UK Whitegoods Reviews

Name: UK Whitegoods
Address: Unit 5-6 Bonnyton Industrial Estate, Munro Place, Kilmarnock
Rating: 4.35

4.4 Rating 8,332 Reviews

83 %

of reviewers recommend UK Whitegoods

Company Reviews

Metrics

4.4

Based on 8,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

UK Whitegoods 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

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“Very pleasant and helpful response to my enquiry. Answered all my questions and gave me accurate spares details. Many thanks.”

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Posted 5 years ago

“Really helpful and speedy response to my email”

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Posted 5 years ago

“All round great - good, clear info on website and good comms after purchase.”

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Posted 5 years ago

“Very pleased with additional oven shelf and very helpful prior to order.”

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Posted 5 years ago

“The guys at Whitegoods are excellent in their approach to help find the customer’s requirements. Communication is (very) speedy ... getting a response to questions within an hour. Well Done All!!”

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Posted 5 years ago

“Order took a bit longer to arrive but that was expected in today's situation. Customer service was excellent. I like that they give you an option for delivery (provider, price & time).”

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Posted 5 years ago

“Excellent service fantastic couldn't do enough for me”

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Posted 5 years ago

“Very good service. Good customer care and fast response to email regarding order. Would definitely recommend and use again if needed.”

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Posted 5 years ago

“What you sent was very interesting. I have bought a spare part which I hope will do the job. Thank you for your help”

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Posted 5 years ago

“Was looking for parts and white goods were very very helpful many thanks”

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Posted 5 years ago

“Kenneth was extremely helpful in tracking down a new oven shelf for us. I'd not been able to locate one anywhere but he managed to source one very quickly and I'd like to thank him for his efforts”

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Posted 5 years ago

“Had to contact as not had I did the chasing twice and still not had when ordered on 6/1/21 now 30/1/21”

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Posted 5 years ago

“It good times without damage”

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Posted 5 years ago

“Good service, email query answered quickly (Sunday), item delivered on time, well packed. Happy customer. JB Leics”

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Posted 5 years ago

“Very prompt in answering my query”

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Posted 5 years ago

“Helpful and informative folk”

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Posted 5 years ago

“Excellent service and very helpful.”

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Posted 5 years ago

“I have brought a few parts from here and they have all been spot on. If you are not sure what you need then just ask and they will let you know. Their communication is excellent and delivery is quick. Great company that i will continue to use.”

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Posted 5 years ago

“I'm a very happy repeat customer. Thanks again to Kenneth for your speedy and helpful response. The correct genuine replacement part arrived well packaged and in the timescale promised. The price for quick delivery is reasonable and worth the extra. Very competitive pricing. Another supplier quoted me more than double the cost for a pair of fridge hinges.”

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Posted 5 years ago

“Excellent service. I ordered a new shelf for my fridge, unfortunately it was not the right part (my fault not theirs) so I e-mailed and they gave me instructions on how to return it and I received a full refund.”

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Posted 5 years ago

UK Whitegoods is rated 4.4 based on 8,332 reviews