Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.62

4.6 Rating 2,898 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,898 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very helpful staff”

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“Easy to set up account no hassle 👌”

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“I strongly recommend Shepherds Friendly to help secure a brighter future. I am at peace because the investments I am doing will rewrite the history of family. I also excited because I now see my self taking steps to achieve one of my goals, which is leaving legacy for generations to come.”

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“Very easy to set up and good communication”

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“A very wise offer for my child’s future.”

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“Easy to navigate”

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“Easy to use”

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“Being able to speak to someone on the phone personally makes acomplicated arrangement very quick and easy. It meant I could relax knowing that things were sorted with confidence. Thank you.”

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“Application was processed very quickly.”

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“The App is simple and straight forward to the point on the information required to make an informed decision.”

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“Easy to set up”

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“Easy quick process, nice bonus, recommended”

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“I’m very happy with the bonuses the company provides for opening the saving accounts. It motivates to do so. Many thanks”

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“Always helpful.i found it to be the highest interest on the 5 year bond.i think it's a lovely touch to get a voucher .I buy food.the only draw back for me is I prefer to be paid interest annually .as I pay my bills with it.”

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“Good customer care service, very explanative and welcoming”

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“Easy application/registration process. Disappointed not to receive communication informing me of ‘where we’re at’! Received feedback request before any policy received.”

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Hello, Thank you for leaving your review. I've looked into this, and I can see that your Welcome Pack was emailed shortly after you took out your plan. If you haven't seen it, it's possible that it's gone into your junk or spam folder. If you can’t spot it, please don't hesitate to get in touch with our friendly Member Services team using our online support form https://www.shepherdsfriendly.co.uk/help-and-support/ and they can send it again. We don't normally send out our Welcome Packs by post, but if you'd like a postal pack please contact our Member Services team using the above link and we can send one out to you. Kind regards, Elena

“Very good”

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“Only just opened this so can't really give a full review. But I gave been with them before and very easy to do and good service.”

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“Easy to set up plan but unable to access app or register error message kept on appearing”

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Hello Gavin, Thank you for your review. We're sorry to hear you're having trouble accessing our mobile app. We're currently looking into this and the problem should be fixed soon. If you have any questions in the meantime, please don't hesitate to contact our Member Services team through our online support form: https://www.shepherdsfriendly.co.uk/help-and-support/. Kind regards, Elena

“Easy to make first payment at weekend”

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Shepherds Friendly is rated 4.6 based on 2,898 reviews