Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,759 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,759 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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401

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Simple process”

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Posted 10 months ago

“Quick response from several couriers I used happy couriers uk a bit more expensive but worth it pleasant on time and great communication highly recommended”

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Posted 10 months ago

“Give me 5-6 options and will use them again”

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Posted 10 months ago

“good opporrtunities”

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Posted 10 months ago

“Competitive pricing. Fast delivery”

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Posted 10 months ago

“Shipley is a very reputable company and would highly recommend!”

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Posted 10 months ago

“First class service couldn't do it enough and was very reasonable price great guys”

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Posted 10 months ago

“Ich war erstaut, dass alles so toll geklappt hat. Gerne wieder.”

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Posted 10 months ago

“1.) The offers of the transporters are being deleted too fast!! One week without and Action from my side before deleting the offers is too Short! 2.) After choosing an offer and paying the requested ammount to shiply you get no confirmation for paying or booking an offer! Instead a confirmation-mail I get only more Memorys, why I dont’t choose an offer! Only after asking 1 week later for it, I get an info from shiply for succesful booking and paying! In sum it was a stressful occurence but at least everything has somehow matched!!”

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Posted 10 months ago

Hi Christof, I'm glad to hear it all worked out in the end. To clarify, transport provider offers don’t expire automatically after a week. If an offer disappears, it’s usually because the transport provider has chosen to change or withdraw their bid, especially if it hasn’t been accepted yet. If you have any further concerns or questions, please don't hesitate to contact us at support@shiply.com. We're here to help. Kind Regards, Anne

Posted 10 months ago

“Impossible de récupérer la facture des acomptes, pas pro !”

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Posted 10 months ago

“Gran app me encanta”

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Posted 10 months ago

“Amazing service by Rob Stone. Highly professional, great communication from start to finish. Would definitely recommend Rob and will be using again in the future.”

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Posted 10 months ago

“Vraiment génial”

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Posted 10 months ago

“The courier was personable and flexible. My paintings were safely transported. I will definitely use this service again.”

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Posted 10 months ago

“Very convenient and in my first and only experience trustworthy web service.”

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Posted 10 months ago

“First off I got a call saying my bike would be picked up the next morning. Called the next morning and that driver just disappeared. Second driver said he was 9 minutes away and wasn't there for another hour. Told me he'd have it to the destination the next morning and now is saying it won't be hear until late tonight. Time management is horrible. I have jobs to go to on my own, I can't just take off whenever so I can be there for the delivery. Payed way to much money to have to deal with a 10th graders time management.”

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Posted 10 months ago

Hi Micah, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, John

Posted 10 months ago

“Some responses doesn't match with the demand. We just have to want a bit more to have a good enterprise to take in charge”

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Posted 10 months ago

“Alles Bestens”

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Posted 10 months ago

“What a fantastic service from Sean Wiggins. I am blown away. Sean turn up 30 minutes early to start off with. That put me at ease straight away. I knew I was dealing with a highly trained professional. We drove to where my Wagon was located. He quickly checked it out before we went to load another vehicle on the Wagon. Did everything with that re assuring smile on his face. What a legend. I will highly recommend Sean Wiggins all day every day. First class world service. Top Notch!!! Sean Wiggins. Receive your flowers. You are that old school first class customer service exemplified.”

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Posted 10 months ago

“Very disappointing my van was supposed to been collected Wednesday, their recovery truck broke down and they said they’d send another vehicle first thing Thursday now they’re telling say they’d trucks not fixed and can they collect Friday. Very disappointing service and you cannot contact them via phone”

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Posted 10 months ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you'd like to cancel the transaction instead, please email us at support@shiply.com, and we can assist you further. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. Our goal is to ensure that our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, Anne

Posted 10 months ago

Shiply is rated 4.5 based on 43,759 reviews