Shiply Reviews

Name: Shiply
Address: Shiply,Floor 3, 207 Regent Street, London
Rating: 4.54

4.5 Rating 41,375 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 41,375 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

020 3137 2454

Email:

support@shiply.com

Location:

Shiply,Floor 3, 207 Regent Street
London
W1B 3HH

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Anonymous

Amy Huff

Renay

Miriam

301

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super easy”

Helpful Report

Posted 5 days ago

“OK, the website could be better. It's unclear how to create an account and you cannot see responses to your questions at first glance.”

Helpful Report

Posted 5 days ago

Hi Vanessa, Thank you for your feedback about our website. We're sorry to hear that you found it unclear how to create an account and that responses to your questions weren't easily visible. We're continuously working to improve the user experience on our platform, and your input is valuable to us. We'll take your comments into consideration as we strive to make the account creation process more intuitive and ensure that responses to inquiries are readily accessible. If you have any further suggestions or encounter any issues, please feel free to reach out to us at support@shiply.com. We're here to assist you. Kind Regards, John

Posted 5 days ago

“Booked with motor mover masters.. failed to pick up equipment on time and had to pick up equipment myself..asked for refund on deposit and no response.. will never think about using such sorry ass company again”

Helpful Report

Posted 5 days ago

Hi Maurice, I'm sorry to hear about your cancelled transaction with one of our transport providers. At Shiply, we aim to provide reliable service and timely communication. To help you with your deposit refund, please contact our friendly support team at support@shiply.com. They can assist you with this. Kind Regards, Megan

Posted 5 days ago

“Well thought out brokerage portal.”

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Posted 5 days ago

“Needed an item picked up and delivered. Booked a company called Flydesk through Shiply. They never turned up on the first agreed date blaming a breakdown. Rearranged to another date- never turned up again. Shiply still have my deposit even though I have asked for it back.”

Helpful Report

Posted 5 days ago

Hi David, I'm sorry to hear about your cancelled transaction with one of our transport providers. At Shiply, we aim to provide reliable service and timely communication. To help you with your deposit refund, please contact our friendly support team at support@shiply.com. They can assist you with this. Kind Regards, Anne

Posted 5 days ago

“Super Platform! Nächster Transportauftrag wird nochmal mit Shiply erfolgen.”

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Posted 5 days ago

“Recomendable 100x100”

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Posted 5 days ago

“Very efficient”

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Posted 5 days ago

“À la hauteur de se dont on peu attendre Et de plus sa permet des économies et un geste pour l’environnement”

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Posted 5 days ago

“Jeff with White Rabbit Trucking was excellent. Definitely recommend using him. He is responsive, on time and courteous. Thank you Jeff.”

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Posted 5 days ago

“Hat Alles bestens funktioniert. Mache ich wieder und gebe deshalb eine klare Empfehlung.”

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Posted 5 days ago

“Worst company I have had the misfortune of dealing with. I hired Shiply to transport a boat across the country which ended up in a crash in South Dakota. Luckily driver was fine and hey accidents happen. The nightmare was dealing with Shiply, they basically ignored my requests for a refund nor would they help with the carrier refused to pay the $6K deductible. They are horrible, so use them at your own risk.”

Helpful Report

Posted 5 days ago

Hi Nick, I'm sorry to hear about the incident involving the transport of your boat. We take feedback seriously and are committed to addressing any issues promptly and effectively. To help you with your deposit refund, please contact our friendly support team at support@shiply.com. If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to reach out to us. We're here to help in any way we can. Kind Regards, Megan

Posted 5 days ago

“Great platform to get help shipping a boat. I didn't realize most of the shippers are brokers and have no control over the contracted drivers.”

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Posted 5 days ago

“Fast and Friendly”

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Posted 5 days ago

“Excellent professional service!!!”

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Posted 5 days ago

“Merci Shiply pour le précieux gain de temps et la logistique rationnelle de la plateforme !”

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Posted 6 days ago

“This is a great way to find someone to ship your camper or other automobile. Our driver Joe was wonderful. The only problem I had was when I put my down-payment down it was taken out of my bank account twice. I reached out to them and they said they would refund me but it will be about 5 days.”

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Posted 6 days ago

“Excellent quick service Very professional and very good rate. Thank you”

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Posted 6 days ago

“Shipped truck from syracuse to Holbrook Mass. Easy, fair, reliable!”

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Posted 6 days ago

“Enjoyed working with Shiply for a recent shipment. I received a ton of quotes, and the one I went with was on time, accurate, and super easy to work with. Will definitely use Shiply for future shipments.”

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Posted 6 days ago

Shiply is rated 4.5 based on 41,375 reviews