Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 44,289 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 44,289 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Shiply 5 star review on 19th August 2026

399

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All great! I have selected Trusted Trans on this platform to move an upright piano for the very affordable price and the service provided by them has been brilliant. Quick, efficient, effective, reliable and the piano was still tuned after the transportation. I strongly suggest this professional and if I'll have some needs in the future, I'll be very glad to use their services.”

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Posted 6 months ago

“fast service, good price”

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Posted 6 months ago

“Shiply failed to properly vet its carriers, Stellar Logix disappeared after taking the deposit, and the delivery company repeatedly lied about delivery timelines while breaking every promise made. The car arrived about 10 days late with one key missing, roughly 200 extra miles added, dirtied despite being clean at pickup, and we were forced to pay more than the agreed quote. This entire process was dishonest, unprofessional, and stressful, and I would strongly advise anyone to avoid all companies involved.”

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Posted 6 months ago

Hi, I'm very sorry to hear about your experience and the issues you’ve described. I understand how stressful it is when a shipment does not go to plan, particularly when timelines and agreed terms are not met. If a transport provider has failed to deliver the agreed service, changed the price after acceptance, or if there are concerns regarding missing items or vehicle condition, please email support@shiply.com with full details, including photos (if available), the booking reference, and a summary of what occurred. Our team can review the case, confirm the status of your deposit, and advise on the appropriate next steps. If you believe a provider has acted dishonestly or breached platform rules, this will also be investigated internally. Kind Regards, John

Posted 6 months ago

“Super Plattform. Einfache Handhabung. Verlangt aber vom Anbieter relativ hohe Gebühr.”

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Posted 6 months ago

“Very fast and effective. No issues whatsoever and very professional.”

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Posted 6 months ago

“Quick communication and plenty of bids to choose from. Would use again.”

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Posted 6 months ago

“Best way to get a deal for your cars transported.”

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Posted 6 months ago

“Keine offizielle Rechnung für die 85 € Anzahlung.”

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Posted 6 months ago

“Very well”

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Posted 6 months ago

“I think some of these guys must be having a laugh, or just quoting ridiculous amounts in the hope that someone accepts quotes so they can cherry pick work. I was quoted £374 to take two fairly small light shallow wall cabinets from North Hampshire to North Wales (which I know would be on a multi-drop.) I could deliver it myself for that AND have a lovely weekend away in Wales in a 4* hotel!”

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Posted 6 months ago

Hi, Thank you for your feedback. We’re glad to hear that you found our service useful, but we understand your concerns about the cost. The quotes provided by transport providers on Shiply can vary depending on various factors, including the distance, the specific requirements of the job, and market conditions. While Shiply aims to provide a platform for competitive quotes, we understand that prices may not always align with local offers. We value your input and will continue to work towards providing a range of competitive options for our users. If you have any further questions or feedback, please don't hesitate to contact our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 6 months ago

“Funktioniert gut”

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Posted 6 months ago

“Very useful and helpful in finding shipper. Variety of quotes.”

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Posted 6 months ago

“Top Transport Lösungen⭐⭐⭐⭐⭐”

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Posted 6 months ago

“These quotes to move one item cost more than the item itself and more than I found ony own.”

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Posted 6 months ago

Hi Ben, Thank you for your feedback. Our platform offers quotes from various providers, and prices can vary based on dimensions, availability, and job specifics. Providing dimensions helps ensure quotes are accurate and reflect the service you need. We appreciate you trying Shiply and hope we can better meet your needs in the future. If you decide to use our service again, contact support@shiply.com for guidance. Kind Regards, John

Posted 6 months ago

“Das Unternehmen ProTransporter24 mit Herrn Vasile kann ich bestens weiterempfehlen. Herr Vasile hat ausgezeichnete Arbeit geleistet! Er war pünktlich, verlässlich, sehr freundlich und hat die Abholung und den Transport schnellstens und sehr gewissenhaft durchgeführt! Herzlichen Dank und großes Lob an diesen fleißigen und bemühten jungen Mann, dessen Hilfe ich jederzeit wieder in Anspruch nehmen werde!”

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Posted 6 months ago

“CS Taylor provided a great service”

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Posted 6 months ago

“Excelente plataforma para conseguir buenos presupuestos y te da la oportunidad de comunicarte directo con el transportista.”

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Posted 6 months ago

“Very responsive with communication when sending information to collect fees for services within minutes but when I requested status of a delivery or other questions it took hours or a couple of days.”

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Posted 6 months ago

Hi Larry, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 6 months ago

“Excellent service!. Marina kept me informed all the way & was collected & delivered in under 48hrs. Would definitely use them again - Thanks!”

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Posted 6 months ago

“Good communication. Timing of pick up and delivery were great. Very professional. We’ll use him again.”

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Posted 6 months ago

Shiply is rated 4.5 based on 44,289 reviews