Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,338 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,338 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I found the way to get quotes and manage suppliers very efficient, 100% recommended”

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Posted 5 days ago

“Parfait Devis proposé rapidement. Transport effectué sous 2 jours.Je recommande”

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Posted 5 days ago

“Best service best delivery thanks a lot”

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Posted 5 days ago

“Ich musste eine Couch von Hamburg nach Heilbronn transportieren und hab einen sehr guten Transporteur gefunden. Die Abwicklung war insgesamt ganz problemlos und minder gerecht. Es kam alles gut an. Transport bis ins Zimmer inklusive Aufbau war dabei.”

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Posted 5 days ago

“Excellent delivery, fast, efficient and friendly!”

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Posted 6 days ago

“Horrible! Not accepting responsibility for their contracted driver’s negligence in destruction of my Harley Davidson! Approximately $8000 in damages. U&A logistics, whom they outsourced to deliver the motorcycle doesn’t even have an owner name on the company thru the FMSCA. The carrier did not have insurance at the time of delivery and now they are ghosts in the wind. Shiply DOES NOT honor the insurance in realistic circumstances and also DOES NOT ensure that its users on its platform are legitimate companies following the law!”

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Posted 6 days ago

Hi Patrick, I’m sorry to hear about your experience. That is not the level of service we like to see on the platform. We understand how frustrating this must be, especially when dealing with damage and difficulty contacting the transport provider. Shiply is a platform that connects customers with independent providers, and each provider is responsible for completing the delivery they accept. If you haven’t already, please leave a review on the provider’s Shiply profile so other users are aware of your experience. If you would like us to look into this further, please email our support team at [support@shiply.com](mailto:support@shiply.com). Kind Regards, Steve

Posted 1 day ago

“I would not trust this company I’m currently in the process of a small suit claim because the company quoted me one price I paid the deposit and the remaining balance was to be paid once he got here and the driver overcharged my husband. Now the company won’t answer any of my calls text nor will they respond to my emails they are giving me the run arounds and it’s going on 2 months and they have yet to got ge me my refund. They were very attentive before but now that they’re in the wrong no one will assist. I will never ever trust this company again.”

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Posted 6 days ago

Hi, I'm truly sorry to hear about the sudden increase in the price you experienced. Please note we do not allow couriers to charge extra on top of the quote you have accepted unless there are additional items, a change of address, or other things that are stated in their Terms and Conditions. The accepted price is what you are expected to pay and no more. If this happens, you have the option not to proceed. If you let us know at support@shiply.com, we can credit your deposit and relist the item/s for you. We're here to assist you, so please feel free to reach out if you have any further concerns. Kind Regards, Steve

Posted 1 day ago

“Empfehlenswert”

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Posted 6 days ago

“Rapide professionnel”

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Posted 6 days ago

“Absolutely outstanding service dealing with Ben , quick delivery and by far cheapest quote obtained .. Andrew the driver even resolved an issue with dealership at collection for me , highly recommend if looking to get a vehicle picked up use these guys ... by far the best”

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Posted 6 days ago

“Great Service Thank you”

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Posted 1 week ago

“Todo bien !!”

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Posted 1 week ago

“Great job”

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Posted 1 week ago

“The company LOAD MASTERS that I chose to ship a truck for me has very friendly and prompt customer service. Would highly recommend and will be using their services again in the future”

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Posted 1 week ago

“Very friendly and helpful.”

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Posted 1 week ago

“Shiply gave me 3 quotes in minutes. I accepted one from siriusprojects. Within minutes I received a text from Marcus asking for details. Within an hour or so of him receiving information about my shipment, his courier was picking it up from my home in the USA. Two days later it was delivered in the UK. Excellent service, great communication and a competitive price.”

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Posted 1 week ago

“One stop shopping for your shipping needs.”

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Posted 1 week ago

“Generell gut, aber die Gebühren sind relativ hoch.”

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Posted 1 week ago

“Super gelaufen”

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Posted 1 week ago

“Several bids with lots of back and forth messages was essential to getting the right quote. Very helpful. After accepting : Prompt pickup. Helped load and unload a heavy, unpalleted load. Delivered and unloaded halfway across country in a couple days.”

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Posted 1 week ago

Shiply is rated 4.5 based on 43,338 reviews