Shepherds Friendly Reviews

4.68 Rating 1,626 Reviews
95% of reviewers recommend Shepherds Friendly

About Shepherds Friendly: Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

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Haw Bank House,High Street,Cheadle,Cheshire

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service, Own Driver
on-time delivery
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Under an hour
customer service
4.68 out of 5
"Easy to use and manage account and website. Will recomend if you care about future of your child."
"I found setting up the account so simple and the benefits of doing so are brilliant! I’m so glad to have stumbled across this amazing opportunity to save for my child’s future - thank you!"
"The value is not in the "Advertising & Marketing" the value is in the safety, return and confidence in your investment, with Shepherds Friendly. Once a member regular updates and opportunities are offered and advised. Our decision to join Shepherds is one we are very happy with."
"Clear website, and easy understable plans"
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"It was pretty easy to make a savings account as it's for my first child I was putting it off because I thought a lot of paperwork and information but it was straightforward and exactly what I wanted"
"Very simple to do. All the questions answered before decided. Great cashback."
"Very simple to do Very simple to understand I definitely would recommend this to anyone"
"Really easy to setup. No problems at all and all questions answered before decided rove go ahead with my stocks and shares isa. The cash back is also great fully appreciated."
"I heard about Shepherds Friendly as they were offering cashback on the ISA via my employers reward gateway - the only thing I am disappointed about is that I did not find them sooner!!! It took moments to set up my ISA, and I could choose my direct debit dates which means I can actually save first and spend whats left over. My money is now happily gathering interest at a rate that beats the big banks (subject to the terms) in an award winning account."
"Easy to set up, great communication."
"This plan was so easy to open from start to finish,web site is easy to navigate and I got the decision as to whether or not my plan would start within a couple of days of sending my online application."
"Quick and efficient to sign up and all relevant information is easily accessible. The whole process for signing up our newborn for a Junior ISA was effortlessly completed. Two thumbs up!"
"Great product , great service."
"Really easy process, quick & simple - Highly recommended!"
"Lots of easy information and also to set up. Did on line but would be also easy to contact them."
"Friendly and very helpful Staff"
"Very easy to set up and gives me great piece of mind knowing my son will have money to come in the future"
"Very easy to set up account and easy to understand risks and benefits. Excited for the benefits this will bring my little girl."
"Really simple to set up. Easy to navigate through the website. No complaints 👍"
"Excellent Customer communications, pleasure to deal with, seamless to set up new ISA"
"Seamless service, very efficient. Highly recommend"
"Very helpful staff who answered my questions."
Shepherds Friendly is rated 4.68 based on 1,626 reviews