Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 45,362 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 45,362 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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379

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mobility scooter move was smooth and timely.”

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Posted 5 days ago

“Shiply ist eine sehr gute Plattform für jede Art von Transportlösungen.”

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Posted 5 days ago

“Good very professional”

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Posted 5 days ago

“Simple process. Best quote for transport. Kevin followed up well.”

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Posted 6 days ago

“I would not recommend this service. Communication between the drivers, dispatchers and myself was very difficult. The pickup time changed three times always at the last minute and the drop off time changed numerous times as well. Additionally, the delivery driver did not do the drop off check list and forged my signature. Be sure you are checking everything and signing for yourself once your item is delivered.”

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Posted 6 days ago

Hi Katie, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, John

Posted 5 days ago

“100% recomendable”

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Posted 6 days ago

“Très satisfaite Tout s'est parfaitement déroulé. Prise de contact , rapidité des réponses , tout était précis. Top Une mention spéciale concernant le chauffeur : excellence à tout point de vue. Merci à lui.”

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Posted 6 days ago

“Super geklappt!!”

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Posted 6 days ago

“Guter Service”

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Posted 6 days ago

“Was very accurate on time and very helpful throughout the whole process and when my CanAm was delivered he even reached out to see how everything was..He also got me in the same day to pick up my CanAm to take to washington from oregon for me I highlyrecommend him if i ever need someone to transport any of my vehicleshe will be the one to call and trust!!!. Thank you so much”

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Posted 6 days ago

“Great way to find the right fit for our shipping needs. Wouod definitely use again if needed in the future.”

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Posted 6 days ago

“top, danke”

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Posted 1 week ago

“very nice platform.”

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Posted 1 week ago

“Gute Erfahrung”

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Posted 1 week ago

“To be clear, this review is about the process and not delivery itself. Having options is great, but the entire point of using a site like this is to simplify things on the users end. I signed up hoping to have a reasonable number of options with quotes. In the span of fifteen minutes, my email was flooded with nearly FOUR DOZEN emails, over half of which were just them asking for more information. Suggestions: include a few more selections to help limit the questions from shippers (e.g. home/business for pickup and drop of) and maybe give options to limit how many will contact you. As I'm typing this, even MORE emails are coming in, including second and even third follow up emails from shippers pressing for info.”

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Posted 1 week ago

Hi, Thank you for your feedback, and I'm sorry to hear the quoting process felt overwhelming. We understand that receiving a high volume of emails can be frustrating, especially when you're just looking for a few clear options. Your suggestions about adding more filters and limiting contact volume are really helpful, and I’ve shared them with our team for review. In the meantime, you can adjust your notification preferences or opt to view and manage quotes directly from your Shiply inbox to reduce email volume. If you’d like help with this, just reach out to us at support@shiply.com. Kind Regards, Steve

Posted 6 days ago

“Schnell - zuverlässig - pünktlich - keine zusätzliche Arbeit für mich !! Gerne wieder.”

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Posted 1 week ago

“Great service on the delivery of new car door to Earlswood West Mids 👍”

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Posted 1 week ago

“An excellent service. Fast, uncomplicated and very friendly staff.”

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Posted 1 week ago

“exelent website ! i will use it again”

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Posted 1 week ago

“Good job to get an efficient car transportation”

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Posted 1 week ago

Shiply is rated 4.5 based on 45,362 reviews