Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 15,258 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 15,258 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 3 star review on 20th October 2026

626

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was a bit of a shot in the dark though I wore a wig 50 years ago . I am thrilled with it as it is very natural in appearance , easy to wear and flattering . I plan to purchase another one soon”

Simply Wigs 5 star review on 28th July 2026

Helpful Report

Thank you so much for your lovely review and for sharing your photo. We’re thrilled your leap of faith paid off and that you’re so happy with the natural look, comfort and flattering style of your wig. We look forward to helping you find your next one! The SW Team x

“easy to navigate and order. Beautiful wig and have 3 more on the way”

Helpful Report

Thank you so much for your lovely review and for sharing your photo. We’re delighted you found our website easy to use and are happy with your beautiful wig. We hope you love the next three just as much! The SW Team x

“A great and trustworthy company always delivered with great satisfaction”

Helpful Report

Thank you so much for your kind words. We’re delighted you find us trustworthy and that you’ve always been happy with your experience. We really appreciate your continued support. The SW Team x

“Fantastic customer service, fabulous choice of wigs, great communications and fast delivery. 😊”

Helpful Report

Thank you so much for your lovely feedback. We’re delighted you’re happy with our customer service, choice and communication, and that your order arrived quickly. We really appreciate your support. The SW Team x

“Because I need a good quality wig, the choice is excellent. I have always been impressed by the customer service and helpfulness. I really wouldn't go anywhere else.”

Helpful Report

Thank you so much for your wonderful feedback. We’re delighted you’re happy with the quality and choice we offer, and it’s lovely to hear our team has always been helpful. We truly appreciate your continued support. The SW Team x

“Excellent service from Simply Wigs, such a good choice of wigs, usually arrive promptly and very well packaged.”

Helpful Report

Thank you so much for your lovely feedback. We’re delighted you’re happy with our selection, speedy delivery and careful packaging. We really appreciate your continued support. The SW Team x

“Extremely pleased with the service I received from Simply wigs recently , from the person who answered the phone, so kind and curious, right through to me having to return my Wig due to none suitability. Excellent.”

Helpful Report

Thank you so much for your lovely feedback. We’re delighted you received such kind and helpful service from our team, and that we could make the return process as easy as possible. We really appreciate your kind words. The SW Team x

“The service and website are fantastic, Customer services are quick to respond and extremely helpful and understanding. The website is extremely informative and easy to navigate , giving you complete , comprehensive advice about wig caps , colours and individual structure and lenghts which means you can choose exactly what you are looking for without visting the salon which is of tremendous impotance to me as I live over 250 miles away.”

Simply Wigs 5 star review on 22nd July 2026

Helpful Report

Thank you so much for your wonderful review and for sharing your photo. We’re delighted you find our website informative and easy to use, and that our team has been able to help from afar. It’s lovely to know we can make choosing your perfect wig easier without needing to visit us in person. The SW Team x

“Fantastic company to deal with. Wigs arrive promptly and they include a lovely treat!”

Helpful Report

Thank you so much for your lovely feedback. We’re delighted you’re happy with our service and prompt delivery, and we’re glad you enjoy the little treat in your parcel too. The SW Team x

“I have only recently started to purchase from simply wigs . I have a few delights and am going to take pleasure in wearing them . I have a good feeling about simply wigs and the staff although my contact with any of you hasn't really occurred I just have a nice feeling your all very nice .”

Helpful Report

Thank you so much for your lovely words. We’re delighted you’ve recently discovered Simply Wigs and are looking forward to enjoying your new pieces. It’s wonderful to hear you already have such a positive feeling about us and our team. The SW Team x

“Fantastic service from Simply Wigs kept me informed all the way till delivery very impressed will buy from them again. Thank you”

Helpful Report

Thank you so much for your lovely feedback. We’re delighted you were kept informed throughout and that you were impressed with our service. We look forward to welcoming you back! The SW Team x

“Happy customer for years , wouldn't dream of going anywhere else. Delivery is always prompt and the ladies are lovely.x”

Helpful Report

Thank you so much for your continued support over the years. We’re delighted to have you as a happy customer and it’s wonderful to hear you’re always pleased with our service and our lovely team. The SW Team x

“Only ordered shampoo and conditioner this time but I love Simply Wigs. Speedy service and I just love a little chocolate tucked inside the parcel. Lovely thought.”

Helpful Report

Thank you so much for your lovely feedback and continued support. We’re delighted you enjoy shopping with us, and we’re glad the little chocolate treat adds a nice touch to your order. The SW Team x

“I find simply wigs a great company to buy from they are very helpful and if you don’t like the wigs there is no problem in sending it back. Prices are very competitive too. They are incredibly helpful in the shop and help you to make the right choice.”

Helpful Report

Thank you so much for your lovely feedback. We’re delighted you find our team helpful and our returns process easy. It’s great to hear you enjoy visiting our shop and feel supported in finding the right choice for you. The SW Team x

“Great wig, and very helpful over the telephone when I tried to order on line, but was unsuccessful. Not sure why, as it fine before”

Helpful Report

Thank you for your lovely review. We’re delighted you’re happy with your wig and that our team could help when you had trouble ordering online. We’re always happy to lend a hand. The SW Team x

“Excellent service. Always ready to give good advice if called. Know their products well. Swift delivery and swift refund service.”

Helpful Report

Thank you for your wonderful feedback. We’re so pleased you’ve found our team knowledgeable and helpful, and that you’ve been happy with our delivery and refund service too. We really appreciate your support. The SW Team x

“Really friendly helpful company.”

Helpful Report

Thank you so much for your lovely feedback. We’re delighted you found us friendly and helpful. We really appreciate your kind words and support. The SW Team x

“Still waiting for my order”

Helpful Report

Thank you for your feedback. We’re sorry to hear you were still waiting for your order. We’ve checked your order and can see that Royal Mail delivered it on 4th July. We also contacted you after receiving your review but haven’t heard back, so we’d just like to check whether this review relates to the correct order or if you have another outstanding order we can help with. The SW Team x

“This Ellen Wille Bliss wig is lovely. The colour, Pearl blonde rooted, is gorgeous. It styles beautifully. The only reason I didn’t give it a 5 star is because of the size. I’m a 22” circumference and ordered a medium as per the advice on the site. The wig is really big on me. I can adapt it but I was hoping not to.”

Simply Wigs 4 star review on 17th July 2026

Helpful Report

Thank you for your lovely review and for sharing your photo. We’re delighted you love the colour and styling of your Bliss wig. We’re sorry the fit was larger than expected, and we really appreciate your feedback regarding the sizing advice. The SW Team x

“Always prompt and excellent customer service”

Helpful Report

Thank you for your lovely feedback. We’re so pleased you’ve consistently received prompt service and have been happy with our customer care. We really appreciate your continued support. The SW Team x

Simply Wigs is rated 4.8 based on 15,258 reviews