Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 46,524 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 46,524 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Shiply made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Shiply 5 star review on 6th December 2025

395

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good product and service. Prompt customer service and follow through. Met commitments.”

Helpful Report

Posted 1 week ago

“Fast and positive”

Helpful Report

Posted 1 week ago

“Thank you Tony, the delivery was quick and hassle free”

Helpful Report

Posted 1 week ago

“Many offers for shipping. There were several hundred in extra fees when all was said and done, so account for that. I recommend waiting a fee days to get lower offers to offset the fees.”

Helpful Report

Posted 1 week ago

“These guys were AWESOME. I had a tight (less than 3 hours) pickup window and Robert made it happen!!! They actually arrived 30 minutes early. Driver was excellent. Picked up in Vermont and delivered in Florida 48 hrs later... Super grateful to Robert and his team.”

Helpful Report

Posted 1 week ago

“Do not trust this company. They gave me quote but they changed the price later. They kept me waiting for over 10 days and then they did not deliver my car after collecting the fee. I had to cancel after 10 days and reported them.”

Helpful Report

Posted 1 week ago

Hi, I'm truly sorry to hear about the sudden increase in the price you experienced. Please note we do not allow couriers to charge extra on top of the quote you have accepted unless there are additional items, a change of address, or other things that are stated in their Terms and Conditions. The accepted price is what you are expected to pay and no more. If this happens, you have the option not to proceed. If you let us know at support@shiply.com, we can credit your deposit and relist the item/s for you. We're here to assist you, so please feel free to reach out if you have any further concerns. Kind Regards, Megan

Posted 1 week ago

“No issues. Smooth process. Very communicative.”

Helpful Report

Posted 1 week ago

“Shiply did a bad job, 6 days for payment check. Nowadays a no go. The transport company itself did a great job, so shiply 1 transport company 5 stars.”

Helpful Report

Posted 1 week ago

Hi, Sorry to hear about your experience. I understand how frustrating it can be to wait several days for payment checks to be completed. The payment verification period is in place for security and fraud prevention, but we understand it can feel slow, especially when the transport itself went smoothly. We’re glad to hear the transport company delivered a great service. If you have questions about a specific payment or booking, please email support@shiply.com, and we’ll be happy to look into it for you. Kind Regards, Steve

Posted 1 week ago

“Delivered ahead of schedule, without issue.”

Helpful Report

Posted 1 week ago

“Wayne was brilliant very accommodating even with my constant pestering and even diagnosed the fault with my car that was being transported to garage Many thanks Wayne 👍”

Helpful Report

Posted 1 week ago

“Good service.”

Helpful Report

Posted 1 week ago

“Simply booking, but the total price and the details of it are difficult to find out.”

Helpful Report

Posted 1 week ago

“Vermittlung des Transporteurs hat wunderbar geklappt.”

Helpful Report

Posted 1 week ago

“Pünktliche Lieferung in schwierigen Zeiten (die Woche vor Weihnachten). Gute und freundliche Kommunikation - alles bestens. Unbedingt empfehlenswert.”

Helpful Report

Posted 1 week ago

“Transport - N1 is the best movers I’ve ever used. Having moved many times in my life, this was the first time I felt completely at ease with the move. Extremely friendly, timely and caring service. From pickup to drop off the communication was so spot on. Yes, Transport - N1 will be my go to movers. Thank you for the peace of mind and the feeling I’ve met good people. Safe travels always”

Helpful Report

Posted 2 weeks ago

“Very happy with the work Marcin did. 5 *”

Helpful Report

Posted 2 weeks ago

“Alles hat bestens geklappt: Die Abstimmung der Abholung beim Händler bis zur Lieferung zu mir waren genauso wie man es sich wünscht. Sofort wieder und 1AAA or in Englisch Triple A. Dem gibt es nichts hinzuzufügen. Lieber Matthias mache weiter so ... Wir wünschen weiter eine wunderbare Winter- und Weihnachtszeit 🎄✨⭐🌟💫🥂. www.immo-hennig.de”

Helpful Report

Posted 2 weeks ago

“I didn't select a courrier because I was not successful with a eBay purchase. I would certainly recommend Shiply for finding a courrier and understanding the associated cost.”

Helpful Report

Posted 2 weeks ago

“Both Shipley and Goodfellas were Brilliant, Range cooker picked up from seller on date planned, delivered to buyer on date planned, item arrived and smoothly placed in the kitchen, no damage to the item or house. Excellent service. Highly recommend, would use again. Great service, thank you”

Helpful Report

Posted 2 weeks ago

“Daniil and Michael were great communicators and got the job done exactly as promised. On time with a smile! Thank you so much, good service is so hard to come by and you’re providing it! ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 2 weeks ago

Shiply is rated 4.5 based on 46,524 reviews