Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 42,755 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 42,755 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Shiply 5 star review on 1st February 2026

397

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I needed to arrange a collection for my classic Ford Capri after an accident, the collection was booked through Shiply and the drivers name was Dave, from the initial booking right through to delivering my pride and joy to it's destination Dave was very helpful, friendly and respectful, if I ever require anything transported in the future I will definitely be contacting Shiply and wouldn't hesitate to recommend them to others, a very reasonably priced 5 star service, Thanks Dave.”

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Posted 1 week ago

“Buena aplicación para buscar transporte de mercancías siendo un particular”

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Posted 1 week ago

“Shipley kept me update during the week. The driver said he be at my home soon and he was right on time. Jacob was great.He always answered my text or email promptly. Great customer service.”

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Posted 1 week ago

“Good touch, i recommand.”

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Posted 1 week ago

“Reasonable prices and reliable”

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Posted 1 week ago

“Communication was prompt and on point. Great service, polite guys. All in all very happy customer here!”

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Posted 1 week ago

“Really quick delivery, friendly and reliable. Would definitely use again.”

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Posted 1 week ago

“Bon outil pour trouver un transporteur.”

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Posted 1 week ago

“Sehr gute Plattform, unkomplizierte Abwicklung.”

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Posted 1 week ago

“Cooker from Dorset to Newcastle under lyme fantastic service great price highly recommended”

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Posted 1 week ago

“Kommunikation war sehr gut, Lieferung nach Abholung erfolgte innerhalb einem Tag. Wir werden beim nächsten Mal sicher wieder Shiply anfragen. Wir waren sehr zufrieden.”

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Posted 1 week ago

“He conocido a un transportista que me ha dejado sin palabras. Se llama Dionisio (Denis) y es una gran persona. No había visto nunca un trabajador de ese calibre, además muy educado y respetuoso.Mi primera experiencia con esta plataforma ha sido fantástica gracias a esta GRAN PERSONA”

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Posted 1 week ago

“Shiply gave me total control of picking which shipper I wanted to work with in an efficient way.”

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Posted 1 week ago

“Très bien pour trouver un transporteur pour ma voiture”

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Posted 1 week ago

“I was pleased with the shipment even though I received it a few days late.”

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Posted 1 week ago

“If you are looking for someone you can trust to deliver your vehicle on time with zero issues, this is who you should choose. Everything was absolutely perfect! Highly recommend Robert. He communicated well and was professional and kind. He was on time for pick-up and delivery. He communicated with me when I asked questions once he left with the vehicle. I give 10 stars all day! Ask for Robert when you book!”

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Posted 1 week ago

“Alles ok, einfache Bedienung.”

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Posted 1 week ago

“everything perfect”

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Posted 1 week ago

“Super geklappt”

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Posted 1 week ago

“This is the worst service that I have encountered and suggest that you do not sue them. They will not put customers through to the MD and simply apologise for the mess up that they make. Their incompetence and inefficiency defies description. Be careful if daring to use them.”

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Posted 1 week ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 1 week ago

Shiply is rated 4.5 based on 42,755 reviews