Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 42,913 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 42,913 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Shiply 5 star review on 22nd February 2026

397

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Me gusta la facilidad para conseguir transporte”

Helpful Report

Posted 5 days ago

“The courier Andy transferred my cat from Prestatyn in North Wales to Derry in Northern Ireland. Tgg he e cat who is normally a very nervous traveler and miaows a lot at top volume was extremely calm when Andy delivered him to me. A fantastic service done at an unbelievably low price. I have no doubts in giving a 5 star review,. Fantastic service and I have no bother recommending this company or the courier Andy who was brilliant”

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Posted 5 days ago

“Very convenient and easy to use. Assisted tremendously with us having our car shipped 1200 miles.”

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Posted 6 days ago

“From start to finish the whole experience was First Class, keeping me informed and up to date with tracking throughout the process. Martyn was so professional... I was apprehensive about using this method of car delivery, but I wouldn't hesitate to use and recommend Martyn at Carmart again.”

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Posted 6 days ago

“je connaissais pas se site , très bien conçu je recommande”

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Posted 6 days ago

“Sorgfältig verpackt, zuverlässig geliefert. Ich kann das Team und den Anbieter ohne Einschränkung voll empfehlen.”

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Posted 6 days ago

“Alles super”

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Posted 6 days ago

“First time trying to ship a big package and it was a little overwhelming at first. The communication was good, and overall i appreciated how easy it was to use the website, make payments and coordinate the details”

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Posted 1 week ago

“prestation au top très sérieux et très pro a recommandé”

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Posted 1 week ago

“Très bien, rien à redire.”

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Posted 1 week ago

“Great experience”

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Posted 1 week ago

“Super immer gerne wieder”

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Posted 1 week ago

“They were fast and courteous. Will continue using them”

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Posted 1 week ago

“Very good shipping company.”

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Posted 1 week ago

“great job! Just made two more quote requests!”

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Posted 1 week ago

“Muy útil y negociable”

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Posted 1 week ago

“Vielen Dank an Shiply und Emirkan-Ug. Alles war perfekt von Anfang an bis zur Lieferung. Für alle, die EmirkanUg für Ihre Lieferungen verwenden möchten, tun Sie dies, denn er ist ein seriöser Zusteller, der sich um Ihre Gegenstände bis zum Bestimmungsort kümmert. Vielen Dank an EmirkanUg. Es war mir ein Vergnügen.”

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Posted 1 week ago

“very friendly contact .... gladly again !”

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Posted 1 week ago

“Fast and efficient!”

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Posted 1 week ago

“No one came to do my moving they keep talk me to wait all day, waist of time and money. No serous or reliable company. I don’t recommend it. Save your money”

Helpful Report

Posted 1 week ago

Hi Susana, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you'd like to cancel the transaction instead, please email us at support@shiply.com, and we can assist you further. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. Our goal is to ensure that our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, Steve

Posted 1 week ago

Shiply is rated 4.5 based on 42,913 reviews