Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 46,416 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 46,416 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Shiply made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Shiply 5 star review on 6th December 2025

395

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Robert had very good communication at all times answering all my questions again thank you so much. Very satisfied with service.”

Helpful Report

Posted 1 week ago

“Einfach und gut”

Helpful Report

Posted 1 week ago

“Arrived in perfect condition!”

Helpful Report

Posted 1 week ago

“Exelent service communication was great bike was well looked after on his van . Five stars will use him again and recommend him to friends”

Helpful Report

Posted 1 week ago

“Shipping #V47J3PRRV. Service is horrible. They bid my shipment at a low price, and after 5+ weeks I finally got a driver to pick up 2004 BMW but they wanted me to raise quote by ~$120. Driver did not have correct equipment to load the bike (after telling my seller that he’s never move a large bike before, only dirt bike) he asked my seller to load the bike. Driver had the wrong ramps and while loading, it cracked the lower fairing. Shiply and driver are blaming the seller and I will be receiving a bike which is damage. They claim “assistance” loading is having the seller load the bike and claim zero responsibility. The shiply agent would not call me or give me a number to call someone. Just kept texting me that it’s the sellers fault and my fault. STAY away from “Shitly”!”

Helpful Report

Posted 1 week ago

Hi Sam, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 6 days ago

“Very easy to work with. In fact, they were able to ship quicker than I was ready!”

Helpful Report

Posted 1 week ago

“1st class service. Good communication.. Will definitely recommend. Many thanks. Harry”

Helpful Report

Posted 1 week ago

“Super easy. Auftragsangebote kommen sehr schnell rein. Kommunikation super. Von Anfang bis Ende eine wirklich gute Erfahrung.”

Helpful Report

Posted 1 week ago

“Great experience with Leslie and his team. Arrived 30mins early. Loaded the van in quick time. All my furniture arrived in Scotland from London in good condition. Would highly recommend”

Helpful Report

Posted 1 week ago

“Perfekter Dienst und vertrauenswürdig”

Helpful Report

Posted 1 week ago

“I like the service”

Helpful Report

Posted 1 week ago

“sehr guter service”

Helpful Report

Posted 1 week ago

“Highly recommend Transport N-1. Best price by far, excellent communication with Liz, efficient service. Really happy, and would use them again in a heartbeat.”

Helpful Report

Posted 1 week ago

“Shiply found a driver in my timeframe and budget.”

Helpful Report

Posted 1 week ago

“Facile d'utilisation et fiable. Super!”

Helpful Report

Posted 1 week ago

“We’re very happy with this app. We were able to transport our rescue to our home in a timely manner and reasonably priced. Thank you.”

Helpful Report

Posted 1 week ago

“Great to get quotes from several different companies - worked well, thank you”

Helpful Report

Posted 1 week ago

“Shipley made the whole experience seamless and mover 2025 went above and beyond would💯 recommend moved a car for me very professional”

Helpful Report

Posted 1 week ago

“The process was simple from beginning to end. Cost-effective and seamlessly delivered my items from one end of the country to the other. I will definitely recommend to friends and family.”

Helpful Report

Posted 1 week ago

“Hat alles super funktioniert, aus mehreren Angeboten habe ich das mit den besten Bewertungen und einem guten Preis Leistungsverhältnis ausgewählt. Ich konnte direkt Kontakt mit den Unternehmen aufnehmen und so Eines auswählen, das sich auf einen bestimmten Termin festlegen ließ. Dies haben nicht Alle abgeboten. Einige boten den Umzug innerhalb von 2 bis 3 Tagen um einen bestimmten Termin herum an. Nach Auswahl des Unternehmens wurde eine kleine Anzahlung fällig, die dann vom Gesamtpreis abgezogen wurde. Dies wurde schriftlich bestätigt. Restzahlung dann bei Auslieferung der Möbel. Alles super.”

Helpful Report

Posted 1 week ago

Shiply is rated 4.5 based on 46,416 reviews