Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.61

4.6 Rating 2,964 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,964 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple and Straightforward to open an account.”

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“Experience was fine to open account.”

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“It was very straightforward and informative. Clear language and explanations so very pleased. thanks Jim”

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“Excellent savings strategy and very friendly staff. Hope to have a long savings future ahead”

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“Happy with my experience so far havnt been with them long so far so good”

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“Really friendly and helpful staff on the customer service line, explained everything to me so well! And in such a polite manner!! Despite not receiving any paperwork yet but I’m happy so far :)”

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Hi Neelam Thank you for leaving us a review. We’re so glad you’re happy with the service you’ve received! With regards to your paperwork, our Member Services team have tried to get in touch with you to help you access your Welcome Pack online. They have now sent this over in the post, so you should receive it in a few days. If there’s anything else we can help with, please feel free to contact Member Services on 0161 428 1212 or by email on members@shepherdsfriendly.co.uk Kind regards, Lyba

“Easy and simple.”

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“Very good 👍”

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“Application and opening of the account and deposit of funds was very simple. Rated 4 stars as I would like to have a mobile app to easily add future deposits and track the balance etc. Support are also very prompt and helpful :)”

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“Easy to use”

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“Easy,straightforward instructions online.”

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“Have done everything on line, so not had to call and speak with anyone yet?”

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“Easy to set up”

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“Ok. Good ease. Of use but basic”

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“Very easy to complete form online”

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“Easy website quick service to set up savings regularly.”

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“Opening the account for my son was easy and everything well explained. I think it’s good for the future of my son.”

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“Easy application process”

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“Easy to do within a few minutes. Only given 4 stars as I’ve only just opened the account and haven’t yet used the service fully.”

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“Clear policies description, easy to find the one we need.”

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Shepherds Friendly is rated 4.6 based on 2,964 reviews