Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,080 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,080 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Service was great 👍”

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Posted 6 days ago

“Great guy and really helpful. Turned up on time, helped me move everything quickly and made the whole move a lot less stressful. Friendly and reliable – would definitely use again.”

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Posted 6 days ago

“The process was easy and effective in identifying a suitable transport at a good cost.”

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Posted 6 days ago

“Effective and on time.”

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Posted 6 days ago

“Excelente, preocupado por el material que transporta, efectivo,serio y amable. Aunque había presupuestos un poco mejores, lo elegi por sus referencias y la verdad es que lo volvería a elegir. Muchas gracias por todo Javier.”

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Posted 6 days ago

“I would strongly advise avoiding Shiply. A friend of mine previously worked with a company called Cargo Management through the platform. Unfortunately, they were unable to complete the delivery, and instead of resolving the issue properly, they submitted a positive feedback review on behalf of my friend without his authorization. My friend later explained that they asked him to share the booking confirmation page, which they then used to post the review themselves. This type of behavior raises serious concerns regarding the authenticity of reviews on the platform. Thankfully, he warned me about his experience beforehand, which is why I ultimately decided not to use Shiply for transporting my car.”

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Posted 1 week ago

Hi, Sorry to hear about your concerns. I understand how important it is for customers to trust the authenticity of reviews on the platform. Reviews on Shiply can only be submitted through the account that made the booking, and transport providers cannot post feedback on behalf of customers. If you believe a review was submitted without the account holder’s authorisation, we would take that very seriously and investigate. Please ask your friend to contact support@shiply.com with the booking details so our team can review the case and take appropriate action if necessary. Kind Regards, Steve

Posted 4 days ago

“Raif kept me informed. We had a slight issue but we're able to figure it out. I will say another company R&L quote on price $366 then I went to book it jumped to $656. Then the next day sent a price ,$408. Again they jumped the price to $708. My pallet was 48"x48"x48" less than 500 lbs. I went with shipfy because the stuck with there price. Raif is a good person”

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Posted 1 week ago

“They did a great job”

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Posted 1 week ago

“Pour faire transporter je ne connais pas mieux merci Shipley.👏❣️”

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Posted 1 week ago

“Shiply kann ich nur empfehlen, wenn man einen unkomplizierten und schnellen Transport benötigt, ist man hier an der richtigen Adresse.”

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Posted 1 week ago

“Alles top Sehr zufrieden”

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Posted 1 week ago

“This is the best ever family business I have ever dealt with in my life, they went over and beyond to get my car to my house including using their owns funds to get things done, you will not be disappointed by this company ever”

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Posted 1 week ago

“Very practical to use, i will definitely use it if need be in future”

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Posted 1 week ago

“Sehr gut sehr nett”

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Posted 1 week ago

“Very good service easy to deal with no problems with them.”

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Posted 1 week ago

“Was very fast”

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Posted 1 week ago

“Great company will use again.”

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Posted 1 week ago

“Alles sehr gut gelaufen”

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Posted 1 week ago

“Ha sido perfecto”

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Posted 1 week ago

“schnell und gut”

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Posted 1 week ago

Shiply is rated 4.5 based on 43,080 reviews