind review, and for recommending us - we really do appreciate it. It's so lovely to know you have enjoyed your Simply Wigs experience! All the best to you, SW Team :)

“Excellent service will certainly buy again Cannot fault Marie c”

Helpful Report

Thank you Marie for your excellent review and custom! It's so lovely to know you have enjoyed your experience with us :) All the best, SW Team x

“Not quite the colour but lovely thank you”

Helpful Report

Thank you Pauline for your review. We're sorry to hear your recent purchase was not right for you. If you do require any assistance in choosing an alternative in your chosen colour, please do contact us - we are always here to help :) SW Team

“My frist time ever purchase was a great experience. Customer service second to none . I will be purchasing more in the future. Thank you!”

Helpful Report

Thank you Madga for your fab review! We are so delighted to hear you have enjoyed your first experience with us! We do look forward to be hearing from you again, SW Team x

“Excellent quality. Lots of compliments from family and friends. Washes easily and dries with as new.”

Helpful Report

Thank you for your lovely words! It is so wonderful to know you are happy with your recent purchase, and you have been receiving compliments from family and friends :) All the best, SW Team

“Excellent service as always.”

Helpful Report

Thank you Julie for your fab review. We do hope to hear from you again soon, SW Team :)

“Excellent”

Helpful Report

Thank you Leanne for the excellent 5 stars! All the best, SW Team

“excellent, will certainly buy from them again”

Helpful Report

Simply Wigs is rated 4.8 based on 15,275 reviews