Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,166 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,166 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent Delivery”

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Posted 4 months ago

“reliable and transparent Platform for shipping goods.”

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Posted 4 months ago

“I didn't actually get delivery on my item (seller changed their mind about selling), but the process leading up to planned pick up and follow up after cancellation was brilliant. No hassle about cancellation & sympathy for me due to sellers disappointing actions - all in all a good experience. Will definitely use again.”

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Posted 4 months ago

“Vielen Dank.”

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Posted 4 months ago

“Good service that allows you to compare a variety of shipping prices and services quickly.”

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Posted 4 months ago

“Makes things easier”

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Posted 4 months ago

“I needed a large item shipped. Shiply was everything I needed. I sent them the details and they got quotes back and I contacted one of the quotes, and the job was done - as easy as that! Everything was clear and easy to navigate, communication was good and the messaging system was easy. Very pleased and will be using shiply in the future!”

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Posted 4 months ago

“alles sehr gut gelaufen”

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Posted 4 months ago

“Unkompliziert und einfach. Gerne wieder.”

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Posted 4 months ago

“Was able to pick up and deliver as requested. Even though it wasn’t an easy transport with wrecked front end and 3 flat tires. They did great and was courteous. Thanks”

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Posted 4 months ago

“I have never had a car shipped before and the process was especially easy even though the 1st driver had trailer issues the 2nd driver Marcelis llc was professional and delivered very quickly with a great deal of care as well as great communication Thank you Marcelis!”

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Posted 4 months ago

“Still waiting on shiply support to respond to me. They say 6 hours. It didn't happen Thursday, or Friday, and probably waiting until Monday now. First shipper was an obvious scammer and I reported them. Shiply claimed to remove them and let me to my vehicles again. Second shipper sent a truck that broke their winch trying to load. I had to remove my winch from my trailer and strap it down to his trailer to unhook and remove my vehicle. Second driver arrives 4 hours late without a winch the next day. He wasn't equipped. Shipping company kept saying pay me and no one has picked up a car. Second guy tried using a come along. Driver left telling company he left due to me yelling at him. I didn't even talk to him. He didn't speak English. He left due to not being equipped. I was then told it would be another day or so for another driver and I just canceled the shipper. Too much incompetence. I went direct with a shipping company and they were thousands and I said thousands cheaper that the bids on shiply. The brokers on shiply are all scammers. I would not recommend”

Helpful Report

Posted 4 months ago

Hi Mike, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 4 months ago

“Great price and excellent communication at all times. Delivery was on time and very helpful advise, would recommend.”

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Posted 4 months ago

“Very easy to use. Had plenty of choices. Item arrived very fast.”

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Posted 4 months ago

“Good good!!”

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Posted 4 months ago

“Fast efficient quotes recieved and company chosen to do move "Vintagemovements" communicated re pickup times immediately I contacted them, on tje day of collection Steve arrived early and couldn't be more helpful, even sending me pictures of van deliverd ...Top job”

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Posted 4 months ago

“Very good service, easy and comfortable.”

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Posted 4 months ago

“Perfect service”

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Posted 4 months ago

“1st experience with Shiply, positive all around. Ease of service, provided numerous quotes, and easy to question prospective service providers.”

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Posted 5 months ago

“Totally recommend Joe. Really friendly, reliable and gave me a good price.”

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Posted 5 months ago

Shiply is rated 4.5 based on 43,166 reviews