Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,761 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,761 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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401

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“If you need a delivery of an important item you can simply trust shiply.”

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Posted 1 year ago

“J’ai découvert l’application par hasard et je ne regrette pas car j’ai pu économiser 50% sur le prix proposé par mon déménageur !”

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Posted 1 year ago

“Suite à une erreur d’évaluation en défaveur du transporteur Flegeau (4288).je confirme un tres bon transporteur communication parfaite excellent service et rapport qualité prix très correct.”

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Posted 1 year ago

“Shiply ist eine sehr gut alternative, wenn man keine Möglichkeit sein Fahrzeug zu transportieren. Besten Dank”

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Posted 1 year ago

“Shiply is not a bad site, but there are... Scammers everywhere! There are some good ones, but most are scammers. Use a one-time email and temporary (google voice, for ex) phone number...you will get literally HUNDREDS of emails and calls and texts. They use autodialers and will hammer you for days or even weeks. They also get your email, so the flood your inbox with junk. Shiply allows you to unsubscribe, but they give your actual email to the spammers and you will be buried with emails. READ and UNDERSTAND the terms and conditions before you agree and pay. The sales people will say things that do NOT align with the terms and conditions. They lie. They are often not even in the US so are not covered by US laws and the UCC. Found this, thought you might find it helpful: 10 Tips to Ensure a Safe Auto Transport Tip 1 Never pay upfront deposits until you get a final, firm price, quote, especially not via ACH, Venmo, Zelle or Cash App. If someone asks for any of those upfront, that's a big red flag. Unfortunately, 90% of the quotes you're receiving are coming from overseas call centers, most of which are scams. What they are really providing is an ESTIMATE not a QUOTE, at least in the legal and common use of the words. They low ball you, get your deposit, then give you a firm, fixed price == often twice or 3 x more == later. And refuse to give you your deposit back! Major credit cards are your armor. They come with dispute powers, so if a company rejects them, raise your shield! Tip 2 No company knows if a carrier is in the area before you book. Beware if they tell you "we just happen to have a truck in your area." Until they have an order and start calling trucks, they have no idea where the trucks are. They are telling you what you want to hear just to get your order! Tip 3 Beware if they tell you "your deposit guarantees a spot on the truck". They have no idea if a truck will take your order. Don't pay a deposit until they have a carrier confirmed and they give you the name and phone number of the driver. There is no way of ever telling what trucks will be in your area, at your specific time frame, with space and going where you need. This is why there is a national auto transport board for both licensed carriers and licensed logistics brokers. Tip 4 If they are asking for a deposit before they have an assigned carrier. Do not pay until they have assigned your shipment to a truck. If they tell you they have a truck, get the name and phone number of the trucking company. If they will not give you the name and phone number, cancel your order because they do not have a truck. Now, they'll charge your credit card to buy more time. Tip 5 If they tell you, they will give you a gas card worth $200 when your order is complete. Don't waste your time. THESE ARE NOT Visa Gas Cards. They require you to save your receipts and then send them in. Google "Free Gas Card Scam" and see what you aren't getting. Tip 6 Some quotes will be from companies that are both brokers and carriers They lead you to believe that they will transport your order on their truck when, in fact, they will broker it to a different company. While there is nothing wrong with them brokering it, the issue is that they mislead first-time auto shippers in their sales pitch. The thing is, even if they do have one truck, the odds that on or near ***date*** their truck will just so happen to be in ***departure city*** with space on the trailer for your vehicle and happen to be on the way to ***to city*** are astronomical. Tip 7 If you are quoted a low price and they tell you it is the full price to ship. They do not tell you that, buried in their terms, it states that they will charge you a broker fee in addition to the price quoted. Since they do not guarantee the final price, you end up paying hundreds more than expected. Tip 8 They tell you that the quote is the total price, but once again, their terms allow them to raise the price without you agreeing to the increase. Some companies have terms that let them add funds to the carrier's pay in $50.00 increments until a driver accepts the vehicle. Now, they do not need to have you sign a new contract or an amendment saying that you agree to the increase. Tip 9 While every company has in their terms that you agree not to chargeback on your credit card, some say they will charge you a fee if you do. It Is a violation of the Visa, MasterCard, American Express or Discover Merchant Agreement for them to charge you. If they do charge you, turn them in and they will be fined a substantial amount. Tip 10 Look for disclaimers at the very bottom of their terms, contracts and quotes. If you have strict parameters for pick-up or delivery dates, and they tell you that they guarantee it. Read their terms, they always have an out. Specific days should never be guaranteed. Vehicle trucking companies never guarantee them for many reasons. If drivers don’t guarantee days, how could your broker? I really think Shiply should do more to vent the brokers who use their site. List there US addresses and business names so you can look them up on BBB or reviews. The reviews on this board are filtered.”

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Posted 1 year ago

Hi, Thank you for your detailed feedback and insights. We understand your concerns about the practices of some transport providers, and it's important for customers to remain vigilant when making bookings. We always recommend that users review the transport provider's credentials carefully and request any necessary information, such as insurance certificates and business details, before proceeding. Please know that we have strict policies and procedures to vet and monitor the service providers on our platform. However, we understand that there may be instances where undesirable experiences occur, and we're committed to addressing them promptly. If you've encountered scammers or fraudulent activity on our platform, please don't hesitate to report it immediately. You can email our support team at support@shiply.com with details of the issue, and we'll investigate the matter thoroughly. We sincerely apologise for any inconvenience, and we're dedicated to improving our services and ensuring a positive experience for all our users. Kind Regards, John

Posted 1 year ago

“This was by far one of the smoothest vehicle pickup and deliveries we have had. The Communication was great, Andrew surprised us and said pickup up was available sooner than we thought.The driver was kind and polite knowledgeable, truck was new and trailer in great shape. Delivery was just as fast. Will definitely use this team again.”

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Posted 1 year ago

“Positive Seamless experience all around.”

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Posted 1 year ago

“Très bonne "plateforme" qui regroupe un grand choix de transporteurs ! site à conseiller.”

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Posted 1 year ago

“Great experience”

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Posted 1 year ago

“Jyatransportationllc Excellent service, I recommend it. Everything was well taken care of and protected, and on time. Good service and kindness.”

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Posted 1 year ago

“Todo correcto.”

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Posted 1 year ago

“Lots of quotes received and the company I eventually chose was excellent”

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Posted 1 year ago

“good communication, careful handling and storage, delivery on time, all good!”

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Posted 1 year ago

“Alles super”

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Posted 1 year ago

“Great price great communication great delivery!”

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Posted 1 year ago

“Hat prima funktioniert! Danke!”

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Posted 1 year ago

“They were amazing! I had some issues with the first company I selected. They corrected it immediately. They really took the time to listen and reassigned an amazing company and everything was perfect. The new company is certainly one I would use again and highly recommend. I won’t go any other way now!”

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Posted 1 year ago

“This was a very smooth experience. No haggle and very straightforward quotes and pricing. I got my car sooner than expected. Thank you EZMuvers!”

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Posted 1 year ago

“Easy to use”

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Posted 1 year ago

“Abholung und Lieferung war schnell und unkompliziert.”

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Posted 1 year ago

Shiply is rated 4.5 based on 43,761 reviews