UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

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“I cannot rate whitegoods as I've not received my order yet, nor had notification that it has been dispatched”

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Posted 4 years ago

“I have had very good experiences with white goods and will use them again, unfortunately my part has been disconnected but I received a timely reply and I am still trying to locate a suitable part of possible.”

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Posted 4 years ago

“Excellent service the parts fit our cooker perfectly, very happy.”

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Posted 4 years ago

“Although UK Whitegoods could not find the part, they made every effort to do so and advise me what the issue was.”

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Posted 4 years ago

“This was my first order through UK Whitegoods. They were very good to check that my order was appropriate. So I felt safe that my order would be what I needed. The process took a little while overall. This might have been as a result of my notification selections and/or my route to set up the UK Whitegoods account. Nevertheless, the goods arrived in good order, the pricing was very competitive and I felt assured that the supplier cared about getting the details right. Would definitely recommend others to use UK Whitegoods.”

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Posted 4 years ago

“Couldn't have been more helpful! I miss-typed the product number, I was contacted and the correct component identified and sent pretty quickly. Good prices and great service.”

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Posted 4 years ago

“Initial delivery was wrong but after contacting David, it was quickly dispatched.”

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Posted 4 years ago

“Great service, very helpful in getting the right part once they have the serial number you don’t have to look up individual parts. Delivery was very prompt, I will definitely use them again.”

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Posted 4 years ago

“Product as described and good price.”

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Posted 4 years ago

“Although part not available response time above average and well appreciated.”

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Posted 4 years ago

“Goods I needed were in stock but 2 email replies from the company prior to purchase stated that they didn't know what I was looking for. Luckily I was sent a company link and found it within 2 minutes lol.”

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Posted 4 years ago

“All good, found the advice given helpful and informative. - haven't had a chance to install the replacement as yet but will shortly.”

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Posted 4 years ago

“Excellent. Very helpful and got back to me quickly thanks Regards J Griffiths”

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Posted 4 years ago

“Excellent help via email to track down correct part and deliver quickly. Would have been 5 stars but for the price ( £32 for a small bolt ) , but suspect that may be down to manufacturer ( Liebherr ).”

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Posted 4 years ago

“I have a very obscure freezer and white goods were the only people I could find that had the part. Service was fast and the parcel arrived a day or two later.”

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Posted 4 years ago

“Very quick reply and very knowledgeable and helpful”

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Posted 4 years ago

“Have bought from UK White Goods before. Always a good service. The products arrive as described. This time there was a longer delay than usual.”

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Posted 4 years ago

“Kenneth of Whitegoods is a complete superstar! His advice on parts I required, combined with YouTube videos, meant the job was completed swiftly, satisfactorily and inexpensively. I will always talk to Whitegoods before attempting repairs in future.”

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Posted 4 years ago

“Sent an email to U.K. Whitegoods on a Sunday as I needed a replacement part for my Bosch oven. Had a reply about an hour later and ordered the part. Also was advised that the part I was ordering may not fix the issue in hand. The part arrived several days later and I fitted. Luckily this item did fix the issue. Service and price very good for an original part. Will use this company for all my appliance replacement parts. Please note I am a electronic engineer and would not recommend anyone fitting parts if not competent. Excellent service 👍”

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Posted 4 years ago

“Excellent knowledge, 1 email and I was able to buy a GU 10 bulb at a fraction of the price of a rangemaster extractor bulb. Fast delivery and bulb working perfectly. Many thanks.”

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Posted 4 years ago

UK Whitegoods is rated 4.4 based on 8,332 reviews