Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 42,927 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 42,927 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Shiply 5 star review on 22nd February 2026

397

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Polite & prompt service. Worked quickly & well. Very pleased. Many thsnks”

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Posted 5 days ago

“Hatte von Alex einen großen Prunkbilderrahmen transportieren lassen. Er wurde mir in kürzester Zeit mit großer Sorgfalt geliefert. Ich bin sehr zufrieden mit der Spedition. Thank you very much for the perfect delivery”

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Posted 5 days ago

“Good app for shipping”

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Posted 1 week ago

“Very good service”

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Posted 1 week ago

“Servicio recomendable”

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Posted 1 week ago

“Nice and easy to navigate through the website.”

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Posted 1 week ago

“Site sérieux et très efficace”

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Posted 1 week ago

“Simple, straight forward, less expensive than usual shipping.”

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Posted 1 week ago

“I requested a quote to transport my BMW X6 from Bowburn, Durham to Wickford, Essex. michaelncl (1649) provided me with a very reasonable price and more importantly, his communication was absolutely fantastic, he answered all of my questions accurately and quickly. More important again, the pickup was arranged and carried out in less than two hours and at exactly the time stated. The delivery, of more than 260 miles, was made the same day and Michael messaged me to confirm that the delivery had been completed. Absolutely brilliant service, highly recommended.”

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Posted 1 week ago

“Service excellent from start to finish. I used courier Thijs Bontekoe and would like to commend him. Highly recommended.”

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Posted 1 week ago

“Great Service, and my selected courier Speedy Couriers were also great. Very happy.”

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Posted 1 week ago

“You do not get an answer on your mails to support. Anything else works!”

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Posted 1 week ago

Hi, We aim to provide prompt and helpful assistance to all our customers, and it's disheartening to hear that we have fallen short of your expectations. Please know that your feedback is valuable to us, and we take it seriously. We continuously strive to improve our customer service and ensure that every customer has a positive experience with Shiply. If there is anything we can do to help, don't hesitate to contact our friendly support team at support@shiply.com, and we will try to get back to you as soon as possible. Kind Regards, John

Posted 6 days ago

“I had a delivery made by Prodelivery75 He was very pleasant to talk to he kept in touch with me over pickup and drop off.Lovely man very friendly and very hardworking. I gave him 5 stars because he kept in contact and the delivery arrived in spotless condition and the exact time he said it would.Shiply are very very lucky to have him working for them thanks again Prodelivery75”

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Posted 1 week ago

“Der Transport war einwandfrei verlaufen; allerdings ist die Abwicklung noch nicht zu Ende gedacht bzw. nicht sehr Kundenfreindlich. Bis zur Bestätigung eines Gebotes weiß man nicht aus welchem Land das Transportunternehmen ist. Ich habe erst nach der Auftragsvergabe erfahren, dass es aus Polen kommt. Dann bekomme ich von dem Transportunternehmen eine Versicherungsbestätigung zugeschickt, von einem polnischen Versichere, den man nicht mal googeln konnte. Außerdem war der Versicherungsschutz auf Polen begrenzt. Wäre es tatsächlich zu einem Schaden gekommen, wüsste ich nicht an wen ich mich wenden sollte und ob es überhaupt erstattet werden würde. Für die Gebühren, die sich das Portal einbehält, sollte man mehr Transparenz und Sicherheit bitten können.”

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Posted 1 week ago

“Me gusta la facilidad para conseguir transporte”

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Posted 1 week ago

“The courier Andy transferred my cat from Prestatyn in North Wales to Derry in Northern Ireland. Tgg he e cat who is normally a very nervous traveler and miaows a lot at top volume was extremely calm when Andy delivered him to me. A fantastic service done at an unbelievably low price. I have no doubts in giving a 5 star review,. Fantastic service and I have no bother recommending this company or the courier Andy who was brilliant”

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Posted 1 week ago

“Very convenient and easy to use. Assisted tremendously with us having our car shipped 1200 miles.”

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Posted 1 week ago

“From start to finish the whole experience was First Class, keeping me informed and up to date with tracking throughout the process. Martyn was so professional... I was apprehensive about using this method of car delivery, but I wouldn't hesitate to use and recommend Martyn at Carmart again.”

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Posted 1 week ago

“je connaissais pas se site , très bien conçu je recommande”

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Posted 1 week ago

“Sorgfältig verpackt, zuverlässig geliefert. Ich kann das Team und den Anbieter ohne Einschränkung voll empfehlen.”

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Posted 1 week ago

Shiply is rated 4.5 based on 42,927 reviews