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Simply Wigs Reviews

4.8 Rating 15,310 Reviews
96 %
of reviewers recommend Simply Wigs
4.8
Based on 15,310 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Very good service would definitely buy again”
Helpful Report
Thank you for your fab review, we really do appreciate it. We are so delighted to hear that you are happy with your experience, and would shop with us in the future! All the best, SW Team
“Excellent customer service - always. My only query and suggestion is about how to morph gently into going grey. I'm sure others of your clients would appreciate some examples of wigs where one can purchase wiga that help this stage. I have always worn the Sky Noriko wigs. For a couple of years have worn the one with the greying part at the front. (The rest is mid brown - which was my natural colour. Now I want to go more grey, but not completely - that would be a shock. I have in the past ordered a Raquel Welch - too shocking for me to wear. Help please.”
Helpful Report
Thank you Anne for taking the time to review your experience with us, it is much appreciated! The Customer Service team are always striving for excellence, so it is lovely to know that you agree. We are aware of some styles that are available in more 'transitional colours'. If you could contact us on 01484 844557, and we will be sure to assist you with your query :) All the best, SW Team x
“I have been buying wigs for necessity for a few years now. Simply Wigs was the first website I came across that gave me all the information I could need and the 360 deg views of the wig and customer pics are invaluable in making a decision. Having said that I occassionally get it wrong and have had to return wigs due to purchasing the wrong colour/style for me. The team at Simply Wigs couldn't make it easier and their super fast response to queries is excellent. I am so pleased I found them first, they make what can be an emotional purchase such a pleasure that I will never go anywhere else. Thank you so much for your advice and professionalism. Karen A”
Helpful Report
Thank you Karen for taking the time to write your review, we really do appreciate it. We are first of all incredibly delighted to hear you are happy with the information provided on the website, as the E-Commerce team like to ensure each product is described well :) The Customer Service team are always going above and beyond for their customers' needs, so we will be sure to pass on your kind comments. Thank you again for your lovely review, and please do contact us if you require any assistance in the future. All the best, SW Team x
“Stunning best ever. Looking forward to my next one.”
Helpful Report
Thank you Suzanne for your fab review, we really do appreciate it. We are so delighted to hear you are happy with your recent purchase! We do look forward to be hearing from you again, SW Team x
“I’ve been using Simply Wigs for 7 years now. Their service is always excellent; the team are always really helpful when I need to discuss anything over the phone and when I visited the shop to try on a selection of wigs I came away with a new style and excellent advice! I wouldn’t consider going anywhere else. Thank you.”
Simply Wigs 5 star review on 21st October 2023
Helpful Report
Thank you Heather for taking the time to write your review, and share your purchase with us - you look amazing! We are so delighted to hear that you are happy with your Simply Wigs Shop experience, so we will be sure to pass on your kind words to our Shop Consultant Sue :) We do hope to see you again soon, SW Team x
“My orders have always been dispatched very quickly and they always go the extra mile with lovely wrapping and a little sweet treat. x”
Helpful Report
Thank you Tracey for your brill review, we really do appreciate it! We are so happy to know you have enjoyed your Simply Wigs experience, as the team love to help out their customers :) All the best to you, SW Team
“Go far and beyond to suit their customers. Thank you.”
Helpful Report
Thank you Margaret for your kind review! You are right, the team do go above and beyond for their customers' needs. All the best to you, SW Team
“Really please with my new large cap size wig. Ordering was easy, with helpful 360 view and size guide. Loved the care taken in the packaging too.”
Helpful Report
Thank you for your lovely review! We are so delighted to hear you are happy with your Simply Wigs experience, and love your new purchase :) We do hope to hear from you again soon, SW Team x
“With having chemo therapy my hair has gone very thin. This wig is just perfect and I would recommend you to anyone who is undergoing this treatment.”
Helpful Report
Thank you Cynthia for your fab review and for recommending us, we really do appreciate it. It is so lovely to know you have found your perfect style! All the best to you, SW Team
“Have been using simply wigs for a few years and am very happy with the service. I have recommended others too. Excellent communication from them.”
Helpful Report
Thank you Carole for your excellent review, and for recommending us - we really do appreciate it! We are so delighted to hear you have enjoyed your Simply Wigs experience :) All the best to you, SW Team
“Brilliantly helpful staff.”
Helpful Report
Thank you Linda for your brill review, we really do appreciate it! Hope you have a fab weekend, SW Team
“Really good quality products, better than I expected. Great customer service too. Thank you.”
Helpful Report
Thank you Angela for your fab review, we really do appreciate it. We are so happy to hear you are happy with your recent purchase! All the best to you, SW Team
“I have purchased 3 hair toppers and 1 wig and all have been amazing. I would recommend SW at any time.”
Helpful Report
Thank you Susan for your kind words and recommendation, we really do appreciate it. It's so lovely to know you have been happy with your purchases! All the best to you, SW Team
“Very pleased with my purchase, I buy all my wigs from Simply wigs and have never been disappointed. Despatch and customer service all excellent. I especially like the chocolate treat”
Helpful Report
Thank you Kathy for your excellent review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience (especially the chocolate treat!) We do hope to hear from you again soon, SW Team x
“The wigs are beautiful and wear exceptionally well. Really pleased with mine as you can see I purchased three in recent years. As I wear daily I like to look good.”
Helpful Report
Thank you Edda for your lovely review, we really do appreciate it. We are so delighted to hear you are happy with your purchases! Hope you enjoy the rest of your day, SW Team
“As always, wonderful service & response from the Simply Wigs Team. Thank you”
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Thank you M for your kind review and custom, we really do appreciate it. It's so lovely to know you have enjoyed your experience with us! All the best, SW Team x
“Oh I love this wig I used to have this style when I was younger and had hair ty”
Simply Wigs 5 star review on 18th October 2023
Helpful Report
Thank you Ruby for your fab review, and for sharing your purchase with us - you look amazing! We are so delighted to hear you are happy with your new style :) All the best to you, SW Team
“Lovely quality fast delivery unsure if nhs voucher are accepted be great if they do as i would use thi company all the time”
Helpful Report
Thank you Jackie for your lovely review, we really do appreciate it. It's lovely to know you are happy with your recent purchase! If you do have any queries, please do contact the friendly team on 01484 844557 :) All the best, SW Team
“fast and helpful as usual”
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Thank you Rosemary for your fab review! The team are always happy to help, so it is lovely to know you have enjoyed your experience. All the best, SW Team
“Lovely wig”
Helpful Report
Thank you for your lovely review! We are delighted to hear you are happy with your purchase :) SW Team
Simply Wigs is rated 4.8 based on 15,310 reviews