Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,324 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,324 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very friendly and helpful.”

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Posted 4 days ago

“Shiply gave me 3 quotes in minutes. I accepted one from siriusprojects. Within minutes I received a text from Marcus asking for details. Within an hour or so of him receiving information about my shipment, his courier was picking it up from my home in the USA. Two days later it was delivered in the UK. Excellent service, great communication and a competitive price.”

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Posted 5 days ago

“One stop shopping for your shipping needs.”

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Posted 5 days ago

“Generell gut, aber die Gebühren sind relativ hoch.”

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Posted 5 days ago

“Super gelaufen”

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Posted 5 days ago

“Several bids with lots of back and forth messages was essential to getting the right quote. Very helpful. After accepting : Prompt pickup. Helped load and unload a heavy, unpalleted load. Delivered and unloaded halfway across country in a couple days.”

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Posted 5 days ago

“The whole transaction was seamless with live updates at every stage of the transportation process. This was the first time I have used Shiply, and had a delicate piece of bench-testing equipment to be moved. I am really impressed not only with the price, which was much keener than their competitiors (and still had an insurance option) and with the overall service, and highly recommend them.”

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Posted 5 days ago

“Alles in Ordnung”

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Posted 5 days ago

“Provides fast and efficient service, good pricing and using well qualified and able transport companies. The whole process was an absolute pleasure to deal with. Thank you. Will definitely use again and recommend to anyone”

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Posted 5 days ago

“I used Shiply to have a car transported to the garage. Ian Mc Farlane did the job. He arrived on time, was a helpful, and friendly. Ian listened to all my questions and doubts, and answered with patience. He ensured me that my car was safe. It was, as it was delivered safely, without any damage on the day, as promised.”

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Posted 5 days ago

“I don’t know why you dont notify shippers when I accept their bid Seems you won’t let them know unless I purchase insurance from you when they say fully insured”

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Posted 6 days ago

Hi David, I’m sorry to hear about your experience. That is not the level of service we like to see on the platform. We understand your concern about communication after accepting a quote. Accepting a bid should notify the transport provider, and this is not dependent on purchasing the Protection Plan, which is entirely optional. If you’re experiencing issues with notifications, please email our support team at support@shiply.com, and we can look into this for you. Kind Regards, Megan

Posted 5 days ago

“Super service”

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Posted 6 days ago

“Merci a l équipe. Réponse active et livraison soignée”

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Posted 6 days ago

“First time using Shiply.com and it won't be the last. Very professional and a fantastic service. Thank you”

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Posted 6 days ago

“sehr praktisch, wenn man nur ein paar Möbelstücke transportieren lassen will”

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Posted 6 days ago

“top top top”

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Posted 6 days ago

“This website is terrible… they bid jobs without knowing if they can do them or not… then they try to find a carrier after the fact..this left us hanging for 10 days during our move.and then still did not pick vehicles up. these are middleman on this site not actual carriers.. they don’t care about you or your cargo.. just getting paid..would never use this site again..”

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Posted 6 days ago

Hi Will, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you'd like to cancel the transaction instead, please email us at support@shiply.com, and we can assist you further. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. Our goal is to ensure that our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, Anne

Posted 5 days ago

“Sehr zufrieden!”

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Posted 6 days ago

“Mark_van moved a wheelchair ramp for me from Warrington to Glasgow. Great guy very professional but also friendly. Kept me up to date on the pick up and drop off. Gave my some tips on how to adjust the ramp. Great guy.”

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Posted 6 days ago

“Parfait , rien à dire !...”

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Posted 1 week ago

Shiply is rated 4.5 based on 43,324 reviews