Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 44,380 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 44,380 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Write Your review

Tell us how Shiply made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Shiply 5 star review on 16th September 2026

401

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My shipment was very fast. Superior communication for tracking, directions, and expect time of delivery was within 20 minutes. That's impressive!”

Helpful Report

Posted 1 year ago

“Most of these people are scammers. Dont do it. Paid for services never provided. Damaged my things. Everyone points the finger at the other person. Double brokering. Its been a nightmare. Only deal with people you know.”

Helpful Report

Posted 1 year ago

Hi Russell, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 1 year ago

“RAS simplicité, efficacité Merci”

Helpful Report

Posted 1 year ago

“Alles bestens!”

Helpful Report

Posted 1 year ago

“A brilliant solution for small shipping needs.”

Helpful Report

Posted 1 year ago

“Somehow expensive but very useful. I used several times and will continue to use it! Thanks”

Helpful Report

Posted 1 year ago

“Friendly, efficient, CAREFUL, and priced respectfully. Will use again.”

Helpful Report

Posted 1 year ago

“Buenas comunicación y trabajo fantástico lo recomendaré a todo el mundo”

Helpful Report

Posted 1 year ago

“We excepted the bid and they canceled for no reason now cannot get refund currently on deposit.”

Helpful Report

Posted 1 year ago

Hi, I'm sorry to hear about your cancelled transaction with one of our transport providers. At Shiply, we aim to provide reliable service and timely communication. To help you with your deposit refund, please get in touch with our friendly support team at support@shiply.com. They will be able to assist you with this one. Kind Regards, Anne

Posted 1 year ago

“My sideboard was damaged very badly and Leviosa the transport provider never returned my emails when I asked for compensation! It was the most disappointing experience and I just want your customers to know about this transport provider called Leviosa. Your customers should know how careless they were when they transported my furniture! Worst of all, they stopped communication when I asked for compensation!! Your customer should never use this company called Leviosa operating on your platform!”

Helpful Report

Posted 1 year ago

Hi Yulin, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 1 year ago

“Great service will use again”

Helpful Report

Posted 1 year ago

“Good quote, excellent communication, v helpful courier for a difficult delivery.”

Helpful Report

Posted 1 year ago

“Price was relative to the market at the time. Was supposed to deliver that night, driver was unfortunate and had flat tire. Moved delivery to the morning. While the driver was not here first thing like he was supposed to be, it was within reason. The communication was actually pretty good. I don’t have anything to really complain about. I would use them again. Oh, and one last note that is very important… from the time I got it all set up, they told me around 4 days… it actually only took about 15 hrs before they had someone lined up and it loaded the next day. So nice job and absolutely nothing was damaged. They loaded and unloaded very professionally.”

Helpful Report

Posted 1 year ago

“Congratulations”

Shiply 5 star review on 6th November 2024

Helpful Report

Posted 1 year ago

“XPERT TRANS INC really made this move easy for me. Both the driver and dispatcher showed their commitment and dedication by communicating effectively and truly caring about my move! These pieces hold great sentimental value and they were handled with care. Will definitely request them in the future.”

Helpful Report

Posted 1 year ago

“Says here Own Driver, Courier. Mine was not! It was done through BAH who holds no liability and contracts out to Best Friend Transport LLC. Driver damaged my wall, used duct tape to hold the rest of it in place breaking DOT rules and never notified me. Then drove for 4 hours out of state. I caught him in Georgia driving like this. BAH did NOTHING to help me. 40 calls and most of them they just sweet talk you. They hold no liability. I'm supposed to handle the claim with the company Best Friend Transport who they hired. According to the driver they are the ones who told him not to call me and keep driving. Driver also had flat so used spare for 4 hours. Spent 24 hrs with him stranded at a gas station. No help from either company. Hired mobile tech to make my 5th wheel road worthy. I told driver to add air to the spare it was looking a little flat, he says he can't because it could blow out & I have to follow him. So I do. It blew out almost immediately. Both issues should have been handled at the source. South Carolina where he damaged it, and Georgia where we were stranded respectfully. He never gave me the opportunity. Then Maya & Ruby at BAH continued to give me the run around for two days as we were stranded again due to his negligence. Ruby told me they had worked it out so I wouldn't have to pay the full amount. Got to drop off point and she had been lying! I ended up having to pay $300 more for the extra day. BAH goes by American Wheels and is worthless if anything goes wrong! MAKE SURE YOU DEAL DIRECTLY WITH YOUR DRIVERS COMPANY OTHERWISE NO ONE WANT TO BE HELD ACCOUNTABLE. THEY DO NOT HELP WITH INSURANCE AS ADVERTISED.”

Helpful Report

Posted 1 year ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 1 year ago

“Driver was excellent. Nice guy and he transported my motorcycle from Nashville to the DMV overnight.”

Helpful Report

Posted 1 year ago

“On time, kept in touch throughout, lovely smile!”

Helpful Report

Posted 1 year ago

“initially consisted of a few Shiply CUSTOME'R SER'VICE 8O5 '41O- 56OO Shiply PHONE N'UMBER 8O5 '41O- 56OO former Austro-Hungarian Navy vessels surrendered at the conclusion of World War I and transferred to the new nation state under the terms of the Treaty of Saint-Germain-en-Laye. The only modern sea-going warships transferred to the new state were twelve steam-powered torpedo boats, although it did receive four capable river monitors for use on the Danube and other large rivers. Significant new acquisitions began”

Helpful Report

Posted 1 year ago

“Perfect platform”

Helpful Report

Posted 1 year ago

Shiply is rated 4.5 based on 44,380 reviews