Shiply Reviews

4.6 Rating 32,064 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.6

Based on 32,064 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

020 3137 2454

Email:

support@shiply.com

Location:

Shiply,Floor 3, 207 Regent Street

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Smashing great super”

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Posted 4 days ago

“First time I've used a courier service and couldn't believe how easy this was. Great service couldn't fault them”

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Posted 4 days ago

“Great service, many quotes to chose from, item delivered on time given & driver kept me informed on arrival, goods delivered undamaged. Very happy with service overall.”

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Posted 4 days ago

“Didn't even get 1 quote on this platform. I did on others. Useless”

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Posted 4 days ago

“All good but still you need to improve your customer service response time”

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Posted 4 days ago

“Very prompt and efficient”

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Posted 4 days ago

“Reference of my transport A7KQBWDKV, without withdrawing after 20 days. I want signal return. Once the budget is accepted, I pay the amount of 10 euros at the entrance and after confirming the transport for May 5, I am still waiting for the package to be picked up and sent. It is a lack of control. You cannot claim over the phone. I want the 10 euros back”

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Posted 4 days ago

“Great Job ..first time user..I was nervous at navigating it but even a non tekky like myself was able to do it..”

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Posted 5 days ago

“Excellent service and comms from Scott, highly recommend.”

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Posted 5 days ago

“Very easy to use, will definitely use it again.”

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Posted 5 days ago

“The courier did not provide the correct paperwork for customs and lost two very valuable boxes of the 4 I sent , Shiply would not help because he was a sub contractor and he does not answer my emails anymore, his account is called PARCEL COURIER, AVOID AT ALL COSTS. PARCELS NEVER DELIVERED SND NEVER RETURNED TO ME. Just lost and knowbody cares..”

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Posted 5 days ago

“Shiply provides an excellent, much-needed service. I received numerous quotes within minutes. When I had problems with one of the companies, Shipley intervened on my behalf, and everything was quickly resolved”

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Posted 5 days ago

“Good with communication and ability to make fast delivery.”

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Posted 5 days ago

“I didn’t get a lot of offers for what I needed shipped (a 1300 pound safe) but the ones I did get, definitely rivaled each other. I would highly suggest this process. It beats calling shipping companies directly.”

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Posted 5 days ago

“It was great. Got connected with a great delivery person and had my stuff shipped out in a matter of days.”

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Posted 5 days ago

“Leo did a great job delivering 19 new windows ! Fast and courteous.”

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Posted 5 days ago

“Quick delivery, good communication and very easy to use. I had a motorcycle shipped 500 miles and everything worked out great!”

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Posted 5 days ago

“Cheerful prompt pickup and delivery of my antique furniture. Was kept informed by text until it arrived”

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Posted 5 days ago

“Coordination on getting the pickup was disorganized but finally happened. Delivery was good and a day early.”

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Posted 5 days ago

“They did a good job of getting the product to us with no damage, albeit about a week after the initial agreed upon delivery timeframe. All in all though, the product got to us just in the nick of time for when we needed it.”

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Posted 5 days ago

Shiply is rated 4.57 based on 32,064 reviews