Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

UK Whitegoods Reviews

4.4 Rating 8,200 Reviews

84 %

of reviewers recommend UK Whitegoods

Company Reviews

4.4

Based on 8,200 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

UK Whitegoods 5 star review on 3rd January 2024

UK Whitegoods 5 star review on 29th October 2023

UK Whitegoods 1 star review on 27th October 2023

Verified Customer

UK Whitegoods 5 star review on 21st September 2023

UK Whitegoods 5 star review on 14th August 2023

Verified Customer

UK Whitegoods 5 star review on 8th August 2023

58

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had ordered the lamp for my cooker hood. Couldn't find confirmation of the order email. The money had been taken out of my account and I hadn't received the lamp. I was having the thought, that this is not going to end well. However, to give them credit they replied straight away to my email and the part was delivered. Well done”

Posted 11 months ago

“Excellent website, choice of spares and quality of products as always, but my washing machine belt took weeks to arrive, not days as I would have usually expected.”

Posted 11 months ago

“Sound advice prior to ordering. Part arrived a week after ordering. Relatively easy to fit. Machine now functions correctly.”

Posted 11 months ago

“Initial enquiry and response good but unfortunately after nearly two weeks product has still not arrived”

Posted 11 months ago

“I was looking for timer buttons and i wanted the dimensions but they gave me some link or something to check for it. At least they replied and tried to help”

Posted 11 months ago

“You could not help with my enquiry, but no fault of yourselves. Your reply to me was prompt and polite. Thank you.”

Posted 11 months ago

“Once I had identified the item I required, the ordering process was very straight forwards, my only criticism was that I had to 'chase' to find out what had happened to this order as it did not arrive within the projected delivery time, the customer service I received upon enquiring about this status of this order was first class, no issue with ordering parts from this supplier in the future.”

Posted 11 months ago

“pleased with the fridge door shelfs”

Posted 1 year ago

“Asked for help find a new top oven door seal. I was told the one i needed, paid and received part fitted perfectly. Thanks John. In future i would use the track and record postage but that was my choice to use cheapest method.”

Posted 1 year ago

“Ordered a small timer button for my oven. I was really pleased to be able to source it with this company as the oven is quite old now. It took much longer to arrive than originally quoted but that wasn't the fault of Whitegoods. I would recommend this company for pricing and for variety of parts available.”

Posted 1 year ago

“I made an enquiry regarding bearings for a washing machine and was answered promptly and honestly which is refreshing these days. Thankyou.”

Posted 1 year ago

“Good price and in the main well packaged. Would have given 5* if there was "FRAGILE " tape on the packaging”

Posted 1 year ago

“Really pleased with the service, the time between order & delivery was a bit longer than I would have hoped it was a bit quicker.”

Posted 1 year ago

“Excellent service but zero communication. I've never before bought something online without getting a confirmation e-mail from the seller that they have received it.”

Posted 1 year ago

“Exactly as described, fitted perfect and easily. Would use again.”

Posted 1 year ago

“The initial contact was great. Really good advice and prompt attention to my query. However, I thought the delivery time was long.”

Posted 1 year ago

“Paid for express delivery took about five days and when i ordered no confirmation was sent overall good service”

Posted 1 year ago

“Good service with real person who was helpful knowledgeable about the spare parts I needed and promptly organised the purchase and delivery. The package had been opened and crudely re-sealed with Sellotape that was barely stuck down. The package had been dropped on a corner and the box was crumpled. Luckily the contents was a metal mesh that I straightened up so that it was useable so in the end no harm had been caused by the poor delivery/packing.”

Posted 1 year ago

“Very helpful but unfortunately with Brexit I could not get the part I required through no fault of UK Whitegoods.”

Posted 1 year ago

“Freezer flaps arrived on time but was not happy to send a email to get one replacement because arrived broken”

Posted 1 year ago

«
1
2
...
5
6
7
8
9
»

UK Whitegoods is rated 4.4 based on 8,200 reviews