Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,360 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,360 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 5th December 2025

628

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have been using them for a few years and each time is a great delivery. Fringe is great to wear and really comfortable”

Helpful Report

Thank you Natalie for your kind words and custom, we really do appreciate it. We do hope to be hearing from you again soon, SW Team x

“Great service from Simply Wigs. Ordered wrong size wig and return and refund was dealt with promptly. Am extremely happy with correct sized wig and customer service is excellent”

Helpful Report

Thank you Keri for your fab review, we really do appreciate it! We're happy to hear you have enjoyed your experience, so we will be sure to pass on your comments to the Customer Service team. All the best, SW Team :)

“Excellent service. Item was delivered quickly and is perfect”

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Thank you Peter for your excellent review, it is very much appreciated! All the best, SW Team

“I visited Simply Wigs today to try a new style out.The customer service was fantastic; nothing was too much trouble and we soon homed in on exactly the right wig/wigs for me. I have changed style after my recent illness and weight loss. My hair is very sparse due to the meds. I went in feeling really low and came out feeling fabulous. Well done Simply Wigs!”

Helpful Report

Thank you Shirley for your fab review, we really do appreciate it. The Customer Service team are always going above and beyond for their customers' needs, so we will be sure to pass on your kind comments. Hope to speak with you again soon, SW Team x

“Exccelent service by v. knowledgeable, dedicated and polite staff. Full marks ladies!”

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Thank you Ruxandra for your lovely review, we really do appreciate it. We're so happy to hear you have enjoyed your Simply Wigs experience! All the best, SW Team

“I ordered a wig from simply wigs unfortunately it didn’t suit me, I phoned them to explain and the lady on the phone was very understanding and they gave me a refund within a few days , very good company.”

Helpful Report

Thank you Debra for your lovely words, we really do appreciate it. We're so happy to hear you are happy with your Simply Wigs experience. All the best to you, SW Team

“Great selection and easy communication with helpful staff.”

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Thank you for your brill review, we really do appreciate it! All the best, SW Team

“Very happy with my first purchase at Simply Wigs. The lady who dealt with me on the phone was very helpful. I definitely be buying again”

Helpful Report

Thank you Linda for taking the time to leave your review, we really do appreciate it! We do look forward to hearing from you again. All the best, SW Team

“Simply Wigs always go above and beyond to help.”

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Thank you for your fab review, we really do appreciate it! All the best, SW Team

“SW are always ready to consult on colour or size and it is a refreshing feeling not to feel rushed into making a decision. Excellent service”

Helpful Report

Thank you for your excellent review, we really do appreciate it. Hope to hear from you again soon, SW Team

“From an initial phone call to enquire about availability of a particular wig the service was pleasant, accommodating and professional. Thank you, I love my new wig!”

Helpful Report

Thank you for your kind words, we really do appreciate it. We're so delighted to hear you have enjoyed your Simply Wigs experience, Hope to hear from you again soon, SW Team

“Amazing service - great prices. Losing your hair is such a difficult process and Simply Wigs makes it all a lot easier - love the little chocolate treat and lovely wrapping!! Thank you so much”

Helpful Report

Thank you Elizabeth for your amazing review, we really do appreciate it! We do completely understand how difficult it can be, so we're delighted to hear we could be of assistance. All the best to you, SW Team

“Fast and efficient service. Very good products.”

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Thank you Tina for your brill review, we really do appreciate it! All the best, SW Team

“Excellent”

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Thank you for your feedback! Hope to hear from you again soon, SW Team

“Excellent service”

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Thank you for your excellent review! All the best, SW Team

“I received amazing support from the team sourcing a colour and finding this wig - it is just right for me, and a lovely wig, which I will return to again in future.”

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Thank you for your lovely review, it is very much appreciated. We are so delighted to hear you have enjoyed your Simply Wigs experience. All the best, SW Team

“So pleased with this wig. Cameron. My second one, lovely colour. Easy to order and good delivery times.”

Helpful Report

Thank you Hazel for your brill review of the Cameron wig! We're so happy to hear you have enjoyed your Simply Wigs experience, and have loved your purchases. All the best, SW Team

“It's a very good wig. The colour is perfect for me, thank you. There are little problems with the mesh on the right side. But I turned the bangs the other way and hid the flaw. I did not make a refund, there was no time to wait for another one again. I'll definitely order it again. I hope there will be no more shortcomings. Thank you.”

Helpful Report

Thank you Jelena for your feedback! It's lovely to know you are happy with the colour on your new style. We are however sorry to hear you found a slight fault on the cap. When you are ready to place another order, please do contact us, to ensure this is thoroughly checked prior to despatching. :) All the best, SW Team

“Fabulous service great looking wig and will certainly recommend and use in the future.”

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Thank you Sarah for your fab review, and for recommending us. We really do appreciate it. All the best to you, SW Team :)

“Efficient service good communication decent priduct”

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Thank you Alison for your fab review! We're delighted to hear you have enjoyed your experience with us. All the best, SW Team

Simply Wigs is rated 4.8 based on 14,360 reviews