UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered the genuine part, will use UK Whitegoods again.”

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Posted 5 years ago

“Brilliant service and so helpful Fast delivery cant thankyou enough will definitely be buying more”

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Posted 5 years ago

“They do a great job of demystifying the process of finding the right part, great communication and speedy dispatch. A very good experience.”

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Posted 5 years ago

“Good information on part required to fix fault. Fast dispatch time after order.”

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Posted 5 years ago

“My experience with UK Whitegoods was very good, they were courteous in response to my query about their services. They could not help me with my inquiry, about my appliance availability.”

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Posted 5 years ago

“Very helpful in trying to locate requested part. Unfortunately it was obsolete. Kept informed”

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Posted 5 years ago

“Gave cooker details, was emailed with parts that I needed. Placed order, parts turned up quickly. Cooker now back up and running as good as new.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Not good at all. They DON'T sell a fridge door seal any longer. One has to buy a whole fridge door! and they don't sell the door any longer! So, I would have to dispose off my fridge. This is totally immoral!”

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Posted 5 years ago

How is that our fault? We sell the parts if you can get them. If you can't, we can't sell them. So your comments should be targeted at the people responsible for that, which isn't us at all in any way, shape, or form. Making your "review" of us and what we do pretty much meaningless.

Posted 5 years ago

“Correct part arrived nice and quickly”

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Posted 5 years ago

“Very pleasant experience, Excellent response & smooth transaction, really pleased, Indoor fridge milk shelf where I literally couldn’t find anywhere, Whitegoods were happy to oblige”

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Posted 5 years ago

“Fair prices, speedy and accurate advice and quick dispatch. My purchase experience with UKW exceeded my expectations and cost half of what Britannia had quoted. Would definitely use them again.”

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Posted 5 years ago

“excellent service”

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Posted 5 years ago

“Very good advice and the total experience was excellent. Will definitely go back”

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Posted 5 years ago

“very good service”

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Posted 5 years ago

“Extreemly happy with the service I received from UK Whitegoods.I ordered a salad draw for my fridge when it arrived it was damaged. I contacted UK Whitegoods and they arranged for a replacement part immediately. Fantastic service”

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Posted 5 years ago

“Excellent customer service and swift action. Would not hesitate to use a company such as this given their attention to customer satisfaction”

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Posted 5 years ago

“I requested your help locating a fridge part this was done very quickly, I ordered the part it arrived in a couple of days Altogether a faultless service Thank you”

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Posted 5 years ago

“Good advice to identify the correct part and quick service. Arrived safe and secure”

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Posted 5 years ago

“I was looking to repair a Beko CDA539FS-2 fridge freezer I had read that the two PCB boards could be the problem and had replaced them , to no avail. I hadn't thought of the Thermistor/Sensor until I read your article on it. https://www.ukwhitegoods.co.uk/help/fix-it-yourself/specific-faults/4336-beko-electronic-fridge-freezer-sensors. It was a great fix and thanks for the information on your website. I bought the replacement thermistor sensor and the fridge freezer is working normally now. I did need to modify the original Sensor holder the replacement sensor was a tad too big. Its a pity BEKO were not more forthcoming with the information about a replacement sensor and maybe they could have made the part more accessible in their design. Keep up the good work and I am glad to say that one unit at least is saved from the skip . I am sure that more units could be recycled for at least a few more years rather than a early demise. I will certainly use UK Whitegoods in future. Only down side is that they don't deliver to Southern Ireland due to Brexit . Photo attached for original beko sensor/Thermistor Will be in touch again if I need any more parts”

UK Whitegoods 5 star review on 10th July 2021

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Posted 5 years ago

UK Whitegoods is rated 4.4 based on 8,332 reviews