Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 44,252 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 44,252 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Shiply 5 star review on 19th August 2026

399

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“KingDaniel07 Great service and price kept in touch both ways great advert for shiply”

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Posted 3 months ago

“Process was clean and honest; email correspondence was honest; Received call once the driver was found, and driver met dates, times and delivery safety/ care for the power wheelchair. Had one question, left voice mail. Call was returned withing 5 minutes. I"d use them again. Specific shipper XP-Ship was great.”

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Posted 3 months ago

“No complaints great service”

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Posted 3 months ago

“Roads-Captain-America was awesome, efficient, fast, cost friendly and answered all of my questions and kept me informed. You can trust them and I will trust them for my transportation needs in the future.”

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Posted 4 months ago

“Everything was great! Great service from beginning to end. Professional, prompt, and priced right! James from Arma Express provided excellent service and executed on all aspects of the job. Dan Platt the driver from LS Cross Logistics was professional, prompt and timely. All around great service and I would use and will recommend again! Very satisfied customer! Cliff”

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Posted 4 months ago

“Plateforme bien faite et réponse rapide des prestataires”

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Posted 4 months ago

“Great and simple overview, easy to work with. Perfect first service!”

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Posted 4 months ago

“Shiply is a service that took good care of my items, communicated promptly and followed through on their commitments. The driver that actually moved the dresser and hope chest was exceptional - he was courteous, prompt, helpful and really careful with my family heirlooms. I was so relieved! The items were delivered on time and in perfect condition. Thank you Shiply!”

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Posted 4 months ago

“Awesome company”

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Posted 4 months ago

“The guys were responsive and helpful right from the first message. They gave me one of the best quotes and on the day, nothing was too much trouble. They were respectful, polite and extremely careful with the furniture and the walls whilst moving bulky items. I would definitely recommend them and will use them again if the need arises.”

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Posted 4 months ago

“Ça fonctionne !!”

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Posted 4 months ago

“this is my 2nd shiply experience, both have been executed without any problems. thank you!”

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Posted 4 months ago

“👍 Alles super, wie immer”

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Posted 4 months ago

“Horrible!!! I will never go through this company again, the communication was horrible, the guy art kept saying a certain date for it to be pushed back another week wasn't being honest about having a driver. Sent two different invoices to me and the transport driver, driver was also rude don't go through this company I wouldn't recommend this company”

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Posted 4 months ago

Hi Clarice, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Steve

Posted 4 months ago

“Gutes Portal, aber keine Sendungsnummer. Habe mein Geld von eBay noch nicht erhalten. Ohne Sendungsnummer muss man 2 Wochen auf das Geld bei eBay warten. Das ist ein sehr negativer Aspekt. Daher würde ich nicht nochmal mit shiply versenden.”

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Posted 4 months ago

“Good communication, service performed in a timely manner, driver was very nice and helpful, tranport was quick and smooth.”

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Posted 4 months ago

“the pre payment it is too expensive”

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Posted 4 months ago

Hi, We appreciate your feedback, and I understand your concerns regarding the fees on Shiply. While we strive to provide a platform that connects customers and transport providers efficiently, it's essential to maintain a balance that benefits both parties. Our pricing structure includes fees to support the platform's operations, as well as other costs associated with providing this service. However, your feedback is invaluable in helping us evaluate and adjust our fee structure to ensure it remains fair and competitive. We're always working to improve the user experience, and we take your comments seriously. Your feedback will be considered in our ongoing efforts to make Shiply a better platform for all users. Thank you for sharing your thoughts, and we hope to continue serving you in the future. Kind Regards, John

Posted 4 months ago

“Very good courier - items arrived safely, a good price and good communication.”

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Posted 4 months ago

“Buena atención y servicio. Ofreciendo diversidad de ofertas”

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Posted 4 months ago

“Schnell und unkompliziert!”

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Posted 4 months ago

Shiply is rated 4.5 based on 44,252 reviews