Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,386 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,386 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service Thank you”

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Posted 1 year ago

“Worked out well, but I did screen and read all the reviews for the various offers recieved. Was very pleased with our choice, Mr. Davis. K. in Waterford, VA”

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Posted 1 year ago

“Great service, delivered promptly!”

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Posted 1 year ago

“Great product!”

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Posted 1 year ago

“I needed to return a glass shower screen to the company I bought it for to get a refund. I used Shiply for the first time on the advice of the company I was returning to. The Shiply agent delivered the screen and I paid them the rest of the fee. The screen company wanted a photo as proof of delivery in order to provide the refund I was owed. I spent weeks trying to contact the Shiply agent delivery company through the Shiply online support ticket system which is utterly hopeless. They say they will respond within 6 hours. This is not even close to the reality. They have made no real effort to help me and now I'm more than £150 out of pocket and have to write it off as it has caused too much personal time and stress to me already and simply is not worth it anymore. Shiply is a great concept, but if anything goes wrong do not expect them to help you.”

Helpful Report

Posted 1 year ago

Hi Scott, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 1 year ago

“Pessima azienda...non fidatevi a fare pagamenti anticipati”

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Posted 1 year ago

“Good expérience”

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Posted 1 year ago

“Excellent service très efficace et fiable”

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Posted 1 year ago

“Excellente livraison à tous les niveaux. Réactivité, information et qualité de service au rendez-vous. Sympathique en prime. Je vous les recommande sans hésiter.”

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Posted 1 year ago

“threatened us as a customer for listing the ship to address to get accurate quotes. we will never use this unprofessional team of idiots. we don't need threats from these a-hole companies who are a burden on commerce by extorting high fees from delivery companies”

Helpful Report

Posted 1 year ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 1 year ago

“Sehr professionell. Sehr zuverlässig. Sehr freundlich. Absolut zu empfehlen!”

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Posted 1 year ago

“Super Transportunternehmen. Pünktlich, sehr unsichtig . Gehen sehr sorgfältig mit den Möbeln um . Tragen alles in die Wohnung und bauen alles auf . Echt klasse Männer !!! Vielen Dank nochmal !!”

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Posted 1 year ago

“Difficulties with the first shipping scheduler delay after delay until I contacted Shiply. Asssited me in relisting and getting a quality responder. Good job!”

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Posted 1 year ago

“Awesome and easy.”

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Posted 1 year ago

“Todo correcto.”

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Posted 1 year ago

“good job, customer was happy”

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Posted 1 year ago

“Das war mein erster Auftrag bei Shiply und ich bin begeistert von der einfachen Handhabung und sicheren Abwicklung. Hier schaue ich öfter rein.”

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Posted 1 year ago

“Just fine and on time”

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Posted 1 year ago

“Pick up and delivery went off without a hitch. Thank you Caroline for coordinating the pick up”

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Posted 1 year ago

“Everything perfect 🙂”

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Posted 1 year ago

Shiply is rated 4.5 based on 43,386 reviews