Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 44,291 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 44,291 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Shiply 5 star review on 19th August 2026

399

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service!. Marina kept me informed all the way & was collected & delivered in under 48hrs. Would definitely use them again - Thanks!”

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Posted 6 months ago

“Good communication. Timing of pick up and delivery were great. Very professional. We’ll use him again.”

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Posted 6 months ago

“Superb service , highly recommended”

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Posted 6 months ago

“livraison rapide, les tarifs sont intéressants, des professionnels. Chauffeur aimable. A recommander”

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Posted 6 months ago

“I will never use this company again. What a horrible experience. Tried to book a shipment of a single item and accepted a bid. Company said they would schedule within 1-5 days. A week goes by, then two. Never heard from the shipper. Called repeatedly and they never scheduled a pickup. Missed my deadline to ship. Cancelled with that company and tried to book another company with another listing for the same item. Finally accepted a bid. Company lied about the price. They actually did pick the item up, 4.5 hours later than when they told me. Said it would be delivered the next day. Nope. Then they changed it to the following morning. Nope again. Gave another delivery time of 6pm. Nope nope nope. Not sure this is actually going to show up. Oh, and they sent an invoice with a different shipping company name. What is this bogus site and these fraud shippers? Never again. Should have driven my stuff myself. Stay away from Shiply and their carriers.”

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Posted 6 months ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you'd like to cancel the transaction instead, please email us at support@shiply.com, and we can assist you further. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. Our goal is to ensure that our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, Steve

Posted 6 months ago

“Great communication and price, collection and delivery on time with a friendly professional approach. Bike was well secured during transport. Very happy and easy to recommend.”

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Posted 6 months ago

“Service de qualité”

Shiply 5 star review on 7th February 2026

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Posted 6 months ago

“Good communication several possibilities”

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Posted 6 months ago

“Very kind communikation and a perfect service.”

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Posted 6 months ago

“hat geklappt”

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Posted 6 months ago

“Great service, good communication, would reccomend and use again”

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Posted 6 months ago

“Alles gut verlaufen!”

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Posted 6 months ago

“Shiply made finding a qualifed highly rated dependable and experienced hauler super easy.”

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Posted 6 months ago

“Shiply enabled me to choose the best provider quickly. The servicing company that I chose was top notch. Reliable, inexpensive, communicative, and very fast! I would not have found the provider if it wasn’t for Shiply. The provider I used was Ryan’s Courier Service; he was amazing!”

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Posted 6 months ago

“Rien à dire, depuis la recherche de devis jusqu'à la livraison de la voiture. Tout est parfait”

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Posted 6 months ago

“I have to say that after joining Shiply as a carrier for 4 years and done over 330 deliveries, Shiply has treated very poorly. Shiply has made about $40,000 in commission from my customers and yet customers service takes about 24 hours to get a reply with no help. They have logged me out and blocked my account saying that it’s a “Account Protection” Now have been 3 days not being able to reply to my customers and seeing that I have 7 messages to reply. I have sent screenshots to customers service to help me as soon as possible, and even sending my direct phone number I get help. My name is Gerard. Username in Shiply is : Enclosed369 My company name is : Send A Car and I work out of Calgary, Alberta, Canada. 403 918 928&”

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Posted 6 months ago

Hi Gerard, Sorry to hear about your experience. I understand how frustrating it is to lose access to your account, especially when you have active customer messages and a long history on the platform. Account Protection actions are applied to safeguard users and transactions, and when this happens, our support team provides specific steps that need to be completed so access can be restored. Our records show that guidance has already been sent explaining what is required next. Please follow the instructions already provided and, if you need further clarification, contact support@shiply.com so the team can continue assisting you directly. Kind Regards, John

Posted 6 months ago

“Excellent service!! My original driver cancelled the night before. Stuart accepted my delivery request at 9:30 pm for next day pickup and delivery at a very fair price. Highly recommend! Thank you.”

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Posted 6 months ago

“Efficient and reliable website. Best rates to be found there.”

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Posted 6 months ago

“Good , was very helpful”

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Posted 6 months ago

“Top 1a, superschnell, immer empfehlenswert.”

Shiply 5 star review on 6th February 2026

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Posted 6 months ago

Shiply is rated 4.5 based on 44,291 reviews