Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.61

4.6 Rating 2,992 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,992 reviews

Customer Service
Communication Channels	Telephone, Email

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website was very clear all information was readily available and I like the text message confirmation when logging in”

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“Quick and easy to set up, first payment this month so hopefully it all runs as smoothly as it has so far.”

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“I would recommend.”

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“I donot know yet bcoz i just started”

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“cannot fauld good easy service”

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“Good company gave me all the information I needed to know.”

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“Starting my plan next month, Great offer with the cash ISA, can leave it alone as long as I want, with the comfort of knowing I can access my money at any time.”

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“It was easy to use.”

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“Easy to open an account especially via Topcashback! However the welcome pack is all emailed and I'd prefer the account details posted to me.”

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“Very easy application process.”

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“Good effective formative customer service advice and information”

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“Easy friendly service. Hassle free”

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“Easy to open and good service when I accidentally opened 2 accounts, both over the phone and email Not made any transactions yet therefore cannot rate full 5 stars but so far so good.”

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“Easy to open, clear information and good communication. Easy to send payments and to manage the account online. Happy so far.”

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“Very helpful and easy to set up”

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“Easy to set up an account but was unable to open the welcome pack.”

Helpful Report

Hello, Thank you for leaving us a review. I’m sorry you’re experiencing difficulties viewing your Welcome Pack online. Please could you contact our Member Services team on 0161 428 1212, or by email on members@shepherdsfriendly.co.uk and they will be able to help send it directly to your email, or by post if you prefer. Kind regards, Lyba

“Clear information on summary documents”

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“Good policy just decided its not for me”

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“Opening a account was quick and easy. And customer service was excellent as well.”

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“I had a slight issue With Signing up but shepherds friendly did resolve my issue in a prompt manner.”

Helpful Report

Hi Amanda, Thank you for bringing this to our attention. We are looking into this for you and our Member Service team will be in touch with you shortly to help sort this out. Kind regards, Lyba

Shepherds Friendly is rated 4.6 based on 2,992 reviews