Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,199 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,199 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service and found transport for my mg with vintage movements who gave superb customer service was very punctual and friendly thanks Steve much appreciated. Andy in Sheffield”

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Posted 6 days ago

“Great service!!!contacted them on a Sunday night for a pickup at a furniture store 2.5 hrs away and it was delivered to us by 4:30pm the next day at a price much better than local option we were told to contact. They also had great communication throughout the process, including sharing a picture when picked up, contacting me 15 min before arrival and a picture upon delivery. This is a fantastic service and one that I will use again!”

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Posted 6 days ago

“Shiply is good not all good transporters”

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Posted 6 days ago

“Application très performante !!!”

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Posted 1 week ago

“Todo ok. Lo recomiendo”

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Posted 1 week ago

“Gut, dass es Shiply gibt, sonst sähe es oft mit einem benötigten Transport schlecht aus !”

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Posted 1 week ago

“Simple and easy to use. Fast and efficient.”

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Posted 1 week ago

“Very good service, the price was reasonable. James was easy to communicate with and kept us updated during the whole shipping process. I would definitely recommend this company.”

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Posted 1 week ago

“Excellent service provided by Shipley and I was contacted by my chosen courier straight away. Eduard (Ed) proved extremely helpful and collection/delivery arrangements quickly agreed. The 1997 Fiat Punto was safely delivered within 3 days, Ed proved to be very polite and helpful showing utmost concern for care of the vehicle. Thanks for an outstanding experience, and at a reasonable price, Mark.”

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Posted 1 week ago

“Très bon rapport qualité prix, je suis ravie d’avoir utilisé cette plateforme Simple facile et sans prise de tête”

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Posted 1 week ago

“I had a great experience working with this company to transport my forklift from Upstate New York. From start to finish, the communication was excellent. They kept me informed at every stage of the process and were always responsive and professional. Even when the seller created a few small complications, they handled everything smoothly behind the scenes without passing any stress on to me. They managed the situation professionally and made the entire process easy and hassle-free. I truly appreciate their reliability, transparency, and customer-focused approach. I would definitely recommend them and will not hesitate to use their services again in the future.”

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Posted 1 week ago

“Excellent service,all goes well, very very good communication 100%”

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Posted 1 week ago

“Excellent service,all goes well, very very good communication 100%”

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Posted 1 week ago

“It was easy to setup my request and handle the offers.”

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Posted 1 week ago

“Great Service im very Happy!!!”

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Posted 1 week ago

“I would give this company zero stars if I could. They were unable to ship my vehicle within the timeframe they promised. After the initial 5 business days they allotted, I waited an additional 4 calendar days with no progress. Throughout the process, I kept being told to “wait until the next day” for a driver or pickup date, but that never happened. I ended up waiting nearly two weeks with no scheduled pickup before finally having to cancel the service altogether. From my experience, it seems like they operate as a dispatch company rather than having their own trucks, which may explain the lack of accountability & follow-through. Overall, this was a frustrating & disappointing experience, & I would not recommend using this company.”

Helpful Report

Posted 1 week ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you'd like to cancel the transaction instead, please email us at support@shiply.com, and we can assist you further. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. Our goal is to ensure that our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, Anne

Posted 6 days ago

“Excellent service - everything when smoothly and timely. Pawel is great, good communication. 5 star.”

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Posted 1 week ago

“Great delivery service. Very considerate and nice.”

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Posted 1 week ago

“Communication was satisfactory”

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Posted 1 week ago

“Nickel tout s’est déroulé comme prévu”

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Posted 1 week ago

Shiply is rated 4.5 based on 43,199 reviews