Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,201 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,201 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good portal to find transport companies. But they need to look better, that there's not existing a market domance from one or two enterprises”

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Posted 7 months ago

“Alles schnell und gut Gerne immer wieder”

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Posted 7 months ago

“Mirror was picked up outside the 3 hour notice ( 40 minutes late) unfortunately the people picking it up didn’t really speak English. I showed pictures of my antique mirror of before it was bubble wrapped to show were to pick up etc. Felt that it wasn’t really strapped in properly but was hard to say because of language barrier. Sure enough was text the next day to say it had been broken. I’m lucky I was insured but that has been a real struggle and there is a fairly hidden excess of £150. So overall selling this mirror and customer not wanting it I’ve lost £665 pound. Very poor service from what I was promised I’d get”

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Posted 7 months ago

Hi Talbot, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review on their Shiply profile to help other users understand your experience. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 7 months ago

“These guys really came through , and it's very much appreciated! Thank you so much!”

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Posted 7 months ago

“They were so fast at scheduling that we barely had time to prepare! Scheduled driver, Manny, was right on time, communicated throughout his 12 to 14 hour drive and was very kind and helpful. Not to mention patient! Great providers. Highly recommend!”

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Posted 7 months ago

“They deceive us a little when we take out insurance... they charge us, the customers, and the insurance is from the transport company...”

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Posted 7 months ago

Hi, Sorry to hear about your experience. Transport providers on Shiply may offer their own coverage, but we always advise customers to confirm the exact details of that coverage directly with the provider before booking. In addition, we offer an optional Protection Plan at checkout for added peace of mind during transit. If you’re having trouble filing a claim with your transport provider, please contact us at support@shiply.com and we’ll do our best to assist. Kind Regards, Anne

Posted 7 months ago

“Perfecto trato”

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Posted 7 months ago

“Great service, arrived in time window and delivered perfectly no problems. Great and fast communication, will definitely use them again”

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Posted 7 months ago

“Ok Très bon rapport qualité-prix Personnel compétent”

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Posted 7 months ago

“Verry good”

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Posted 7 months ago

“Shipley provided a effective platform for car transport. Website could be improved however - a bit clunky. I suspect their commission rates are quite high which might deter an even wider range if quotes.”

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Posted 8 months ago

“Good platform, easy to use, good results.”

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Posted 8 months ago

“Very good service ,i recommand this société.”

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Posted 8 months ago

“Dresser delivered on time. Very pleased with the process. Communication was excellent keeping me updated on status during the day and received a text alert one hour prior to driver's arrival to confirm delivery on the way. Driver was very friendly. Happy with purchase and delivery. Thank you*****”

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Posted 8 months ago

“au top rien a redire”

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Posted 8 months ago

“Quick and easy”

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Posted 8 months ago

“Lots of options”

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Posted 8 months ago

“They provided fast and efficient service, delivering my car in a timely manner. Their customer service was exceptional—friendly, understanding, and attentive. They guided me through the entire process step by step, making everything smooth and stress-free. Overall, it was an excellent experience, and I will definitely use their services again if I ever need to ship my car in the future”

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Posted 8 months ago

“Site très intéressant, pratique et facile. À recommander”

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Posted 8 months ago

“Google fellow”

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Posted 8 months ago

Shiply is rated 4.5 based on 43,201 reviews