Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,511 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,511 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Trustworthy, fair priced for their services.”

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Posted 1 year ago

“A week ago I contacted for help with negative false ratings and account suspension. Anne replied that I should contact shiply customer service. All my shiply tickets are closed without response. Why are you ignoring my messages and not helping me? my account: EuropeSprint Can you help me and tell me why you are closing my tickets and not responding?”

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Posted 1 year ago

Hi Szymon, Our team has replied to your concerns, and spamming reviews will not expedite any further resolution. We have already provided an explanation regarding your situation. After a thorough review by our Trust and Safety team, your account was suspended due to low feedback ratings and multiple complaints. Regrettably, as the level of service provided did not meet our community's standards, the team has decided to permanently suspend your account. We wish you the best of luck in your future endeavours. Kind Regards, Anne

Posted 1 year ago

“TRES UTILE POUR MON COLIS”

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Posted 1 year ago

“Shiply was very helpful in finding shipping options immediately.”

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Posted 1 year ago

“Very professional, very nice, during the moving the piano was well protected with no damages.👍👍thank you gaff”

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Posted 1 year ago

“wirklich einfach nur top”

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Posted 1 year ago

“Unkompliziert und zuverlässig”

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Posted 1 year ago

“Super service Tres professionnel A recommander”

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Posted 1 year ago

“Great communication throughout, great tracking, great staff delivering as well. Highly recommended *****”

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Posted 1 year ago

“DO NOT USE Complete set of con artists and will under price to get your money and then not deliver. Its likely they have fake reviews to make them look like a professional outfit. Sad that these people ruin it for the legit hard working business. Will stay clear of Shiply in future.”

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Posted 1 year ago

Hi, We're truly sorry to hear about your negative experience with our platform. We strive to maintain a safe and reliable environment for all our users, and we take reports of fraudulent activity very seriously. Please know that we have strict policies and procedures in place to vet and monitor the service providers on our platform. However, we understand that there may be instances where undesirable experiences occur, and we're committed to addressing them promptly. If you've encountered any scammers or fraudulent activity on our platform, please don't hesitate to report it to us immediately. You can email our support team at support@shiply.com with details of the issue, and we'll investigate the matter thoroughly. We sincerely apologise for any inconvenience caused, and we're dedicated to improving our services and ensuring a positive experience for all our users. Kind Regards, John

Posted 1 year ago

“Really good website to use for shipping goods and getting quotes”

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Posted 1 year ago

“zügige Abarbeitung des Auftrags, innerhalb von zwei Tagen war alles erledigt. Die Kommode ist Schrammenfrei angekommen - alles bestens!”

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Posted 1 year ago

“Falló el primer transportista. El segundo, excelente.”

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Posted 1 year ago

“J'ai payé le transport 414€. 54€, le devis plus 360 euros a la livraison au lieu d'un total de 405€. Transporteur dangereux. Véhicule non conforme. A déposé mon véhicule sur le bord de la route de nuit. SHYPLY doit me rembourser 51€ 1 ere caution et 9€ trop perçu du chauffeur malhonnete”

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Posted 1 year ago

“Bonjour Est ce que vous pouvez m'envoyer la facture de 49€ svp? Voici mes coordonnées : Lahfair automobiles. La Roussille 34440 Colombiers. France”

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Posted 1 year ago

“Immer wieder für Autos abhohlen eine gute Idee”

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Posted 1 year ago

“I recommend Shiply. They have always been responsive and have helped in situations where I had an issue with a transporter.”

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Posted 1 year ago

“""”

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Posted 1 year ago

“Best shipment platform”

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Posted 1 year ago

“Fantastic service from start to finish and we’ll informed. Thank you.”

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Posted 1 year ago

Shiply is rated 4.5 based on 43,511 reviews