Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 46,305 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 46,305 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Shiply 5 star review on 26th October 2025

393

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Très bonne prestation. Merci beaucoup.”

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Posted 1 week ago

“This is the first time I’ve tried using Shiply. At first the prices coming in were way too high but after a day or so they leveled out to something doable. Over all it went smooth with no problems. The driver picked up a large 14 x 9 sign and it was in Florida two days later.”

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Posted 1 week ago

“perfect et tres utile”

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Posted 1 week ago

“good service”

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Posted 1 week ago

“The cooperation was very professional. The communication was excellent. The driver was extremely helpful. Since I was ill, he and my wife carried this heavy piece of furniture into the apartment. Great service.”

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Posted 1 week ago

“Very reasonably priced and prompt careful delivery of my chairs ! Recommended by myself at Jordan's Antiques”

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Posted 1 week ago

“The website provided a number of quotes, and collected a referral "deposit" up front but provided no other support. I selected a company to pick up my vehicle but they just contracted out to a driver that was late twice. Then was charged $100 above and beyond the quoted to get another driver to pickup and deliver the vehicle.”

Helpful Report

Posted 1 week ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you'd like to cancel the transaction instead, please email us at support@shiply.com, and we can assist you further. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. Our goal is to ensure that our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, John

Posted 1 week ago

“Cancelled 5 mins before he was due to collect, would not answer the phone and refused to give another date, obvious his other “backload” had cancelled as we are in Somerset so not on his usual path, huge inconvenience to us and highly recommend you avoid this guy, I’m not the only person to have problems with him”

Helpful Report

Posted 1 week ago

Hi Paul, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you'd like to cancel the transaction instead, please email us at support@shiply.com, and we can assist you further. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. Our goal is to ensure that our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, Megan

Posted 1 week ago

“first class service from start to finish !! Thanks”

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Posted 1 week ago

“I recently left a negative review because my heirloom piano was damaged. I am now in communication again with heirloom-haulers and if heirloom haulers pays for the damages as promised I will be a happier customer.”

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Posted 1 week ago

“All delivered in good time. Thank you”

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Posted 1 week ago

“Cool!!!!!!”

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Posted 1 week ago

“Hi, Thank you so much for your service i had recently for the car that was delivered to me..The guy Edy from Reliablemst was as an absolute gentleman. Very helpful and kept me updated throughout, and nothing was a problem to him. I would certainly recommend Reliablemst to anyone and would certainly use him again.”

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Posted 1 week ago

“These 2 are amazing. They delivered everything without a scratch. Liz is a wonderful and caring lady. They loaded and unloaded my things, and let me tell you, no one else does that for free. This is the kind if company you want moving your things.”

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Posted 1 week ago

“Tout c'est bien passé donc l'avis est forcément positif,par contre impossible de mettre une photo où une vidéo..”

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Posted 1 week ago

“My camper got there a day early, BUT I was not prepared to pay him and what if I hadn't been here? That worked out OK too. However, there was no communication between me and the driver like was promised. So all is well, but what did I pay a broker $500 for?”

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Posted 1 week ago

“Made bidding out the job pretty painless.”

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Posted 1 week ago

“Shiply is a terrible value and should be avoided at all cost.”

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Posted 1 week ago

“Good service Recommend his job”

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Posted 1 week ago

“Très bon contact, très efficace, je recommande se transporteur”

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Posted 1 week ago

Shiply is rated 4.5 based on 46,305 reviews