Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.61

4.6 Rating 2,967 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,967 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple and quick to set-up. Easy to get hold by phone to make one-off payments or change regular payments. Also works out much cheaper than other ISA's due to how they calculate the cost, and they've never not paid a bonus since the birth of the company. All in all very happy. Especially when bought via Quidco or Topcashback.”

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“As it says "on the tin" Shepherds Frindly - and friendly it was too. Easy on line with friendly staff support on the telephone when needed!”

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“They were extremely helpful and friendly, who gave me facts and no mass persuasion.”

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“Really good service fast response by email and paperwork arrived promotly”

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“easy to register and start a monthly payment”

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“Very easy to setup”

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“Simple to set up and customer service was very good.”

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“Very quick and easy to set up!”

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“easy settup and good customer service”

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“I received a phone call following up to check receipt of email/papers. It was nice to have the personal touch.”

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“staff are friendly and willing to answer questions for clarification.”

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“Good incentive to buy a product from Shepherds friendly. Hope the investment is managed well and is prosperous. I think it will.”

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“This is my first experience with ISA or any kind of savings. It was convenient and simple to start with :)”

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“It was very easy to open Young Savers Plan for my granddaughter over the telephone. Helpful staff.”

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“Easy to set up”

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“I have used Sherperds Friendy before and have been pleasantly surprised by the high quality of servie received. Rather than the clinical approach of many Shepherds Friendly rely on the peronal approach. It os more common to get a phone call than an email if there are any changes / problems etc. It makes you feel you are valued.”

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“It did well for past grand children the new one is for the latest one”

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“Needs somewhere to view account online.”

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Thank you for your review Andrew, we welcome all feedback. Shepherds Friendly is a modern mutual organisation and our primary duty is to our membership, we value your business and will always endeavour to put our members at the heart of everything we do. We have now had the opportunity to consider your comments and are pleased that you are happy with the outcome.

“Easy to complete online application form. I phoned to enquire about transferring an ISA and it was lovely not to listen to various options and to be connected very quickly to a friendly knowledgeable person.”

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“Very easy account opening process, clear what what was happening at each stage.”

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Shepherds Friendly is rated 4.6 based on 2,967 reviews