Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.61

4.6 Rating 2,964 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,964 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really easy to open and efficient in sending policy information”

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“Seemed to be some website functionality issues but overall a good, fast process”

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“Easy going bank with regular statements and communication. Easily contactable customer service with advisors within UK. One happy and satisfied customer”

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“helpful representative but only got 2 accounts not 3 as requested”

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“Communications not as clear and comprehensive as Scottish Friendly - e.g. wasn't left sure whether account had been fully set up and approved or not, had to ask customer services for junior ISA plan number. But, initial application was smooth and customer service good since.”

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“Staff were friendly on the phone and explained the process well and answered all of my questions.”

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“I was happy with the process of joining up.”

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“very straightforward .”

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“Set up process easy enough to complete quickly. Some of the figures on investments, length of time of investment and costs etc weren’t that well explained.”

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“Extremely simple - and great cashback offer via Quidco.”

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“Very quick and easy account to open..........”

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“A relatively easy process”

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“Good ways to plan and mange your investments.”

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“very simple & easy site”

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“Easy to set up my ISA and quick communication, though did have to re-request for details to be updated”

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“Straight forward. Easy.”

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“Easy and quick sign up process.”

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“Their response time when I had a query was very quick. Easy to set up an ISA”