Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 42,948 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 42,948 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Shiply 5 star review on 22nd February 2026

397

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good western thanks”

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Posted 5 days ago

“Very good service”

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Posted 5 days ago

“I am pleased to share my exceptional experience with Capstone Contracts, LLC (Aarone's) service. From the outset, his professionalism, efficiency, and attention to detail were evident. My shipment was handled with care, and the delivery team ensured that it arrived promptly and in excellent condition. I confidently award Capstone (Aarone) five stars and will not hesitate to use their services again.”

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Posted 5 days ago

“Very helpful couple who delivered by bed. Very keen to help unload it in the right place. Great company.”

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Posted 5 days ago

“Very good service, on time pickup and delivery, I recommend and thank you”

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Posted 5 days ago

“Very good service, on time pickup and delivery, I recommend and thank you”

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Posted 5 days ago

“Dave at DHE was absolutely amazing. Responsive, helpful and fantastic at his job. He seemed as excited as I was to find that my deceased father's little Panda started straight up after sitting for over two years! Great service and an all round nice bloke! 5*”

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Posted 5 days ago

“Es lief alles ohne Komplikationen ab, so wie vereinbart. Bei der Anlieferung meines Autos konnte ich die ganze Zeit sehen, wo sich der Fahrer gerade befindet. Ich bin mit Allem sehr zufrieden.”

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Posted 5 days ago

“Working with Shiply was a good experance. The problem was the seller did not communicate well that they sold items locally before I could arange pickup. Not shippers fault.”

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Posted 5 days ago

“Parfait je recommande”

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Posted 6 days ago

“Devin & the Crew we wonderful. Outstanding Communications. Handled my Bike like it was their own. Highly Recommend. I will not hesitate to use them again. GOD Speed on your travels home "D". ~Mel”

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Posted 6 days ago

“Very Awsome company. Very punctual and very good customer service. Community First Logistics company!”

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Posted 6 days ago

“Service impeccable, très professionnel, personnes agréables. La livraison s'est très bien passée sauf un petit manque de communication pour l'arrivée à destination, mais très vite réglé. Je recommande.”

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Posted 6 days ago

“Top das Portal ist top”

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Posted 6 days ago

“Alles super geklappt. Tolle Plattform.”

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Posted 6 days ago

“Perfect transporter and very serious. Job is done.”

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Posted 6 days ago

“Amazing service! Thanks Tony.”

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Posted 6 days ago

“When I use shiply, all is perfect 👌”

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Posted 1 week ago

“I booked a delivery from Newcastle-Upon-Tyne to London with Shipley. From start to finish the process was excellent. They responded to questions promptly. I had to change the delivery address the day before and it was not problem. Both the pick up and delivery was problem free and went smoothly and they were so much cheaper than other companies.”

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Posted 1 week ago

“Didn’t collect, didn’t respond and still hasn’t following booking and payment. Despite numerous attempts to contact via mobile and Shipley site where they have since been ‘seen’. No attempt to explain nor rectify….Still awaiting a response”

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Posted 1 week ago

Hi Jodi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you'd like to cancel the transaction instead, please email us at support@shiply.com, and we can assist you further. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. Our goal is to ensure that our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, Anne

Posted 5 days ago

Shiply is rated 4.5 based on 42,948 reviews