UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.36

4.4 Rating 8,226 Reviews

84 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,226 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Part arrived about a week after ordering. Haven't installed yet so don't know about quality.”

Helpful Report

Posted 1 year ago

“The tray was fine ,unfortunately it was to small for the oven and kept falling of the oven runners.”

Helpful Report

Posted 1 year ago

“Good genuine items , sloe delivery due I suspect because of current postal situation.”

Helpful Report

Posted 1 year ago

“Very pleased when I found the part needed to fix my fridge at a reasonable price. Was discontinued at most other stores.”

Helpful Report

Posted 1 year ago

“Needed a new inlet valve for the dishwasher, and I was able to easily identify which one for my machine online and purchase, Item arrived in good condition and pleased it was a genuine BOSCH item, not some copy! The only downside was the use of the post office for delivery, due to strikes etc arrived some two weeks later and in quite a tatty state for the bubble pack wrapping.”

Helpful Report

Posted 1 year ago

“The item is perfect from all point of view but was a little bit more than I expected with delivery. Next time use other company’s because the driver from UPC definitely and more than sure it was curious what is in the package because was opened and resealed with adhesive tape!!! I was lucky because the item was in perfect condition with all of that!! How you can see in the photos attached package was in a critical condition!!!”

Helpful Report

Posted 1 year ago

“good service, very happy with the goods, sore 4 out of 5 as delivery time of 7 days is really a bit slow compared other company's”

Helpful Report

Posted 1 year ago

“Goods as described no problems there. Delivery was poor as it took nearly 10 days to arrive from across the border into Northumberland”

Helpful Report

Posted 1 year ago

“Genuine replacement parts but for what they were I thought a bit expensive. But did the job .”

Helpful Report

Posted 1 year ago

“Happy with the light unit as it was an original match, however, I had to purchase the complete unit when I only needed the glass cover....la bit of a sledgehammer to crack a nut" but couldnt source the glass cover alone!”

Helpful Report

Posted 1 year ago

“Price too expensive but product and service is fine”

Helpful Report

Posted 1 year ago

“Overall, the process had a successful outcome. I eventually received the part that I ordered. I did not receive any confirmation when I initially ordered the part and this caused confusion later down the line because I didn’t receive an order number.”

Helpful Report

Posted 1 year ago

“Great service and dealt with and item damaged in transit very quickly and without issue. Would use them again”

Helpful Report

Posted 1 year ago

“Accurate description of goods. Parcel was well-wrapped and arrived in good condition. Parcel was despatched a few days later than estimated at the time of ordering, however given the time of year (December) and the Royal Mail strikes this was understandable! Would use again for replacement items”

Helpful Report

Posted 1 year ago

“Ordered a new washing machine door after the glass broke. Not the cheapest on the market but were quickest to come back with advice and the correct part number.”

Helpful Report

Posted 1 year ago

“Received tumble dryer heating element in good time, considering it had to be specially ordered in, and with Christmas and postal strikes. Tumble dryer now working like a dream. 😁”

Helpful Report

Posted 1 year ago

“As described, the correct part and fitted within minutes. thank you”

Helpful Report

Posted 1 year ago

“Desperate for a replacement water pump for a dishwasher, I used UK Whitegoods as they could supply the part for a decent price. The only gripe was that they said it would be with me in 7 days. In this day and age waiting 7 days for anything small is becoming unacceptable. The part fitted perfectly”

Helpful Report

Posted 1 year ago

“Cooker part I needed is no longer made but found substitute listed on store site together with wiring diagrams old to new. Part dispatched fairly promptly but a bit of a delay with delivery courier. Overall would recommend.”

Helpful Report

Posted 1 year ago

“Apart from the delivering of the part which was not as promised , the expert advice and the ordering was first class”

Helpful Report

Posted 1 year ago

UK Whitegoods is rated 4.4 based on 8,226 reviews