UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.36

4.4 Rating 8,219 Reviews

84 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,219 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful but unfortunately with Brexit I could not get the part I required through no fault of UK Whitegoods.”

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Posted 1 year ago

“Freezer flaps arrived on time but was not happy to send a email to get one replacement because arrived broken”

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Posted 1 year ago

“Good service and delivery It would have helped to have instructions included on how to fit spare part as this was not entirely straightforward or covered in cooker handbook”

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Posted 1 year ago

“The spare part arrived after only a few days. I wasn't warned by the courier, maybe because it is so small that it fits my letterbox.”

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Posted 1 year ago

“received without delay, however lack of order progress information.”

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Posted 1 year ago

“It arrived. Part works. Took over a week otherwise 5*”

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Posted 1 year ago

“The part I ordered was supposed to fit the compartment of the freezer. However, its too wide”

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Posted 1 year ago

“Bought a oven bulb from this business and it was great!! Worked perfectly”

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Posted 1 year ago

“I ordered a glass door for my oven. The first one arrived smashed to pieces but this was the couriers fault. The second one was perfect except it wasn’t the correct one. Whitegoods tried their hardest to locate the correct part for me but there were non to be found. The team were very helpful even though the outcome wasn’t the one I was looking for.”

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Posted 1 year ago

“Promp reply from my e-mail, when querying a part. Very good service. Tracking the delivery could be a bit easier though.”

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Posted 1 year ago

“It was a good experience. I had been given a time range. Although the part ordered was not in stock, Whitegoods still delivered within the date range specified. They were also prompt on answering my queries.”

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Posted 1 year ago

“Although the initial part delivered was incorrect, after a brief email for clarification, the correct part was sent. No drama, no queries, no messing - thanks!”

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Posted 1 year ago

“Very good. A friend installed the shock absorbers in our 20 year old Miele washing machine and it is working perfectly again. And for less than 20 quid ! Bargain !”

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Posted 1 year ago

“This was the only company I could find who stocked my item. Post time was little long and the package was found in street a quarter of a mile away. Alls well that ends well.”

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Posted 1 year ago

“Useful exchange to try to find the correct spare part for an old fridge. In the end no information was available about that particular make and model, but they were able to suggest a generic part which might work. I've now fitted that and the fridge is working.”