Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 42,960 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 42,960 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Shiply made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Shiply 5 star review on 22nd February 2026

397

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Highly recommended”

Helpful Report

Posted 4 days ago

“I In the 6 hours it’s been since I requested a quote from you guys, I’ve had no less than 63 emails from you. I don’t care how good of a company you are, there is no way I’d hire a company that overwhelms you with emails like you do - seriously. I’m sure the only reason you have customers is because you harass people to the point where they’ll do anything to shut you up. It is the most disgusting harassment I’ve seen from any company anywhere - even insurance companies aren’t as bad as you guys are. It’s despicable 🤮 I’m blocking you. Be better”

Helpful Report

Posted 5 days ago

Hi Kylie, Sorry to hear about your experience. I understand how overwhelming that volume of emails must have felt. When a listing is posted, multiple independent transport providers can submit quotes and follow-up messages, resulting in a high volume of notifications in a short time. We appreciate that this can feel excessive. If you’d like to stop emails immediately, you can accept a quote, close your listing or unsubscribe using the link in any email. Alternatively, please contact support@shiply.com, and we can assist in closing the listing and stopping further notifications. Kind Regards, Anne

Posted 18 hours ago

“Tony was absolutely great he was very professional and delivered my package in a timely manner I highly recommend”

Helpful Report

Posted 5 days ago

“Der Transport hat sehr gut funktioniert. Leider war der angebotene Preis lediglich ca. 40% der Gesamtkosten.”

Helpful Report

Posted 5 days ago

“Alles bestens . Pünktlich und Freundlich Kann ich nur weiter empfehlen 👍🏻 Auch die Kommunikation könnte nicht besser sein . Antworten sehr schnell . Sehr Provisionell .”

Helpful Report

Posted 5 days ago

“We used to use Shiply several times a year. However, the timing of the quotes so close together, and the huge rise in the fees they are wanting makes me think that some sort of AI is helping them, possibly. Anyway, I will not be using Shiply again, cheaper to rent a trailer and go and get the item.”

Helpful Report

Posted 5 days ago

Hi Jon, Sorry to hear you’ve decided not to use the platform again. I understand your frustration around the timing of quotes and perceived fee increases. Quotes on Shiply are submitted by independent transport providers, and pricing can fluctuate based on demand, availability, route efficiency, and fuel costs. When a listing goes live, providers often respond quickly, which can make the quotes appear clustered together. If you’d ever like help reviewing a listing or with any other issue, please contact support@shiply.com, and our team will be happy to assist. Kind Regards, Anne

Posted 19 hours ago

“Perfect handling”

Helpful Report

Posted 6 days ago

“Interessantes und hilfreiches Angebot.”

Helpful Report

Posted 6 days ago

“Customer service was great 5/5 and saved me hours trawling through the internet in search of a driver to pick up a wheelchair, confirm the state and deliver it to me 290km away. I had a number of responders all of whom were suitable with good reviews. 5/5 for customer service and follow up. I was connected to a superb driver who was professional, trustworthy, polite, acted on my behalf and kept to his timeline. Very impressed with the quality of responders and especially Phillipe from the Vendee who I highly recommend 1000%.”

Helpful Report

Posted 1 week ago

“parfait rapidité des réponses .”

Helpful Report

Posted 1 week ago

“jjhbmmbmjkgkgk bgj g”

Helpful Report

Posted 1 week ago

Hi, Thank you for using Shiply. If you need any assistance or have any questions about a booking, please contact support@shiply.com, and our team will be happy to help. Kind Regards, Anne

Posted 6 days ago

“Todo muy bien”

Helpful Report

Posted 1 week ago

“Good western thanks”

Helpful Report

Posted 1 week ago

“Very good service”

Helpful Report

Posted 1 week ago

“I am pleased to share my exceptional experience with Capstone Contracts, LLC (Aarone's) service. From the outset, his professionalism, efficiency, and attention to detail were evident. My shipment was handled with care, and the delivery team ensured that it arrived promptly and in excellent condition. I confidently award Capstone (Aarone) five stars and will not hesitate to use their services again.”

Helpful Report

Posted 1 week ago

“Very helpful couple who delivered by bed. Very keen to help unload it in the right place. Great company.”

Helpful Report

Posted 1 week ago

“Very good service, on time pickup and delivery, I recommend and thank you”

Helpful Report

Posted 1 week ago

“Very good service, on time pickup and delivery, I recommend and thank you”

Helpful Report

Posted 1 week ago

“Dave at DHE was absolutely amazing. Responsive, helpful and fantastic at his job. He seemed as excited as I was to find that my deceased father's little Panda started straight up after sitting for over two years! Great service and an all round nice bloke! 5*”

Helpful Report

Posted 1 week ago

“Es lief alles ohne Komplikationen ab, so wie vereinbart. Bei der Anlieferung meines Autos konnte ich die ganze Zeit sehen, wo sich der Fahrer gerade befindet. Ich bin mit Allem sehr zufrieden.”

Helpful Report

Posted 1 week ago

Shiply is rated 4.5 based on 42,960 reviews